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Commission Inbound Call Center Jobs in Sumter, SC

EchoStar

Call Center Sales Rep - Remote

Columbia, SC · On-site

$15/hr

... uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and ... Field inbound customer contacts within the competitive, fast-paced production environment of a ...

EchoStar

Call Center Sales Rep - Remote

Columbia, SC · On-site

$15/hr

... uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and ... Field inbound customer contacts within the competitive, fast-paced production environment of a ...

EchoStar

Call Center Retention Rep - Remote

Columbia, SC · On-site

$15/hr

... uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and ... Field inbound customer contacts within the competitive, fast-paced production environment of a ...

EchoStar

Call Center Retention Rep - Remote

Columbia, SC · On-site

$15/hr

... uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and ... Field inbound customer contacts within the competitive, fast-paced production environment of a ...

AMBA

Inside Sales Insurance Specialist

Columbia, SC · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Columbia, SC · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Columbia, SC · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

Home Genius Exteriors

Sales Closer

Pontiac, SC · On-site

$150K - $200K/yr

... Uncapped Commissions and Bonuses Top Performers Earn: $300K+ Location: Hybrid work schedule in ... No cold calling all appointments are pre-qualified by our call center * Medical, dental & vision ...

Home Genius Exteriors

Sales Closer

Manville, SC · On-site

$150K - $200K/yr

... Uncapped Commissions and Bonuses Top Performers Earn: $300K+ Location: Hybrid work schedule in ... No cold calling all appointments are pre-qualified by our call center * Medical, dental & vision ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Sumter, SC

Commission Inbound Call Center information

See Sumter, SC salary details

$11

$15

$20

How much do commission inbound call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for commission inbound call center in Sumter, SC is $15.44, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $16.25 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Sumter, SC?

The most popular types of Inbound Call Center jobs in Sumter, SC are:

What are popular job titles related to Commission Inbound Call Center jobs in Sumter, SC?

For Commission Inbound Call Center jobs in Sumter, SC, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Sumter, SC look for?

The top searched job categories for Commission Inbound Call Center jobs in Sumter, SC are:

What cities near Sumter, SC are hiring for Commission Inbound Call Center jobs?

Cities near Sumter, SC with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Sumter, SC as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $32,106 per year, or $15.4 per hour.

Call Center Representative - Medicaid Member Support (Bilingual English/Spanish)

Conduent, Inc.

Columbia, SC • On-site, Remote

$17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Conduent rating

6.1

Company rating: 6.1 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

35th of 72 rated call and contact centers

Job description


Call Center Representative - Medicaid Member Support (Bilingual English/Spanish)
Location: Remote-South Carolina (Must reside within a 60-mile radius of Columbia, SC)
Pay Rate: $17.50 per hour
Employment Type: Full time
Shift Information: 40 hours per week
Job Summary:
We're hiring a Call Center Representative-Medicaid Member Support (Bilingual English/Spanish), where you'll play a key role in delivering exceptional customer service and resolving complex customer inquiries. In this position, you will handle escalated customer issues, provide high-quality service support in a fast-paced call center environment. Your assistance will make a positive difference in the organization you support. You will be able to provide successful administration and resolve inquiries and deliver positive customer experience while meeting performance goals.
Key Responsibilities:
  • Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures.
  • Gathers information, assesses caller needs, researches, and resolves inquiries, and document calls.
  • Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status.
  • Follows documented policies and procedures including call handling and escalations.
  • Overall acts as an advocate for Medicaid members to ensure their needs are met.
  • Navigate across multiple computer screens while accessing and reviewing information from various applications.
  • Utilizes 5 systems to gather information and document up to 3 systems

Required Qualifications:
  • Must be 18 years of age or older.
  • Have a High School Diploma or an equivalent of education required.
  • Must be able to submit to a pre-employment screening.
  • Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship.
  • Customer service or call center experience preferred.
  • Must pass the Call Center - Service Skills Assessment and Internet Speed test.
  • A minimum of 1-year call center experience in telephone customer service or related experience.
  • Computer literacy and ability to use multiple programs and navigate multiple screens.
  • Comfortable working within established processes and procedures.

Preferred Qualifications:
  • Strong customer service, communication, and problem-solving skills.
  • Experience handling escalated customer concerns and complex issues.
  • Positive and energetic attitude.
  • Ability to communicate clearly and confidently.
  • Ability to multi-task and manage time effectively.
  • Proficiency in navigating multiple systems and maintaining accurate documentation.
  • Attestation to detail, grammar, and spelling accuracy.
  • One year of medical insurance or medical office experience, preferred.
  • Computer system experience with data entry and database documentation knowledge.
  • Previous call center or customer service experience.
  • Experience handling inbound customer support calls.
  • Bilingual skills in English/Spanish preferred.

What We Offer:
  • Pay Rate is $17.50 per hour (Bi-weekly pay), which may be your state's minimum wage. Please take this into consideration when applying.
  • Benefits from day one (medical, dental, vision) for eligible roles.
  • PerkSpot - Employee discount program.
  • Paid time off and holidays.
  • Paid training.
  • Equipment provided.
  • Career growth and advancement opportunities.
  • Supportive and inclusive work environment.
  • No weekend.
  • Training is 4 weeks (8:30 am - 5:00 pm EST) After training the working hours will be an 8-hour shift in the hours of operation.
  • Full time schedule (40 hrs. per week)

We are currently NOT hiring in the following geographies, including but not limited to:
States: AK, CA, HI, MA, IL, MT, NY, & Puerto Rico
Metro Areas: MN - Minneapolis, IL - Chicago, NY - New York City, OR - Portland, MD - Montgomery County, WA - Seatle, Washington, DC
Apply now and make an impact from day one
Pay Transparency:
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.50 per hour, which may be below your state's minimum wage. Please take this into consideration when applying.
#Remote44
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the Team
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

What Conduent employees say

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About Conduent

Sourced by ZipRecruiter

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017

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