ZipRecruiter

Log In

1

Commission Inbound Call Center Jobs in Gilbert, AZ

Collabera

Fraud Analyst (Call Center)

Phoenix, AZ

$18 - $22/hr

The incumbent will complete inbound and outbound calls and take appropriate action based on ... Fraud and Call Center Exp * Tier II: Fraud and no Call Center or Call Center and no Fraud * Tier ...

Alphabe Insight

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Alphabe Insight Inc

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Horizon Point Marketing

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Alphabe Insight Inc

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Limitless East Marketing

Call Center Agent

Phoenix, AZ

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Cardinale Auto Group

Call Center Representative

Mesa, AZ · On-site

$14 - $17.50/hr

In this role, you'll connect with warm leads through inbound and outbound calls, build strong ... Previous sales or call center experience is a plus, but not required * Valid driver's license What ...

next page

Showing results 1-20

All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Gilbert, AZ

Commission Inbound Call Center information

See Gilbert, AZ salary details

$12

$17

$23

How much do commission inbound call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for commission inbound call center in Gilbert, AZ is $17.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $18.22 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are popular job titles related to Commission Inbound Call Center jobs in Gilbert, AZ? For Commission Inbound Call Center jobs in Gilbert, AZ, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Gilbert, AZ look for? The top searched job categories for Commission Inbound Call Center jobs in Gilbert, AZ are:
What cities near Gilbert, AZ are hiring for Commission Inbound Call Center jobs? Cities near Gilbert, AZ with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Gilbert, AZ as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,936 per year, or $17.3 per hour.

Inbound- Call Center

Semper Fi Heating and Cooling LLC

Mesa, AZ

Full-time

Medical, PTO

Re-posted yesterday

Job description

Are you ready to be the calm in the storm, the trusted voice that turns challenges into solutions, and the professional who ensures every customer interaction leaves a lasting impression? Join our HVAC team as an Inbound Customer Experience Specialist, where your communication skills, empathy, and problem-solving abilities will shine. This isn’t just a job; it’s your chance to become the heart of our company’s operations while making a tangible difference in people’s lives.

The Role

Every day, customers reach out to us, each with a unique story. Whether they’re frustrated with a broken HVAC system, upset about a delay, or simply grateful for the comfort we’ve provided, you’ll be the first point of contact. Your mission? To transform every call into an opportunity to deliver exceptional service, build trust, and create loyal customers.

Key Responsibilities

  • Handle incoming calls from customers with professionalism, empathy, and efficiency.
  • Calmly de-escalate tense or emotionally charged situations, offering thoughtful solutions.
  • Actively listen to and address customer needs, whether they’re upset, confused, or delighted.
  • Coordinate service appointments, provide updates, and troubleshoot basic HVAC-related issues.
  • Document customer interactions and ensure accurate records for seamless follow-up.
  • Represent the company’s values of reliability, integrity, and excellence in every interaction.

What Makes This Role Exceptional

  • Be a Hero: HVAC systems are vital to comfort and safety. Your expertise and responsiveness can truly make a difference, often turning a customer’s day around.
  • Master the Art of Communication: You’ll develop advanced interpersonal skills as you navigate complex situations and connect with people from all walks of life.
  • Enjoy Job Security: The HVAC industry is essential, and your role as the face of our company ensures you’ll always be in demand.
  • Grow With Us: With extensive training and development opportunities, this role is your first step toward a fulfilling career in a growing industry

What’s In It For You?

  • Comprehensive benefits package, including health insurance, paid time off, and more.
  • A supportive team environment where your voice matters.
  • The satisfaction of knowing you’ve helped someone with every call you take.
  • Continuous training to build your technical knowledge and customer service expertise.

What It Takes to Succeed

  • Thrive under pressure and maintain composure in difficult conversations.
  • Are natural problem-solvers who think on their feet.
  • Have excellent communication skills, both verbal and written.
  • Are empathetic, patient, and genuinely care about helping others.
  • Can juggle multiple tasks while maintaining attention to detail.
  • Are eager to learn and adapt in a fast-paced environment.

Why HVAC? The HVAC industry is the lifeblood of modern living, providing comfort and safety to homes and businesses everywhere. As an Inbound Customer Experience Specialist, you’ll play a crucial role in ensuring our customers stay cool in the summer, warm in the winter, and satisfied all year round.

Are You Ready to Make an Impact? If you’re someone who can turn frustration into gratitude, stress into relief, and problems into solutions, we want you on our team. Apply today and take the first step in a career that’s as rewarding as it is challenging. Together, we’ll redefine what exceptional customer service means in the HVAC industry.

Apply