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Commission Inbound Call Center Jobs in Phoenix, AZ

Monogram Health

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram ... inbound calls from patients and providers. * Effectively communicates and sells the value of ...

Monogram Health

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram ... inbound calls from patients and providers. * Effectively communicates and sells the value of ...

Monogram Health, Inc

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram ... inbound calls from patients and providers. * Effectively communicates and sells the value of ...

Monogram Health Inc

Call Center Representative

Tempe, AZ

$15.50 - $19.50/hr

Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram ... inbound calls from patients and providers. * Effectively communicates and sells the value of ...

Avondale Toyota

BDC (Call Center Agent)

Avondale, AZ · On-site

$18 - $22/hr

Answer inbound phone calls. * Set appointments for the service department. * Track and route guest ... Maintain a call average of 125 calls a day. (Inbound, Outbound, Texting Appts, Email Appts)

Macpie LLC

BDC (Call Center Agent)

Avondale, AZ

$18 - $22/hr

Answer inbound phone calls. * Set appointments for the service department. * Track and route guest ... Maintain a call average of 125 calls a day. (Inbound, Outbound, Texting Appts, Email Appts)

RemX

Remote Healthcare Call Center Rep $16/hr

Phoenix, AZ · On-site +1

$16/hr

Call Center Representative Pay: $16/hr. Weekly Pay plus Benefits Schedule: Be available to work a ... Receive inbound calls, may require outbound calls depending on department. * Update patient data ...

MDS Communications

Call Center Associate

Mesa, AZ

$16.15 - $17.65/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Call Center Agent

Mesa, AZ

$16.15 - $17.65/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

RemX

$16/Hr. Remote Call Center Rep.

Phoenix, AZ · On-site +1

$16/hr

Receive inbound or make outbound calls while providing quality service and listening. * Utilize call center software to complete account research and update notes. * Place calls to insurance ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Phoenix, AZ

Commission Inbound Call Center information

See Phoenix, AZ salary details

$12

$17

$22

How much do commission inbound call center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for commission inbound call center in Phoenix, AZ is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $18.12 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Phoenix, AZ?

The most popular types of Inbound Call Center jobs in Phoenix, AZ are:

What are popular job titles related to Commission Inbound Call Center jobs in Phoenix, AZ?

For Commission Inbound Call Center jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Phoenix, AZ look for?

The top searched job categories for Commission Inbound Call Center jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Commission Inbound Call Center jobs?

Cities near Phoenix, AZ with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you

Call Center Representative

Monogram Health

Tempe, AZ • On-site

$15.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Position: Onsite Call Center Representative
The Onsite Call Center Representative is the first Monogram Health voice the patient meets. The Onsite Call Center Representative is responsible for reaching out to patients over the phone to begin the process of educating them about existing benefits of their healthcare plan and encouraging and facilitating their enrollment into our program.
The Patient Care Center is open and staffed seven (7) days per week between the core business hours of:
  • 8:00am to 7:00pm (CST) Monday through Friday
  • 7:00 am - 6:00 pm (CST) Saturday and Sunday

The selected individual will be required to work on-site and may be required to work weekends and holidays. All Patient Care Center staff are expected to demonstrate adaptability, empowerment, collaboration, ownership, compassion, and integrity.
Roles and Responsibilities
  • Conducts a high volume of outbound calls, hot or cold leads, to prospective patients and receives inbound calls from patients and providers.
  • Effectively communicates and sells the value of Monogram Health based on the needs of our patients to increase enrollment.
  • Conducts outreach to existing patients to schedule annual exams or re-engage as necessary based on missed or needed visits; is able to reinforce the value of our services and overcome objections
  • Adheres to procedures, workflows, and scripts to ensure confirmation of HIPPA and Health Plan eligibility and accurate and applicable communications and information about Monogram Health services.
  • Protects the health care privacy of patients by strictly following HIPAA regulations.
  • Notates and enters data as needed into Salesforce, as required to support all activities of the call.
  • Fields call with a positive attitude, building rapport and trust with patients.
  • Supports Monogram Health as necessary with any tasks required to deliver excellent personalized care and performs all other job-related duties as assigned.
  • Proficiency in using various software, electronic health record platform(s), and multiple screens.

Essential Job Functions:
  • Visual acuity - 100% to read scripts, company literature such as workflow guides and resources, electronic files, patient demographics.
  • Hearing - 100%- ability to hear and respond to phone calls, converse with patients, colleagues, and others.
  • Manual dexterity for repetitive motion 100% - essential for keyboarding, data entry, patient call documentation and dispositioning, and as necessary computer dialing.
  • Sitting - 100%
  • Standing - 5%
  • Walking - 2%
  • On-site position - 100%

Position Requirements
  • High School Diploma or GED required.
  • Must be 18 years of age or older.
  • English language proficiency required; bilingual (Spanish/English) preferred.
  • Proven ability to learn and retain information in an exceptionally fast-paced environment.
  • Proven ability to balance multiple competing priorities while meeting or exceeding deadlines.
  • Must possess an innate ability to overcome objections.
  • Must be dependable, with a strong dedicated work ethic, attention to detail and accuracy.
  • Thrive in a very fast paced start up environment while embracing change with a "can do" attitude.
  • Demonstrated verbal, listening, and written communication skills are required.
  • Demonstrated experience in sales, telemarketing, in the health care industry and heavy outbound appointment setting is a significant and strongly preferred. Knowledge of medical terminology
  • Previous home health and care management experience preferred.

Benefits
  • Opportunity to work in a dynamic, fast-paced, and innovative value-based provider organization that is transforming the delivery of kidney care.
  • Comprehensive medical, dental, vision and life insurance
  • Flexible paid leave and vacation policy
  • 401(k) plan with matching contributions

About Monogram Health
Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person's health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.
Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient's healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home.
Monogram Health's personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.
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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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