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Communications Operations Jobs (NOW HIRING)

SHI International

$125 - $150/hr

Job Summary The Manager - IT Communications & Digital Operations is responsible for shaping the strategy, governance, and continuous improvement of SHI's communication channels, platforms, and ...

Stella McCartney

Communications Intern

New York, NY · On-site

$16.50 - $22/hr

Working alongside a collaborative team, you'll gain exposure to the day-to-day communications operations at a global company while contributing to projects that bring the Stella McCartney brand to ...

Slate Auto

PR Communications Program Manager

$85K - $117K/yr

Own the day-to-day and long-term operations of the communications department, including planning, timelines, and program tracking. * Build and maintain scalable processes and systems to keep the ...

KBR

Strategic Communications Analyst

Colorado Springs, CO · On-site

$79K - $104K/yr

Strategic Communications Analyst KBR is seeking a Strategic Communications Analyst to support senior leadership and strategic communications operations across Space Systems Command. The successful ...

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Communications Operations information

What is communications operations?

Communications Operations refers to the management, coordination, and execution of an organization's internal and external communication processes. This role typically involves overseeing communication channels, technologies, and strategies to ensure that information is distributed efficiently and securely. Professionals in communications operations work closely with leadership, public relations, marketing, and IT teams to maintain consistent messaging, facilitate crisis communication, and support daily communication needs. Their responsibilities may also include monitoring communication tools, optimizing workflows, and ensuring compliance with relevant policies and regulations.

What are some common challenges faced by professionals in communications operations, and how can they be addressed?

Professionals in Communications Operations often encounter challenges such as managing multiple high-priority requests from different departments, maintaining consistency in brand messaging, and ensuring timely dissemination of information across various channels. To address these issues, strong organizational skills, clear prioritization processes, and effective collaboration with cross-functional teams are essential. Utilizing project management tools and establishing regular check-ins with stakeholders can help ensure alignment and smooth workflows.

What are the key skills and qualifications needed to thrive in communications operations, and why are they important?

To thrive in Communications Operations, you need strong organizational abilities, knowledge of communication protocols, and typically a degree in communications or a related field. Familiarity with communications management systems, CRM software, and collaboration tools is essential. Excellent interpersonal skills, problem-solving, and the ability to remain calm under pressure will make you stand out in this role. These skills ensure efficient coordination, timely information flow, and effective crisis management within an organization.

What is the difference between Communications Operations vs Communications Coordinator?

AspectCommunications OperationsCommunications Coordinator
Required CredentialsBachelor's degree in communications, marketing, or related field; experience in communications or operationsBachelor's degree in communications, public relations, or related field; experience in coordinating communication efforts
Work EnvironmentTypically in corporate, nonprofit, or government settings focusing on managing communication systems and processesOften in marketing or PR teams, handling content creation, media relations, and event coordination
Employer & Industry UsageUsed across industries for managing internal/external communications infrastructureCommonly found in marketing, PR, and media sectors for executing communication campaigns

While Communications Operations focuses on managing communication systems, processes, and infrastructure within an organization, Communications Coordinators handle content creation, media relations, and campaign execution. Both roles require strong communication skills and related credentials but differ in scope and daily responsibilities.

What does a communications operations manager do?

A communications operations manager oversees the planning, implementation, and management of communication strategies within an organization. They coordinate messaging, manage communication tools and platforms, and ensure consistent and effective internal and external communication. Strong organizational skills and familiarity with communication software are essential for this role.
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What are the most commonly searched types of Communications Operations jobs?

The most popular types of Communications Operations jobs are:

What are popular job titles for Communications Operations?

Popular job titles for Communications Operations:

Communications Operations jobs near you
Infographic showing various Communications Operations job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Director, Integrated Communications

