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Commission Remote Chat Support Agent Jobs in Utah

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$17/hr

Customer Service Agent/Representative - Remote Work Timing: 4 AM PST to 10:00 PM PST (Monday ... The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing ...

Promoted2

Remote Insurance Agent

Provo, UT · Remote

$60K - $110K/yr

... commissions, team overrides, production bonuses, renewals starting at 1.75% from day one. Key ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Promoted2

Remote Insurance Agent

Salt Lake City, UT · Remote

$60K - $110K/yr

... commissions, team overrides, production bonuses, renewals starting at 1.75% from day one. Key ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$27/hr

This position is remote; however, due to specific position requirements, the employer cannot hire ... customer support agent to increase efficiency and improve customer outcomes Help identify ...

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$25/hr

This position is remote; however, due to specific position requirements, the employer cannot hire ... customer support agent to increase efficiency and improve customer outcomes Help identify ...

Anderson Johnson Agency

Remote Insurance Agent

Provo, UT · Remote

$60K - $120K/yr

This is a remote, commission-based opportunity for licensed agents who want access to qualified ... Structured onboarding and ongoing support * Mentorship from experienced agency leadership * A ...

Bendixen Life Group

Remote Insurance Agent

Salt Lake City, UT · On-site +1

$99K - $128K/yr

Whether you are already licensed or exploring a new career path, we provide the training, mentorship, tools, and support to help you succeed. This is a remote, commission-based opportunity with ...

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All JobsChat Support Agent JobsCommission Remote Chat Support Agent JobsCommission Remote Chat Support Agent Jobs in Utah

Commission Remote Chat Support Agent information

What is the difference between Commission Remote Chat Support Agent vs Customer Service Representative?

AspectCommission Remote Chat Support AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in chat support toolsHigh school diploma or equivalent; customer service training
Work EnvironmentRemote, online chat platformsRemote or in-office, phone and chat support
Employer & IndustryE-commerce, tech, retail companiesVarious industries including retail, telecom, finance
CompensationBase pay plus commission based on sales or performanceHourly wage or salary, sometimes with bonuses

Commission Remote Chat Support Agents focus on providing support via online chat while earning commissions based on sales or performance metrics. Customer Service Representatives handle customer inquiries through chat or phone, typically earning a fixed wage. Both roles require strong communication skills, but the commission structure distinguishes the support agent from traditional customer service roles.

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Commission Remote Chat Support Agent jobs near you

Remote Customer Service Representative w/ the VA (Phone/Email/Chat)

Veteran Jobs - 2023 Mar 01 - Veterans Resources

Remote

$17/hr

Other

Re-posted 12 days ago

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

This role requires at least 3 years of customer service or contact center experience.
This job post is for the September 8, 2026 new hire class. 


This position is open to CONUS, AK, HI. California is a specifically excluded hiring location.
The position is fully remote.
Background check required.
Rotational shifts (Performance based 8 hours shift will be designated)
The pay for this role is $17 per hour.
This is a W2 position.
Multiple openings are available, with new hire onboardings expected throughout 2026!
Equipment is provided.
Customer Service Agent/Representative - Remote
Work Timing: 4 AM PST to 10:00 PM PST (Monday - Saturday) 8-hour Shift
Note: The first 2 weeks consist of a mandatory training period being held Monday through Friday from 9am EST to 5:30pm EST. Training is conducted via zoom and requires daily on-screen participation in your personal workspace with a strong internet connection. Attendance is mandatory for graduation. Participants MUST always remain on camera for the entirety of training period each day. Professional attire is always expected with no background distractions or interruptions.
Overview:
The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing portal and web pages. The efficient utilization of various software applications is an essential part of this role, including internal and external websites, telephone systems, CRM applications and other resources. The CSR will enter applicable supporting information into systems and web forms on an application via computer. All transactions must be conducted accurately, courteously, and in a timely manner. 
Customer Service Agents may also provide other functions, such as examination scheduling, rescheduling, or information verification. 
Key Tasks 
  •     Answer inbound telephone calls as well as customer inquiries in other channels (email, chat, SMS) as needed in a courteous, timely, and professional manner following established guidelines and policies 
  •     Make outbound calls as necessary based on business needs 
  •     Resolve or escalate customer inquires in a timely manner 
  •     Encourage use of electronic communication with customers 
  •     Accurately documents all customer interactions using Case Management or Customer Relationship Management (CRM) system 
  •     Follow SOPs and policies 
  •     Maintain a high degree of quality with each customer interaction as measured by internal quality monitoring forms and customer satisfaction surveys. 
  •     Follow-up established escalation process for customer inquiries requiring more investigation and/or a higher level of support 
  •     Use frequently asked questions (FAQs) and help look up and provide information to inquiries 
  •     Utilize departmental knowledge bases and training material to answer customer inquiries 
  •     Maintain up-to-date knowledge of policies and procedures as applicable 
  •     Adhere to published schedule according to attendance guidelines 
  •     May be required to work some weekends and holidays 
  •     Perform other duties as assigned 

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