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Communication Manager Jobs in Charleston, SC (NOW HIRING)

MUSC

Communication Specialist

Charleston, SC · On-site

$50K - $66K/yr

... CHSCorp - Communications Call Center Pay Rate Type Hourly Pay Grade Health-22 Scheduled Weekly ... Effective stress management: Continuous * Rotating shifts: Frequent * Overtime as required:

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All JobsCommunication JobsCommunication Manager JobsCommunication Manager Jobs in Charleston, SC

Communication Manager information

See Charleston, SC salary details

$38.4K

$80.3K

$136.2K

How much do communication manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for communication manager in Charleston, SC is $80,347.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,800.00 and $91,200.00 per year, depending on experience, location, and employer.

What does a communication manager do?

A Communication Manager is responsible for developing and implementing communication strategies to promote an organization's message, brand, and values. They oversee internal and external communications, manage media relations, create press releases, and ensure consistent messaging across all channels. Communication Managers also coordinate with other departments to support marketing initiatives and crisis communications. Their role is essential in shaping public perception and maintaining a positive image for the organization.

How does a communication manager typically collaborate with other departments within an organization?

Communication Managers frequently work cross-functionally, partnering with departments such as marketing, human resources, and executive leadership to ensure consistent messaging and support organizational goals. They may coordinate with HR on internal communications, work with marketing on brand messaging, and assist leadership with public statements or crisis communications. This collaboration requires strong interpersonal skills and the ability to tailor messages for different audiences. Being proactive and adaptable in managing multiple stakeholders is key to success in this role.

What are the key skills and qualifications needed to thrive as a communication manager, and why are they important?

To thrive as a Communication Manager, you need expertise in strategic communication, content creation, public relations, and typically a bachelor’s degree in communications or a related field. Familiarity with media monitoring tools, content management systems, and analytics platforms is usually required. Outstanding interpersonal skills, creativity, and crisis management abilities help differentiate top performers in this role. These skills are crucial for effectively shaping an organization’s public image, ensuring consistent messaging, and managing stakeholder relationships.

How much do communication managers get paid?

Communication managers typically earn a median annual salary of around $70,000 to $120,000, depending on experience, industry, and location. Salaries can vary based on the size of the organization and the complexity of communication strategies required, with higher pay often associated with senior roles or specialized skills such as media relations or digital communication tools.

What is the role of a communication manager?

A communication manager is responsible for developing and implementing an organization’s internal and external communication strategies. They manage media relations, create content, oversee branding, and ensure consistent messaging across channels, often using tools like media monitoring software. Strong writing, strategic thinking, and project management skills are essential for this role.

What skills should a communication manager have?

A communication manager should have strong written and verbal communication skills, proficiency in media relations, and the ability to develop strategic messaging. They also need skills in project management, familiarity with communication tools and platforms, and the ability to analyze audience data to tailor messages effectively.

What are the most commonly searched types of Communication jobs in Charleston, SC?

The most popular types of Communication jobs in Charleston, SC are:

What cities near Charleston, SC are hiring for Communication Manager jobs?

Cities near Charleston, SC with the most Communication Manager job openings:

Communication Manager jobs near you
Infographic showing various Communication Manager job openings in Charleston, SC as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% In-person job distribution, with an average salary of $80,347 per year, or $38.6 per hour.

On-Site Certified Call Manager_Technician

LOUi Consulting

Charleston, SC • On-site

$18 - $24.75/hr

Full-time

Posted 29 days ago

Job description

Position Summary
The On-Site Certified Call Manager Technician provides hands-on administration, operation, maintenance, troubleshooting, patching, backup, security compliance, and technical support for the Joint Base Charleston Avaya voice environment. The technician sustains Avaya Communication Manager and associated system-management, session-management, border-controller, voicemail, virtual-server, and trunking components while maintaining highly reliable mission voice services.
Key Responsibilities
  • Operate, administer, maintain, troubleshoot, and restore Avaya Communication Manager, System Manager, Aura Session Manager, Session Border Controller Enterprise, Local Session Controller, voicemail, media gateways, and associated platforms.
  • Perform moves, adds, changes, deletes, translations, dial-plan maintenance, trunk/circuit configuration, line protocol changes, number reclamation, and subscriber administration.
  • Maintain SIP and PRI trunks; analyze call-detail records, SIP ladders, ports, protocols, alarms, logs, and traffic/capacity data to isolate and resolve faults.
  • Perform system and database backups within required timelines and maintain accurate, organized, current voice-system and voicemail databases.
  • Coordinate patching and upgrades for Avaya applications, hypervisors, Linux/Windows servers, and related systems; develop upgrade execution plans with security, downtime, and implementation details.
  • Apply OEM guidance, JITC configurations, DoDIN Approved Products List requirements, Military Unique Deployment Guides, STIGs, and local Information Assurance controls.
  • Assist with DoD PKI certificate requests, installation, tracking, and expiration notifications.
  • Respond on site to emergency, priority, and routine outages and continue repair actions until service is restored; document corrective actions and update records.
  • Coordinate with network, transport, VPS/NOC, vendor, and Government personnel; support system upgrades, design reviews, technical solutions, and special projects.

Required Skills and Competencies
  • Advanced hands-on expertise with current Avaya Communication Manager environments and enterprise voice/Unified Communications technologies.
  • Strong knowledge of SIP, PRI, VoIP, TCP/IP, VLANs, call routing, dial plans, media gateways, SBCs, virtualization, Linux, Windows Server, and voice cybersecurity.
  • Ability to use diagnostic tools, system logs, CDRs, protocol traces, and vendor support resources to resolve complex voice incidents.
  • Working knowledge of CAIRS/TMS records, work orders, trouble tickets, configuration management, inventory, and technical documentation.
  • Ability to communicate technical findings clearly to customers, management, cybersecurity personnel, vendors, and Government representatives.
  • Proficiency in reading, writing, speaking, and understanding English.

Required Certifications / Credentials
  • Current CompTIA Security+ certification at commencement of cyberspace work and maintained throughout employment.
  • Current certificates of completion/approved qualifications for administration of Avaya Communication Manager, Avaya System Manager, Avaya Aura Session Manager, and Avaya Session Border Controller Enterprise.
  • Current BICSI Registered Cabling Installer, Technician-level certification; or qualifying installation experience and applicable factory-approved manufacturer certifications where permitted by the PWS.
  • Active U.S. Tier 3 / Secret security clearance.
  • Ability to obtain and maintain CAC/base access and complete required Anti-Terrorism/security training.

Education
  • High school diploma or GED required.
  • Associate degree in Telecommunications, Electronics, Information Technology, Networking, Cybersecurity, or a related field preferred. Relevant military technical school, OEM training, or documented specialized experience may substitute.

Experience
  • Minimum 5 years of enterprise voice-switching/VoIP support experience recommended, including at least 3 years of recent hands-on Avaya Communication Manager administration and troubleshooting.
  • Experience supporting mission-critical systems with strict availability, outage-response, configuration-control, and cybersecurity requirements required.
  • DoD/Air Force base telecommunications, Avaya Government/Federal Solutions, or comparable large-campus voice environment experience strongly preferred.

Work Environment / Physical Requirements
  • On-site work in data centers, dial central offices, telecommunications rooms, and customer facilities; occasional work near ISP/OSP infrastructure.
  • Ability to support 24/7/365 emergency call-back, after-hours maintenance windows, exercises, and scheduled outages.

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