Chicago, IL • On-site

Seyfarth Shaw LLP
Law Firms • 1 - 5K employees
Learn more about Seyfarth Shaw LLPexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Why Seyfarth
At Seyfarth, we understand that great people are the key to our success, and we provide the opportunities to match. If you join us, you'll work with state-of-the-art technology in a friendly and professional environment, and we will continue to invest in your professional development. If you want the freedom to grow at a firm that is invested in your future, keep reading.
The Opportunity
The Director, Integrated Communications is a senior leadership role that will be pivotal in shaping and executing the firm's internal and external communication strategies. Reporting directly to the Senior Director of Marketing & Communications Operations, this role serves as a strategic right hand in advancing both firm-level and department-level communications objectives, and acting as a central integrator across messaging, channels, and stakeholders. The ideal candidate is a seasoned communications professional who takes an integrated, content-forward approach-ensuring consistency of voice, message, and brand across every touchpoint, from media relations and social media to internal firm communications.
The Day-To-Day
On any given day, you will:
  • Serve as a key strategic partner to the Senior Director of Marketing & Communications Operations in shaping and executing integrated, firm-wide communications strategies.
  • Champion an enterprise and integrated approach to communications and content, ensuring alignment, consistency, and cohesion across internal and external channels.
  • Define and lead the firm's public relations strategy, setting priorities and ensuring alignment with firm objectives, target markets, and industry positioning.
  • Lead and develop a high-performing PR team (Associate Director, Senior Manager, and Coordinator), establishing clear roles, priorities, and accountability for media relations, proactive outreach, and day-to-day execution.
  • Oversee and optimize relationships with external PR agencies, ensuring alignment on strategy, effective use of resources, and measurable impact on firm visibility and reputation.
  • Own the firm's internal communications strategy and intranet platform, overseeing firm-wide announcements, leadership messaging, intranet content, and employee engagement initiatives.
  • Partner with firm leadership - including the Chair and Senior Director - to ensure internal messaging reflects organizational priorities, reinforces firm culture and values, and supports key business initiatives.
  • Lead the planning, coordination, and prioritization of internal communications across the firm, ensuring alignment across stakeholders, minimizing noise, and delivering clear, timely, and impactful messaging.
  • Collaborate cross-functionally with the Office of the General Counsel, the Office of Inclusion and Diversity, Business Development, Practice Development, Recruiting and Attorney Development, HR, and other business and operational teams to ensure communications are strategically aligned and well-coordinated.
  • Set the strategic direction for the firm's social media presence across all platforms, empowering the Social Media Manager to execute on content development, editorial calendars, engagement, and analytics.
  • Partner with the Social Media Manager to shape and align integrated digital content strategies that support firm priorities, campaign objectives, brand visibility, and business development, recruiting, and thought leadership goals.
  • Oversee online reputation and digital channel performance, ensuring proactive identification of opportunities, emerging trends, and potential risks.
  • Lead an enterprise content strategy that ensures a unified, on-brand voice across all communications - internal and external, digital and traditional.

You Have
  • A Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field required.
  • An advanced degree (MBA, MA in Communications, or equivalent) preferred.
  • Minimum of 10 years of progressive experience in communications, public relations, or a related field, with at least 3-5 years in a leadership role.
  • Experience in a professional services, legal, or similarly complex organizational environment strongly preferred.
  • A proven track record of developing and executing integrated, multi-channel communications strategies in a complex, matrixed organization - preferably in a professional services or legal environment.
  • Exceptional written and verbal communications skills, with a sharp editorial eye and meticulous attention to detail.
  • A Strategic and analytical thought process with the ability to anticipate evolving needs, solve problems proactively, and operate effectively under pressure.
  • Demonstrated experience in media relations, PR strategy, and crisis communications.
  • Deep expertise in social media strategy, digital communications, and content analytics platforms.
  • Strong leadership and team management capabilities, with the ability to inspire, develop, and hold accountable a high-performing communications team.
  • Demonstrated ability to build trusted relationships with senior leaders, attorneys, and cross-functional stakeholders at all levels.
  • A high degree of professionalism with the ability to handle sensitive and confidential matters with discretion.
  • A resourceful, collaborative, and solutions-oriented approach with a "whatever it takes" mindset to drive team and firm success.
  • Proficiency in relevant communications, project management, and analytics tools.

