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Community Manager Jobs in Amherst, MA (NOW HIRING)

Massgeneralbrigham

Community Case Manager

Northampton, MA · On-site

$20 - $25.50/hr

Job Summary Summary The Community Case Manager is a key member of A Positive Place's HIV care and prevention team, integrating community health work into clinical care by addressing social ...

New

Springfield College

Community Director

Springfield, MA · On-site

$43K/yr

Management of roommate agreements, mediation, and facilitation of room change processes Work ... Serve as a community standards officer and address allegations of violations of policies across ...

Asset Living

Maintenance Technician

Amherst, MA

COMPANY OVERVIEW Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering ...

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All JobsCommunity JobsCommunity Manager JobsCommunity Manager Jobs in Amherst, MA

Community Manager information

See Amherst, MA salary details

$30.5K

$58K

$91.1K

How much do community manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for community manager in Amherst, MA is $58,046.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,300.00 and $66,000.00 per year, depending on experience, location, and employer.

What is a community manager?

A community manager aligns social media platforms with a company’s brand, engages customers through targeted marketing initiatives, and manages communications to and from customers. Their responsibilities include building brand awareness through company events and publicizing those events via social media. To stay on top of changes that may impact the company’s community, the community manager often partners with a social media manager, media relations manager, brand manager, and other members of the marketing team. As businesses continuously explore ways to engage customers, stakeholders, and partners, the role of a community manager becomes increasingly important.

What is the difference between Community Manager vs Social Media Coordinator?

AspectCommunity ManagerSocial Media Coordinator
Required CredentialsTypically a bachelor's degree in marketing, communications, or related fieldSimilar educational background, often with certifications in social media tools
Work EnvironmentEngages with online communities, manages forums, and fosters user engagementCreates and schedules social media content across platforms
Employer & Industry UsageUsed in tech, non-profits, and brands focusing on community buildingCommon in marketing agencies, brands, and media companies

The Community Manager and Social Media Coordinator roles overlap in content creation and online engagement. However, the Community Manager focuses more on building and nurturing online communities, while the Social Media Coordinator primarily manages social media content and campaigns. Both roles require strong communication skills and familiarity with social platforms, but their core responsibilities differ in scope and focus.

How much is a community manager paid?

Community managers typically earn between $45,000 and $75,000 annually, depending on experience, location, and company size. Entry-level roles may start lower, while experienced managers or those in larger organizations can earn higher salaries, often supplemented with benefits and bonuses.

How does a community manager typically collaborate with other departments within an organization?

Community Managers often work closely with marketing, customer support, and product teams to ensure consistent messaging and gather feedback from the community. They relay user concerns, suggestions, and trends to relevant departments, helping shape product development and marketing strategies. Regular cross-team meetings and clear communication channels are common, making collaboration an essential part of the role. This teamwork helps build a strong, engaged community while aligning community initiatives with company goals.

What does a community manager do?

A Community Manager is responsible for building, growing, and managing online and offline communities around a brand or organization. They engage with members, moderate discussions, respond to comments or concerns, and help foster a positive and active environment. Community Managers also monitor community metrics, gather feedback, and work closely with marketing and customer support teams to ensure the community aligns with business goals.

What skills do you need to be a community manager?

A community manager needs strong communication and interpersonal skills to engage and support community members effectively. They should also have organizational abilities, familiarity with social media platforms and community management tools, and the ability to analyze engagement metrics to improve community interactions.

What are the key skills and qualifications needed to thrive as a community manager, and why are they important?

To thrive as a Community Manager, you need strong communication skills, experience with social media platforms, and typically a background in marketing, communications, or a related field. Familiarity with community management tools like Discord, Slack, or Facebook Groups, and analytics platforms such as Sprout Social or Hootsuite, is highly beneficial. Outstanding interpersonal skills, empathy, and conflict resolution abilities help you foster a positive and engaged community. These skills are essential for building trust, maintaining active engagement, and ensuring a healthy online or offline community environment.
More about Community Manager jobs
What are the most commonly searched types of Community jobs in Amherst, MA? The most popular types of Community jobs in Amherst, MA are:
What job categories do people searching Community Manager jobs in Amherst, MA look for? The top searched job categories for Community Manager jobs in Amherst, MA are:
What cities near Amherst, MA are hiring for Community Manager jobs? Cities near Amherst, MA with the most Community Manager job openings:
Community Manager jobs near you
Infographic showing various Community Manager job openings in Amherst, MA as of July 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution, with an average salary of $58,046 per year, or $27.9 per hour.

