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Commission Inbound Call Center Jobs in Reno, NV (NOW HIRING)

Reporting directly to the Distribution Center General Manager (DCGM), this role is responsible for ... Coordinate with other departments, including inbound, inventory control, and transportation, to ...

Reporting directly to the Distribution Center General Manager (DCGM), this role is responsible for ... Coordinate with other departments, including inbound, inventory control, and transportation, to ...

Minimum 1 year of customer service, call center, support, or case management experience preferred ... Handle inbound and outbound phone calls professionally and efficiently. * Respond to customer ...

Minimum 1 year of customer service, call center, support, or case management experience preferred ... Handle inbound and outbound phone calls professionally and efficiently. * Respond to customer ...

The Self Pay Call Center remote shifts occur on a set schedule. CSR1 team members are expected to ... Answering and routing of high volume of inbound/outbound interactions through multiple channels and ...

The Self Pay Call Center remote shifts occur on a set schedule. CSR1 team members are expected to ... Answering and routing of high volume of inbound/outbound interactions through multiple channels and ...

Customer Service Representative 1

Reno, NV · On-site

$17.37 - $24.32/hr

The Self Pay Call Center remote shifts occur on a set schedule. CSR1 team members are expected to ... Answering and routing of high volume of inbound/outbound interactions through multiple channels and ...

... for inbound/outbound sales motions, contact routing, and telephony processes. * Develop and ... Contact or call center operations experience preferred. The salary range for this role is ($96,000 ...

... for inbound/outbound sales motions, contact routing, and telephony processes. * Develop and ... Contact or call center operations experience preferred. The salary range for this role is ($96,000 ...

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Commission Inbound Call Center information

See Reno, NV salary details

$12

$17

$23

How much do commission inbound call center jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for commission inbound call center in Reno, NV is $17.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $18.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Commission Inbound Call Center Representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are commission inbound call center jobs?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Reno, NV? The most popular types of Inbound Call Center jobs in Reno, NV are:
What job categories do people searching Commission Inbound Call Center jobs in Reno, NV look for? The top searched job categories for Commission Inbound Call Center jobs in Reno, NV are:
What cities near Reno, NV are hiring for Commission Inbound Call Center jobs? Cities near Reno, NV with the most Commission Inbound Call Center job openings:
Sales Representative, Inbound Remote

Sales Representative, Inbound Remote

Liberty Mutual

Reno, NV • Remote

$85K/yr

Full-time

Posted 10 days ago


Liberty Mutual rating

8.9

Company rating: 8.9 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

46th of 260 rated insurance


Job description

DescriptionApply Today - Training Classes Begin June and July 2026! Are you ready to launch a rewarding career in insurance sales? We're seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growthoriented role. 

Key Date:

  • Unlicensed Class: June 29, 2026

  • Licensed Class: July 13, 2026

Start your journey with us and build a career where your talent and passion for helping others truly make an impact. 

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.

Plus, you'll enjoy:

  • Generous earning potential
  • Paid licensing and training opportunities
  • Comprehensive benefits
  • Flexible work arrangements
  • Strong work-life balance
  • And more!

Why Liberty Mutual? 

Pay Details:

  • Starting base salary is $45K with opportunity for growth.
  • Average earnings range from $55K-$75K through a combination of base salary and generous commission.
  • Top Performing Agents in their second year and onward, can earn up to $85k+.

Our Sales Representative, Inbound Remote position is available for candidates based in the states of Washington, New Mexico, Nevada & Utah. Applicants must reside within these specified locations to be considered for this role.

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.

Job Details

As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders. 

You'd be a great fit if you are:  

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.  

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. 

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. 

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. 

Position Details:

From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

  • Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
  • Comprehensive medical benefits from Day 1.
  • No cold calls, all incoming warm leads.
  • Opportunities for rewards and recognition.
  • Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
  • All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.
Qualifications
  • 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
  • Strong, engaging interpersonal and persuasion skills needed to close sales.
  • Ability to communicate well to both prospects and customers.
  • Excellent analytical, decision-making and organizational skills.
  • Strong typing capabilities and PC proficiency.
  • Property and Casualty License required after hire.
About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. 

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits  Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.  Fair Chance Notices 

  • California 
  • Los Angeles Incorporated 
  • Los Angeles Unincorporated 
  • Philadelphia 
  • San Francisco 
Employment Type: FULL_TIME

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Liberty Mutual logo

About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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