What We Provide
Seyfarth provides competitive salary and benefits at all levels, and our culture embraces the entrepreneurial spirit of its professionals like no other firm. Our professional staff are a collaborative team, helping to define the unique client experience offered by the firm. We understand that it takes more than attorneys to build a successful legal practice; everyone participates in our commitment to excellence.
More About Seyfarth
With approximately 1,000 lawyers across 17 offices, Seyfarth Shaw LLP provides advisory, litigation, and transactional legal services to clients worldwide. Learn more about The Seyfarth Experience at www.seyfarth.com/careers/.
Seyfarth Shaw is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, genetic information or any other basis protected by federal, state or local law.
If you would like more information about your EEO rights as an applicant under the law, please click EEO is the LAW and the Supplement poster through the following link: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Location Specific Language
Chicago: The full time salary range for this role is $210,000 to $265,000 annually, which is based on a 40 hour work week.
New York: The full time salary range for this role is $225,000 to $285,000 annually, which is based on a 40 hour work week.
This is the lowest to highest salary we in good faith believe we would pay for this role in the locations listed above at the time of this posting. An employee's pay within the salary range will be based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, geographical location and business or organizational needs. This job is also eligible for an annual merit increase and bonus pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k).
#LI-Hybrid
This position is based in Chicago, IL 60606
This position is based in New York, NY 10018
  • A Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field required.
  • An advanced degree (MBA, MA in Communications, or equivalent) preferred.
  • Minimum of 10 years of progressive experience in communications, public relations, or a related field, with at least 3-5 years in a leadership role.
  • Experience in a professional services, legal, or similarly complex organizational environment strongly preferred.
  • A proven track record of developing and executing integrated, multi-channel communications strategies in a complex, matrixed organization - preferably in a professional services or legal environment.
  • Exceptional written and verbal communications skills, with a sharp editorial eye and meticulous attention to detail.
  • A Strategic and analytical thought process with the ability to anticipate evolving needs, solve problems proactively, and operate effectively under pressure.
  • Demonstrated experience in media relations, PR strategy, and crisis communications.
  • Deep expertise in social media strategy, digital communications, and content analytics platforms.
  • Strong leadership and team management capabilities, with the ability to inspire, develop, and hold accountable a high-performing communications team.
  • Demonstrated ability to build trusted relationships with senior leaders, attorneys, and cross-functional stakeholders at all levels.
  • A high degree of professionalism with the ability to handle sensitive and confidential matters with discretion.
  • A resourceful, collaborative, and solutions-oriented approach with a "whatever it takes" mindset to drive team and firm success.
  • Proficiency in relevant communications, project management, and analytics tools.

On any given day, you will:
  • Serve as a key strategic partner to the Senior Director of Marketing & Communications Operations in shaping and executing integrated, firm-wide communications strategies.
  • Champion an enterprise and integrated approach to communications and content, ensuring alignment, consistency, and cohesion across internal and external channels.
  • Define and lead the firm's public relations strategy, setting priorities and ensuring alignment with firm objectives, target markets, and industry positioning.
  • Lead and develop a high-performing PR team (Associate Director, Senior Manager, and Coordinator), establishing clear roles, priorities, and accountability for media relations, proactive outreach, and day-to-day execution.
  • Oversee and optimize relationships with external PR agencies, ensuring alignment on strategy, effective use of resources, and measurable impact on firm visibility and reputation.
  • Own the firm's internal communications strategy and intranet platform, overseeing firm-wide announcements, leadership messaging, intranet content, and employee engagement initiatives.
  • Partner with firm leadership - including the Chair and Senior Director - to ensure internal messaging reflects organizational priorities, reinforces firm culture and values, and supports key business initiatives.
  • Lead the planning, coordination, and prioritization of internal communications across the firm, ensuring alignment across stakeholders, minimizing noise, and delivering clear, timely, and impactful messaging.
  • Collaborate cross-functionally with the Office of the General Counsel, the Office of Inclusion and Diversity, Business Development, Practice Development, Recruiting and Attorney Development, HR, and other business and operational teams to ensure communications are strategically aligned and well-coordinated.
  • Set the strategic direction for the firm's social media presence across all platforms, empowering the Social Media Manager to execute on content development, editorial calendars, engagement, and analytics.
  • Partner with the Social Media Manager to shape and align integrated digital content strategies that support firm priorities, campaign objectives, brand visibility, and business development, recruiting, and thought leadership goals.
  • Oversee online reputation and digital channel performance, ensuring proactive identification of opportunities, emerging trends, and potential risks.
  • Lead an enterprise content strategy that ensures a unified, on-brand voice across all communications - internal and external, digital and traditional.

Apply