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Remote Knowledge Base Writer Jobs in Utah (NOW HIRING)

#LI-remote Location: Salt Lake City, UT (Hybrid as business needs require) Position Summary The Help ... Create and maintain knowledge base articles, technical documentation, and user guides. * Identify ...

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge ... Passion for fitness or knowledge of gym equipment is a bonus What We Offer * Competitive base pay ...

Business Systems Analyst III

Ogden, UT · Remote

$98K - $144K/yr

... knowledge base and expand our technological capabilities. We're looking for a Business Systems ... Self-starter who can work independently in a remote environment. * You are detail oriented ...

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Remote Knowledge Base Writer information

What is a remote knowledge base writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

What are the key skills and qualifications needed to thrive as a remote knowledge base writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

How does a remote knowledge base writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.
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Direct Response Copywriter - REMOTE

Truvani

Salt Lake City, UT • Remote

$75K - $105K/yr

Full-time

Medical, Retirement, PTO

Posted 23 days ago


Job description

Direct Response Copywriter for Truvani

Remote (U.S.-based required) | Full-Time | Reports to: Senior Creative Strategist, Performance Advertising

Compensation: $75,000-$105,000 base, based on experience | Immediate hire


WHO WE ARE

Truvani makes products without toxins, and labels without lies. Founded on one simple belief - that the ingredients in your food and supplements shouldn't require a chemistry degree to understand - we build clean, honest health and wellness products and back every one of them up with real transparency.

Most brands say they're clean. We actually mean it. And we're looking for people who feel the same way about the work they put their name on.

THE OPPORTUNITY

Truvani is hiring a Direct Response Copywriter to write the ad copy, hooks, scripts, and campaigns that turn strangers into customers - across Meta, YouTube, email, and social. You'll work hand-in-hand with our Senior Creative Strategist and the in-house creative team, taking a brief from concept to a finished, publish-ready script or ad in your own voice.


You are curious about why people buy-not just what looks good. You understand how consumer psychology, persuasive messaging, brand trust, creative craft, and media performance work together. You can write in a range of tones without losing Truvani's voice.

WHAT YOU'LL DO

  • Write what converts. Write ad copy, hooks, scripts, and creative briefs for Meta, YouTube, and other paid channels, seeing each concept through from idea to finished asset.
  • Own the concept. Take ad concepts from idea to execution - writing the copy, briefing designers and video editors, and working with creators to bring scripts to life on camera.
  • Write beyond the ad. Write email campaigns, social captions, product copy, and other brand content, ensuring Truvani's voice stays consistent everywhere it shows up.
  • Protect the voice. Serve as a steward of Truvani's brand voice across every piece of copy you touch, no matter the channel or format.
  • Collaborate cross-functionally. Partner closely with the Senior Creative Strategist, designers, video editors, and product and marketing teams to bring campaigns to life on deadline.
  • Test and iterate. Use performance data (CTR, hook rate, CPA) and customer feedback to refine messaging, kill what isn't working, and double down on what is.
  • Stay sharp. Track direct-response classics, competitor advertising, and category trends to keep your copy sharp and your angles fresh.


WHAT YOU BRING

  • 3+ years of copywriting experience, with a proven track record of driving traffic, engagement, or conversions through Meta, Instagram, or other paid ad channels.
  • Deep, applied knowledge of direct-response and consumer-psychology principles (think Schwartz, Ogilvy, Halbert, Breakthrough Advertising) - you can explain why a piece of copy works, not just that it does.
  • Demonstrated ability to translate long-standing direct-response principles into short-form, scroll-stopping content for today's feeds.
  • Excellent writing, storytelling, and editing skills, with the range to write in different tones without losing the brand's voice.
  • A portfolio of 2-3 pieces of copy you've written, ideally with the performance results you can speak to.
  • Comfort working across multiple campaigns and projects at once without dropping a thread.
  • Experience in health, wellness, supplements, or CPG is a strong plus, but a genuine interest in the category is required.
  • Based in the United States and able to work core U.S. business hours; this is a remote role, but it is not open to candidates located outside the U.S.


WHAT SUCCESS LOOKS LIKE

During your first six months, you will:

  • Develop a strong command of Truvani's brand voice across ads, email, and social
  • Ship a steady weekly cadence of new ad concepts, hooks, and scripts
  • Build a working library of high-performing copy and hooks the team can draw from
  • Sharpen messaging based on test results and customer feedback
  • Strengthen collaboration with the Senior Creative Strategist, designers, and video editors
  • Contribute copy beyond paid ads - email, social, and product content as needed
  • Earn a reputation across the team as a fast, reliable, on-brand writer


SALARY AND BENEFITS

  • Base salary of $75,000-$105,000, based on relevant experience
  • Health benefits available after 60 days
  • 401(k) benefits with employer matching available after 60 days
  • Paid time off and paid holidays
  • Paid family leave
  • Remote work stipend
  • Education and professional-development stipend
  • Monthly Truvani store credit
  • Fully remote work within the United States

HOW TO APPLY

Please submit:

  • Your resume and link to LinkedIn profile
  • A portfolio or links to 2-3 pieces of copy that showcase your skill
  • A brief explanation of your contribution to each example
  • Relevant performance context, if available