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Communications Operations Jobs (NOW HIRING)

Manage communications operations including distribution lists, vendor coordination (e.g., videographers), documentation of deliverables, and tracking of communications activity * Partner closely with ...

Director, Communications

Manhattan, NY · On-site

$100K - $125K/yr

The Director of Communications role at DCLA is responsible for leading all aspects of the agency's long-term strategic communications plan as well as day-to-day communications operations including ...

Bowhead seeks to network with a Unified Communications Engineer for an upcoming proposal effort to support the operation, maintenance, administration, and sustainment of an enterprise Cisco Unified ...

Communications Officer 1

Olympia, WA · On-site

$65K - $87K/yr

A Communications Officer 1 will receive training in law enforcement and emergency communications operations and procedures, transmitting, receiving, and relaying information concerning public safety ...

Showing results 21-40

Communications Operations information

What is communications operations?

Communications Operations refers to the management, coordination, and execution of an organization's internal and external communication processes. This role typically involves overseeing communication channels, technologies, and strategies to ensure that information is distributed efficiently and securely. Professionals in communications operations work closely with leadership, public relations, marketing, and IT teams to maintain consistent messaging, facilitate crisis communication, and support daily communication needs. Their responsibilities may also include monitoring communication tools, optimizing workflows, and ensuring compliance with relevant policies and regulations.

What are some common challenges faced by professionals in communications operations, and how can they be addressed?

Professionals in Communications Operations often encounter challenges such as managing multiple high-priority requests from different departments, maintaining consistency in brand messaging, and ensuring timely dissemination of information across various channels. To address these issues, strong organizational skills, clear prioritization processes, and effective collaboration with cross-functional teams are essential. Utilizing project management tools and establishing regular check-ins with stakeholders can help ensure alignment and smooth workflows.

What are the key skills and qualifications needed to thrive in communications operations, and why are they important?

To thrive in Communications Operations, you need strong organizational abilities, knowledge of communication protocols, and typically a degree in communications or a related field. Familiarity with communications management systems, CRM software, and collaboration tools is essential. Excellent interpersonal skills, problem-solving, and the ability to remain calm under pressure will make you stand out in this role. These skills ensure efficient coordination, timely information flow, and effective crisis management within an organization.

What is the difference between Communications Operations vs Communications Coordinator?

AspectCommunications OperationsCommunications Coordinator
Required CredentialsBachelor's degree in communications, marketing, or related field; experience in communications or operationsBachelor's degree in communications, public relations, or related field; experience in coordinating communication efforts
Work EnvironmentTypically in corporate, nonprofit, or government settings focusing on managing communication systems and processesOften in marketing or PR teams, handling content creation, media relations, and event coordination
Employer & Industry UsageUsed across industries for managing internal/external communications infrastructureCommonly found in marketing, PR, and media sectors for executing communication campaigns

While Communications Operations focuses on managing communication systems, processes, and infrastructure within an organization, Communications Coordinators handle content creation, media relations, and campaign execution. Both roles require strong communication skills and related credentials but differ in scope and daily responsibilities.

What does a communications operations manager do?

A communications operations manager oversees the planning, implementation, and management of communication strategies within an organization. They coordinate messaging, manage communication tools and platforms, and ensure consistent and effective internal and external communication. Strong organizational skills and familiarity with communication software are essential for this role.
More about Communications Operations jobs

What are the most commonly searched types of Communications Operations jobs?

The most popular types of Communications Operations jobs are:

Infographic showing various Communications Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Government Security Operations Center (GSOC) Communications Systems Operator (CSO) Liaison

DecisionPoint | Cortek

Andrews, MD • On-site

$98K - $108K/yr

Full-time

Re-posted 12 days ago


Job description

Overview
DecisionPoint seeks a Government Security Operations Center Communications Systems Operator Liaison to support the U.S. Air Force Executive Airlift Communications Network program. The liaison will provide subject-matter expertise on airborne Mission Communications Systems and assist with monitoring and resolving communications issues affecting executive aircraft.
The CSO Liaison will coordinate with GSOC personnel, airborne operators, and technical teams to support mission communications, troubleshoot outages and anomalies, and improve operational awareness.
This position requires on-site performance at Joint Base Andrews, Maryland, and supports 24/7/365 mission-essential operations.
Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid.
Duties & Responsibilities
The GSOC CSO Liaison will:
  • Track executive aircraft in flight and assist with communications issues.
  • Respond to incident calls involving airborne Mission Communications Systems.
  • Provide expert guidance on MCS operations aboard C-32A, C-40B/C, and C-37A/B aircraft.
  • Assist onboard Communications Systems Operators with troubleshooting anomalies and outages.
  • Use Command and Control tools and secure collaboration platforms to support active missions.
  • Coordinate with GSOC personnel, airborne crews, network engineers, and external service providers.
  • Monitor communications status and help identify recurring issues and operational trends.
  • Review flight-monitoring solutions provided by commercial satellite communications providers.
  • Recommend improvements to monitoring, troubleshooting, and incident-response processes.
  • Document incident details, troubleshooting actions, status updates, and resolutions.
  • Support after-action reviews and trend analysis following mission-impacting events.
  • Maintain awareness of aircraft communications configurations, capabilities, and operating procedures.
  • Respond to urgent situations within established performance timelines.
  • Maintain continuous mission support during assigned shifts, including weekends and federal holidays.

Qualifications
Clearance Requirement:
Must hold an active Top Secret clearance.
Education:
Bachelor's degree in Information Technology, Telecommunications, Aviation Systems, Engineering, or a related field.
Experience:
  • Minimum five years of experience supporting airborne communications, mission systems, or command-and-control operations.
  • Subject-matter expertise with the Mission Communications Systems of C-32A, C-40B/C, and/or C-37A/B aircraft.
  • Experience troubleshooting airborne voice, video, data, or satellite communications issues.
  • Experience supporting executive airlift, military aviation, or mission-critical operations.
  • Experience working in a GSOC, network operations center, or comparable operational environment preferred.

Technical Knowledge:
  • Knowledge of airborne Mission Communications Systems and executive aircraft communications operations.
  • Familiarity with commercial satellite communications, air-to-ground connectivity, and secure communications.
  • Understanding of incident response, fault isolation, escalation, and operational reporting.
  • Familiarity with Command and Control tools, secure chat platforms, and flight-monitoring systems.
  • Ability to interpret technical status information and communicate troubleshooting guidance to airborne operators.

Certifications:
  • Relevant aviation communications, network, cybersecurity, or systems certifications preferred.
  • Appropriate DoDM 8140.03 certification may be required based on assigned system access.

Skills:
  • Strong troubleshooting and operational decision-making abilities.
  • Excellent verbal communication and coordination skills.
  • Ability to remain effective during high-visibility, time-sensitive incidents.
  • Strong attention to detail and documentation accuracy.
  • Ability to work rotating shifts in a 24/7/365 environment.
  • Ability to perform duties on-site at Joint Base Andrews, Maryland.

Compensation: Anticipated salary range is $98,177.00-$108,877.00 per year
Our Equal Employment Opportunity Policy
  • EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
  • Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
  • Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.