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Temporary Inbound Call Center Jobs in Sumter, SC

EchoStar

Call Center Sales Rep - Remote

Columbia, SC

$15/hr

This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever. Must live in South Carolina Job Duties and Responsibilities What You'll Do: * Field ...

EchoStar

Call Center Sales Rep - Remote

Columbia, SC · On-site

$15/hr

Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company. * Influence customer purchasing decisions by effectively positioning our suite of ...

AMBA

Inside Sales Insurance Specialist

Columbia, SC · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Columbia, SC · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Columbia, SC · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

EchoStar

Call Center Retention Rep - Remote

Columbia, SC · On-site

$15/hr

Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company. * Influence customer purchasing decisions by effectively positioning our suite of ...

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How much do temporary inbound call center jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for temporary inbound call center in Sumter, SC is $15.44, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $16.25 per hour, depending on experience, location, and employer.

What is a temporary inbound call center?

A Temporary Inbound Call Center job involves handling incoming calls from customers for a specific period, often to address seasonal demand, special projects, or short-term needs. Employees in this role answer questions, resolve issues, and provide information or support related to a company's products or services. These positions typically require strong communication skills, the ability to multitask, and proficiency with computer systems. Temporary call center jobs can last from a few weeks to several months, depending on the employer's needs.

What are the key skills and qualifications needed to thrive as a temporary inbound call center representative?

To thrive as a Temporary Inbound Call Center Representative, you typically need strong verbal communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with call center phone systems, customer relationship management (CRM) software, and basic computer applications is usually required. Outstanding patience, problem-solving abilities, and the capacity to remain calm under pressure are valuable soft skills in this role. These skills are essential for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a professional company image.

What are some common challenges faced in a temporary inbound call center role, and how can I prepare for them?

One of the main challenges in a temporary inbound call center position is quickly adapting to new scripts, systems, and procedures, since training periods are often shorter than in permanent roles. You’ll also need to handle high call volumes while maintaining professionalism and meeting performance metrics such as average handle time and customer satisfaction. Preparing by practicing active listening, learning basic troubleshooting techniques, and familiarizing yourself with call center software can help ease the transition. Being adaptable and open to feedback will further support your success in a fast-paced, team-oriented environment.

What is the difference between Temporary Inbound Call Center vs Customer Service Representative?

AspectTemporary Inbound Call CenterCustomer Service Representative
CredentialsBasic customer service skills, sometimes training providedHigh school diploma or equivalent, customer service experience often preferred
Work EnvironmentCall centers, often temporary or seasonal setupsOffice or remote settings, permanent or long-term roles
Employer & IndustryCall centers, telecommunication, retail supportVarious industries including retail, healthcare, finance
Search & Comparison IntentTemporary, short-term customer support rolesLong-term customer service careers

Temporary Inbound Call Center roles focus on short-term customer support, often with minimal credentials and in call center environments. Customer Service Representatives typically hold more permanent positions with similar skills but may require more experience and work in diverse settings. Both roles serve customer needs but differ mainly in duration and employment type.

What are the most commonly searched types of Inbound Call Center jobs in Sumter, SC?

The most popular types of Inbound Call Center jobs in Sumter, SC are:

What cities near Sumter, SC are hiring for Temporary Inbound Call Center jobs?

Cities near Sumter, SC with the most Temporary Inbound Call Center job openings:

Temporary Inbound Call Center jobs near you

Call Center Representative - Medicaid Member Support (Bilingual English/Spanish)

Columbia, SC • On-site, Remote

Conduent, Inc.
IT Services • 10K+ employees

6.1

Company rating: 6.1 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

35th of 72 rated call and contact centers

Recommended by students

Paid breaks

Recommended by parents

Learn more about Conduent, Inc.external

$17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description


Call Center Representative - Medicaid Member Support (Bilingual English/Spanish)
Location: Remote-South Carolina (Must reside within a 60-mile radius of Columbia, SC)
Pay Rate: $17.50 per hour
Employment Type: Full time
Shift Information: 40 hours per week
Job Summary:
We're hiring a Call Center Representative-Medicaid Member Support (Bilingual English/Spanish), where you'll play a key role in delivering exceptional customer service and resolving complex customer inquiries. In this position, you will handle escalated customer issues, provide high-quality service support in a fast-paced call center environment. Your assistance will make a positive difference in the organization you support. You will be able to provide successful administration and resolve inquiries and deliver positive customer experience while meeting performance goals.
Key Responsibilities:
  • Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures.
  • Gathers information, assesses caller needs, researches, and resolves inquiries, and document calls.
  • Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status.
  • Follows documented policies and procedures including call handling and escalations.
  • Overall acts as an advocate for Medicaid members to ensure their needs are met.
  • Navigate across multiple computer screens while accessing and reviewing information from various applications.
  • Utilizes 5 systems to gather information and document up to 3 systems

Required Qualifications:
  • Must be 18 years of age or older.
  • Have a High School Diploma or an equivalent of education required.
  • Must be able to submit to a pre-employment screening.
  • Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship.
  • Customer service or call center experience preferred.
  • Must pass the Call Center - Service Skills Assessment and Internet Speed test.
  • A minimum of 1-year call center experience in telephone customer service or related experience.
  • Computer literacy and ability to use multiple programs and navigate multiple screens.
  • Comfortable working within established processes and procedures.

Preferred Qualifications:
  • Strong customer service, communication, and problem-solving skills.
  • Experience handling escalated customer concerns and complex issues.
  • Positive and energetic attitude.
  • Ability to communicate clearly and confidently.
  • Ability to multi-task and manage time effectively.
  • Proficiency in navigating multiple systems and maintaining accurate documentation.
  • Attestation to detail, grammar, and spelling accuracy.
  • One year of medical insurance or medical office experience, preferred.
  • Computer system experience with data entry and database documentation knowledge.
  • Previous call center or customer service experience.
  • Experience handling inbound customer support calls.
  • Bilingual skills in English/Spanish preferred.

What We Offer:
  • Pay Rate is $17.50 per hour (Bi-weekly pay), which may be your state's minimum wage. Please take this into consideration when applying.
  • Benefits from day one (medical, dental, vision) for eligible roles.
  • PerkSpot - Employee discount program.
  • Paid time off and holidays.
  • Paid training.
  • Equipment provided.
  • Career growth and advancement opportunities.
  • Supportive and inclusive work environment.
  • No weekend.
  • Training is 4 weeks (8:30 am - 5:00 pm EST) After training the working hours will be an 8-hour shift in the hours of operation.
  • Full time schedule (40 hrs. per week)

We are currently NOT hiring in the following geographies, including but not limited to:
States: AK, CA, HI, MA, IL, MT, NY, & Puerto Rico
Metro Areas: MN - Minneapolis, IL - Chicago, NY - New York City, OR - Portland, MD - Montgomery County, WA - Seatle, Washington, DC
Apply now and make an impact from day one
Pay Transparency:
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.50 per hour, which may be below your state's minimum wage. Please take this into consideration when applying.
#Remote44
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the Team
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
Conduent logo

About Conduent

Sourced by ZipRecruiter

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017

View All Conduent Jobs

What Conduent employees say

Pay

Benefits

Hours and flexibility

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