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Community Engagement Program Manager Jobs in Michigan

Relativity

Partner Community & Engagement Lead

Detroit, MI · On-site

$94K - $140K/yr

Posting Type Remote/Hybrid Job Overview The Partner Community & Engagement Lead is responsible for ... Design and manage partner advocacy and recognition initiatives, including awards programs led by ...

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Community Engagement Program Manager information

What does a Community Engagement Program Manager do?

A Community Engagement Program Manager is responsible for developing, implementing, and overseeing programs that connect organizations with the communities they serve. They build relationships with community members, coordinate outreach initiatives, and gather feedback to ensure that programs meet local needs. Additionally, they collaborate with stakeholders, manage volunteers, and assess the effectiveness of engagement strategies. Their goal is to foster positive relationships and encourage active community participation.

What is the difference between Community Engagement Program Manager vs Community Outreach Coordinator?

AspectCommunity Engagement Program ManagerCommunity Outreach Coordinator
CredentialsBachelor's degree in communications, public relations, or related field; experience in community programsBachelor's degree; experience in outreach or public relations preferred
Work EnvironmentStrategic planning, program development, stakeholder engagementEvent organization, direct community interaction, outreach activities
Employer & IndustryNonprofits, government agencies, corporations with community initiatives

The Community Engagement Program Manager focuses on developing and managing long-term community programs and partnerships, while the Community Outreach Coordinator handles direct outreach activities and event execution. Both roles require strong communication skills and community knowledge, but the Program Manager typically works on strategic planning, whereas the Outreach Coordinator is more involved in day-to-day community interactions.

What are the key skills and qualifications needed to thrive as a Community Engagement Program Manager, and why are they important?

To thrive as a Community Engagement Program Manager, you need expertise in project management, stakeholder engagement, and a background in public relations or social sciences, often supported by a relevant degree. Familiarity with CRM systems, event management software, and data analysis tools is typically expected. Exceptional interpersonal skills, cultural competence, and strong written and verbal communication make candidates stand out in this role. These skills are vital for building trust, fostering positive relationships, and ensuring the successful implementation of community-focused initiatives.

What are some common challenges faced by Community Engagement Program Managers, and how can they effectively overcome them?

Community Engagement Program Managers often encounter challenges such as building trust with diverse stakeholders, managing conflicting priorities, and ensuring meaningful participation from community members. To overcome these hurdles, it's important to maintain open and transparent communication, actively listen to community feedback, and adapt engagement strategies to meet the unique needs of different groups. Successful managers also collaborate closely with internal teams and external partners to align objectives and leverage resources, ensuring that programs remain inclusive and impactful.
What are popular job titles related to Community Engagement Program Manager jobs in Michigan? For Community Engagement Program Manager jobs in Michigan, the most frequently searched job titles are:
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Community Engagement Program Manager jobs near you
Partner Community & Engagement Lead

Partner Community & Engagement Lead

Relativity

Detroit, MI • On-site

$94K - $140K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Posting Type

Remote/Hybrid

Job Overview

The Partner Community & Engagement Lead is responsible for the programs, communications, and experiences that keep Relativity's commercial partners engaged, recognized, and connected to Relativity.
This role is accountable for some of the most visible touchpoints in the partner experience, including channel webinars, partner briefings, and regional Relativity Fest experiences. Leveraging partner feedback and program insights, this role continuously refines engagement strategies and identifies new opportunities to deepen partner participation and deliver value across the ecosystem, creating a differentiated partner experience that reinforces the business value of partnering with Relativity.

Job Description and Requirements

Key Responsibilities

  • Managethe global partner communications plan, including scheduling, authoring, publishing via the partner portal, and collaborating with Marketing when needed.

  • Drive awareness and adoption of partner program benefits, including tools and campaigns that help partners grow their business.

  • Lead community programming and engagement initiatives, including the planning and execution of channel webinars, partner briefings, and regional Relativity Fest experiences.

  • Design and manage partner advocacy and recognition initiatives, including awards programs led by the Partnerships team.

  • Serve as the steward of the partner competency program, managing the process thatvalidatesand recognizes partners for their customer excellence, solution, and industryexpertise.

  • Gather and synthesize partner feedback to inform program improvements and experience enhancements.

  • Contribute to the ongoing evolution of partner program benefits and incentives.

Minimum Qualifications

  • 6+years of experience with global channel programs, community engagement,partner marketing

  • Experience managing multi-channel partner engagement programs, including in-person events, virtual events, and channel webinars, witha track recordof driving measurable participation and business impact

  • Experience leading advocacy and recognition initiatives.

  • Data-informed mindset with experience translating qualitative and quantitative insights (e.g., partner feedback, engagement metrics, program performance) into improvements in partner programs, benefits, and incentives.

  • Excellent communication and storytelling skills, with the ability to craft clear, engagingmessaging fordiverse partner audiences and manage stakeholder relationships effectively.

  • Comfortable collaborating with and presenting to executive stakeholders across functions.

  • Strong senseof ownership and accountability with the ability to manage multiple initiatives in a fast-paced environment.


Preferred Qualifications

  • Strong understanding of partner ecosystems, including channel, alliance, and services partners, and how engagement drives commercial success.

  • Experience in the legal or e-discovery industry is a plus; familiarity with Relativity's platform and partner ecosystem is highly valued.

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$94,000 and $140,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Alliance Management, Collaboration, Communication, Cross-Functional Teamwork, Partnership Development, Project Management, Relationship Management, Stakeholder Management, Strategic Planning, Vendor Management

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