106-07 Assistant Residential Group Home Manager

Venture Community Services Inc

Sturbridge, MA • On-site

$19.50 - $21/hr

Full-time

Re-posted 4 days ago

Venture Community Services rating

5.9

Company rating: 5.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Job Type
Full-time
Description
Venture Community Services provides support to individuals facing diverse challenges through a compassionate and dedicated workforce using innovative practices that encourage independence, empowerment, and opportunity.
The opportunity to enhance the lives of individuals with disabilities has untold rewards. At Venture, we are committed to empowering our employees through ongoing education and innovative training opportunities that cultivate talents. Venture Community Services offers an excellent benefits package, values work-life balance and promotes a culture of inclusion and equity where employees' opinions matter.
Schedule: Mon 3p- 11p, Tues 3p-11p, Thurs 3p-7p, Fri 3p-10p, Sat 9a-10p
Full Time: 40 Hours
Salary: $19.50 - $21.00 per hour - paid training provided by Venture!
Sign on Bonus! $1000 for full-time employees
The Assistant Residential House Manager reports to the Residential House Manager. The assistant is responsible for the general daily care of program individual/service recipients and for primary program service delivery. Essential skills include empathy, compassion, teamwork, striving for excellence, willingness to learn, and a desire for a challenging growth opportunity. The Assistant Residential House Manager will assume the responsibility of the Residential House Manager in their absence. This position will be compensated on an hourly basis.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Development and implementation of ISP's, behavior plans and assessments to ensure individual input, relevance to program goals, feasibility and capabilities of individuals. To include participation in creating, developing and implementing behavior plans.
  • Serve as programmatic supervisor to Direct Support Professionals.
  • Consistently communicate information to Direct Support Professionals, parents, guardians and day programs as designated by Residential House Manager.
  • Oversee handling of individual accounts, and the house budget as directed by the Residential House Manager.
  • Ensure monthly fire drills are completed in accordance with DDS regulations.
  • Identify renovation/repair needs of the program.
  • Identify and follow through on maintenance needs of vehicle.
  • Attend meetings with management personnel from other agencies and the Department of Developmental Services as requested by Residential House Manager.
  • Attend annual and semi-annual reviews as assigned by Residential House Manager.
  • Prepare weekly staff meeting agenda specific to individual centered issues and programmatic issues.
  • Coordinate and assist with planning of individual leisure/recreation time.
  • In the absence of the Residential House Manager perform all functions of that position.
  • In the absence of the Residential House Manager communicate with administrative personnel on the day-to-day operation of the program.
  • Ensure the program maintains the standard outlined in the Department of Developmental Services Mission Statement, the Survey and Certification Tool, as well as requirements of Performance Based Objectives.
  • Maintain records and document daily data.
  • Educate, supervise and monitor individual self-medication programs.
  • Educate and train individuals in goals and objectives specified in ISP.
  • Educate and assist individuals with meal preparation and food shopping.
  • Educate and assist individuals with finances, banking, receipts, purchasing and maintain records.
  • Educate, transport, accompany and provide supervision to individuals in/to their place of worship.
  • Physically assist individuals in transfer and carries, both ambulatory and non-ambulatory.
  • Physically escort/restrain individual during emergency situations or behavioral episodes, physically assist individuals in bathing and personal hygiene tasks which may include lifts and supports to individuals with body weights of 150-250 pounds.
  • Implement Agency policies and procedures as defined in the Agency Policy and Procedure Manual.
  • Maintain confidentiality and positive demeanor while successfully juggling multiple priorities simultaneously.
  • Promote cost effectiveness by monitoring electric and telephone usage, etc.
  • Complete Supervisors Training.

Assistant Residential House Manager will be assigned specific responsibilities which may include but are not limited to:
Advocate: All full-time staff will have advocate responsibilities for one of the people living in the home.
  • Responsible for preparation of Advocate Agenda for staff meetings and lead discussion concerning the person.
  • Prepare all data and documentation for End of Month submission
  • Ensure all records are complete, neat and in proper order
  • Assure all medical, dental, personal, and social needs are met.
  • Perform safety check of home, van and grounds utilizing safety checklist and report at staff meeting.
  • Attend Safety Committee meetings quarterly.
  • Bring report back to safety meeting regarding general and seasonal safety issues.
  • Maintain ongoing focus on safety and best practice within the program.
  • Healthy Eating Officer's will comply with Agency standards set forth in the Nutritional Healthy Eating Policy and Procedure, Agency training, any and all training materials utilized to support the policy and procedure, and all duties outlined in the Direct Care/Healthy Eating Officer job description.
  • Participate in 'Food for Health' training.
  • Prepare weekly menus in compliance with dietary orders/needs of the individuals.
  • Lead staff meeting discussions around healthy eating.
  • Take primary responsibility for preparing shopping lists and maintaining healthy pantry/freezer items in the house.
  • Role model healthy eating practices (i.e. meal preparation and demonstrations)

MARGINAL DUTIES AND RESPONSIBILITIES:
  • Assist Residential House Manager in evaluating Direct Support Professionals.
  • Ability to coordinate and conduct staff meetings in absence of Residential House Manager.
  • Coordinate ongoing medical, dental, psychiatric services as needed or directed by Residential House Manager to ensure optimal health to the individuals.
  • Create daily working schedule in the absence of the Residential House Manager and provide emergency coverage as necessary.
  • Implement staff recognition.
  • Maintain First Aid, CPR, MAP & Safety Care certifications.
  • Complete Agency Orientation.
  • Maintain trainings specific to individual programmatic issues.
  • Complete forms, questionnaires and reports as required.

PHYSICAL AND MENTAL REQUIREMENTS:
  • Ability to identify report and follow instructions and manage priorities.
  • Ability to work a flexible schedule to include overtime, sleepover coverage (2-4 nights weekly), and night awake coverage as needed.
  • Good written and verbal communication skills.
  • Excellent interpersonal skills
  • Actions should reflect judgment that would not jeopardize the health and safety of the individual.
  • Ability to maintain effective time management skills.
  • Ability to advocate and establish rapport with the disabled population, their families and co-workers, and service providers.
  • Collaborate with Residential House Manager on all necessary issues.

Requirements
  • Associates degree preferred and one year experience in a residential program.
  • Must be 21+ years old, have a High School Diploma or GED, a valid driver's license, daily use of a car on site (preferred but not required) and be available by telephone for daily contact.

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