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Communications Operations Jobs (NOW HIRING)

Children's Aid

Director of Communications

Manhattan, NY · On-site

$110K - $125K/yr

This role requires strong project management and operational skills, with an emphasis on coordinating work across teams and keeping initiatives on track. Effective communication and relationship ...

BBYO

Manager, Donor Communications

Washington, DC · On-site +1

Support the Director of Grants and Philanthropic Engagement with Honor Society communications operations, including pulling relevant distribution lists, setting up communications in internal systems ...

MRINetwork Jobs

Communications Manager

Anselmo, NE · On-site

This is a high-impact operations support role for someone who enjoys creating clarity, organizing information, improving communication flow, and helping stores execute consistently. This person will ...

MRINetwork Jobs

Communications Manager

Des Moines, IA · On-site

This is a high-impact operations support role for someone who enjoys creating clarity, organizing information, improving communication flow, and helping stores execute consistently. This person will ...

Slate

$85K - $117K/yr

WHAT YOU GET TO DOCommunications Operations Own the day-to-day and long-term operations of the communications department, including planning, timelines, and program tracking. Build and maintain ...

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Communications Operations information

What is communications operations?

Communications Operations refers to the management, coordination, and execution of an organization's internal and external communication processes. This role typically involves overseeing communication channels, technologies, and strategies to ensure that information is distributed efficiently and securely. Professionals in communications operations work closely with leadership, public relations, marketing, and IT teams to maintain consistent messaging, facilitate crisis communication, and support daily communication needs. Their responsibilities may also include monitoring communication tools, optimizing workflows, and ensuring compliance with relevant policies and regulations.

What are some common challenges faced by professionals in communications operations, and how can they be addressed?

Professionals in Communications Operations often encounter challenges such as managing multiple high-priority requests from different departments, maintaining consistency in brand messaging, and ensuring timely dissemination of information across various channels. To address these issues, strong organizational skills, clear prioritization processes, and effective collaboration with cross-functional teams are essential. Utilizing project management tools and establishing regular check-ins with stakeholders can help ensure alignment and smooth workflows.

What are the key skills and qualifications needed to thrive in communications operations, and why are they important?

To thrive in Communications Operations, you need strong organizational abilities, knowledge of communication protocols, and typically a degree in communications or a related field. Familiarity with communications management systems, CRM software, and collaboration tools is essential. Excellent interpersonal skills, problem-solving, and the ability to remain calm under pressure will make you stand out in this role. These skills ensure efficient coordination, timely information flow, and effective crisis management within an organization.

What is the difference between Communications Operations vs Communications Coordinator?

AspectCommunications OperationsCommunications Coordinator
Required CredentialsBachelor's degree in communications, marketing, or related field; experience in communications or operationsBachelor's degree in communications, public relations, or related field; experience in coordinating communication efforts
Work EnvironmentTypically in corporate, nonprofit, or government settings focusing on managing communication systems and processesOften in marketing or PR teams, handling content creation, media relations, and event coordination
Employer & Industry UsageUsed across industries for managing internal/external communications infrastructureCommonly found in marketing, PR, and media sectors for executing communication campaigns

While Communications Operations focuses on managing communication systems, processes, and infrastructure within an organization, Communications Coordinators handle content creation, media relations, and campaign execution. Both roles require strong communication skills and related credentials but differ in scope and daily responsibilities.

What does a communications operations manager do?

A communications operations manager oversees the planning, implementation, and management of communication strategies within an organization. They coordinate messaging, manage communication tools and platforms, and ensure consistent and effective internal and external communication. Strong organizational skills and familiarity with communication software are essential for this role.
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What are the most commonly searched types of Communications Operations jobs?

The most popular types of Communications Operations jobs are:

What are popular job titles for Communications Operations?

Popular job titles for Communications Operations:

Communications Operations jobs near you
Infographic showing various Communications Operations job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Director of Communications

Manhattan, NY • On-site

Children's Aid
Non-Profits • 1 - 5K employees
Learn more about Children's Aidexternal

$110K - $125K/yr

Full-time

Re-posted 18 days ago

Children's Aid rating

6.7

Company rating: 6.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Compensation: $110,000/year - $125,000/year
Position Summary:
The Director of Communications manages the execution of media relations, content, and internal communications initiatives, ensuring consistent delivery of communications activities in support of organizational priorities. Reporting to the Vice President of Marketing and Communications, this role supports major initiatives by coordinating complex communications projects across stakeholders and ensuring deliverables align with organizational priorities. The Director oversees the strategic storytelling calendar, operational workflows, and content development, providing guidance and direction to the team. This role requires strong project management and operational skills, with an emphasis on coordinating work across teams and keeping initiatives on track. Effective communication and relationship-building skills are essential to translate organizational goals into clear, consistent messaging.
Essential Duties:
  • Coordinate and implement content across earned, owned, and shared channels (both online and offline) in alignment with approved strategies.
  • Execute media relations activities in alignment with organizational goals and messaging./Manage internal communications execution to ensure staff receive timely, accurate information.
  • Draft and coordinate external communications materials, including speeches, talking points, and briefings, ensuring consistency with organizational messaging.
  • Oversee the editorial calendar, ensuring timely execution of campaigns and initiatives.
  • Provide supervisory oversight and operational guidance to the Content & Internal Communications Managers.
  • Partner with the Director of Digital Strategy and the Vice President to support day-to-day communications operations, workflows, and coordination across channels.
  • Manage project timelines, deliverables, and coordination for major communications initiatives.
  • Support VP during crises by coordinating materials and ensuring messaging consistency.
  • Collaborate cross-departmentally with the digital marketing team to align communications and operational processes.
  • Track communications, activities, and outcomes, and share findings with leadership to inform ongoing improvements.
  • Mentor and support the professional development of communications team members.
  • Other duties as assigned.

Minimum Qualifications:
  • Bachelor's degree in communications, journalism, marketing, or related field.
  • 7+ years of experience in communications

Key Competencies:
  • Proven leadership and project management skills.
  • Exceptional written, verbal, and presentation skills.
  • Experience managing editorial calendars and multi-channel campaigns.
  • Ability to track communications metrics and report on effectiveness.
  • High standards for quality and attention to detail

It is the policy of Children's Aid to provide equal employment opportunity to all employees and applicants for employment and is dedicated to maintaining a work environment that is free from harassment and discrimination. Children's Aid will not tolerate discrimination, harassment, or retaliation on any basis, including race, creed, color, national origin, ethnicity, alienage or citizenship status, gender/sex (including pregnancy), disability, religion, source of income, sexual orientation, gender identity or expression, age, familial status, caregiver status, military status, marital or partnership status, status as a victim of domestic violence, sexual violence or stalking, predisposing genetic characteristics, arrest or conviction record, credit history, unemployment status or any other characteristic protected by federal, state or local law. Children's Aid is committed to complying with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Children's Aid will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, retaliation, or any violation of the Equal Employment Opportunity Policy in a confidential manner and will take appropriate corrective action, if and where warranted. Children's Aid prohibits retaliation against employees who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy.
The incumbent is expected to work a schedule, whether in-person or hybrid, as determined by the department's needs to facilitate effective collaboration with the team. This flexibility is essential for maintaining seamless communication, fostering teamwork, and ensuring the smooth operation of the department's processes. The position's requirements are subject to periodic review and adjustment based on organizational needs and changes in work dynamics.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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