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Commission Inbound Call Center Jobs in Madison, WI

Call Center Manager/Leader

Madison, WI ยท On-site

$30K - $100K/yr

Call Center Team Lead - Inside Sales & Appointment SettingLead From the Front. Build a Team. Drive ... Make inbound and outbound calls to homeowners * Convert qualified leads into scheduled appointments

Call Center Manager/Leader

Madison, WI ยท On-site

$30K - $100K/yr

Call Center Team Lead - Inside Sales & Appointment Setting Lead From the Front. Build a Team. Drive ... Make inbound and outbound calls to homeowners * Convert qualified leads into scheduled appointments

Review and approve bonus/commission numbers for reps Requirements What You Bring ... Experience in automotive BDC, appointment setting, or call center management * Strong communication ...

BDC Manager

Madison, WI ยท On-site

Review and approve bonus/commission numbers for reps Requirements ... What You Bring: * Experience in automotive BDC, appointment setting, or call center management

BDC Manager

Madison, WI ยท On-site

$4.0K/mo

Review and approve bonus/commission numbers for reps Requirements What You Bring ... Experience in automotive BDC, appointment setting, or call center management * Strong communication ...

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Commission Inbound Call Center information

See Madison, WI salary details

$12

$17

$23

How much do commission inbound call center jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for commission inbound call center in Madison, WI is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $18.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Commission Inbound Call Center Representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is the highest paying call center job?

In a call center, roles such as senior customer service managers, team leads, or specialized sales positions tend to have higher salaries. Positions that require advanced skills, certifications, or experience in sales or technical support generally offer higher pay compared to entry-level roles.

What are commission inbound call center jobs?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What jobs pay 4000 a week without a degree?

A commission inbound call center representative can potentially earn $4,000 or more weekly through commission-based pay, especially with high sales volume or performance bonuses. Success in such roles often depends on strong communication skills, product knowledge, and the ability to handle high call volumes, with some positions offering flexible schedules and remote work options.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

Is a $100 commission job worth it?

A commission inbound call center job can be worth it if the commission rate and sales volume lead to competitive earnings, but total income varies based on performance and product demand. Such roles often require strong communication skills and persistence, and income may fluctuate month to month. Evaluating the commission structure and your ability to meet sales targets is essential to determine if the job is financially worthwhile.

How can I make $2000 a week working from home?

A Commission Inbound Call Center representative can potentially earn $2000 a week by handling high call volumes, upselling products, and working during peak hours. Success depends on commission rates, sales skills, and the number of qualified calls handled, often requiring strong communication skills and product knowledge.
What cities near Madison, WI are hiring for Commission Inbound Call Center jobs? Cities near Madison, WI with the most Commission Inbound Call Center job openings:
Infographic showing various Commission Inbound Call Center job openings in Madison, WI as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 73% Full Time, 20% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,326 per year, or $17.5 per hour.
Call Center Manager

Call Center Manager

CARDINAL HEATING & AIR CONDITIONING LP

Sun Prairie, WI โ€ข On-site

$70K - $75K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 27 days ago


Job description

Every great customer experience starts with a great team. As our Call Center Manager, you'll lead and support the frontline professionals who serve as the voice of our company. You'll play a key role in developing talent, improving processes, and ensuring every customer receives the exceptional service they deserve.

If you're passionate about leadership, customer satisfaction, and continuous improvement, this opportunity is for you.


BENEFITS

  • Medical Insurance:
    • Health: 50% of the premium is covered by Cardinal
    • Dental: 50% of the premium is covered by Cardinal
    • Life insurance: $10,000 is covered by Cardinal
  • 401K with a 4% Company Match
  • Uniform allowance
  • Paid Continuing Education
  • PTO + Paid Holidays
  • Birthday PTO
  • Weekly pay
  • New technology, including iPad & access to integrated software


RESPONSIBILITIES

  • Interview, hire, and onboard call center team as required to meet company standards and expectations

  • Ensures appropriate staffing needs for the call center to match the business demands and service expectations, including defined leadership support across all shifts

  • Generate an inbound and outbound call schedule to meet required call counts

  • Conduct training to boost booked calls and ensure quick, accurate dispatch of incoming calls

  • Develop and update call scripts and customer strategies to improve performance and customer satisfaction

  • Track and report employeesโ€™ daily performance and productivity

  • Assume the responsibility of โ€œfilling the boardโ€ and ignite excitement in the team to โ€œget the board fullโ€

  • Handle escalated customer calls; answer questions and recommend services to address customer needs and complaints

  • Lead the evaluation and implementation of AI-enabled tools and digital solutions to improve call handling efficiency, forecasting accuracy, and customer experience

  • Conduct biweekly 1:1 with each direct report

  • Review and approve timecards

  • Conducts performance reviews, disciplinary actions, and professional improvement plans

  • Perform other duties as assigned


OUR CORE VALUES

  • Teamwork: Support the growth & development of team members to achieve personal & professional success
  • Forward Thinking: Continuously educating ourselves to exceed the industry standard
  • Customer First: Going the extra mile to exceed expectations
  • Do What's Right: Uphold the highest standards of honesty & integrity
  • Committed to Excellence: Focused on results & value high performance


EQUAL OPPORTUNITY EMPLOYMENT STATEMENT

Cardinal is an Equal Opportunity Employer (EOE) and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, protected veteran status, or any other personal characteristic protected by Federal, State, or Local Laws.


Monday-Friday 6:30am-4:00pm