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Commission Inbound Call Center Jobs in Kitchener, ON

The RPM Groups

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Call Center Sales Representative

Cambridge, ON · On-site

Call Center Sales Representatives Seeking a motivated and results-driven Call Center Sales ... This is a COMMISSION ONLY POSTION * Training in products and services. * Job shadowing to set you ...

401 Auto

Customer Service Representative

Cambridge, ON · On-site

CA$45K/yr

Outbound and/or Inbound call center experience is preferred * Track record of accomplishing targets * Strong phone and verbal communication skills along with active listening * Customer focus and ...

401 Auto

Customer Service Representative

Cambridge, ON · On-site

CA$45K/yr

Outbound and/or Inbound call center experience is preferred * Track record of accomplishing targets * Strong phone and verbal communication skills along with active listening * Customer focus and ...

401 Auto

Business Development Representative

Cambridge, ON · On-site

CA$17.60/hr

Outbound and/or Inbound call center experience is preferred * Track record of accomplishing targets * Strong phone and verbal communication skills along with active listening * Customer focus and ...

New

Driven Brands, Inc.

Customer Support Rep

Hamilton, ON · On-site

CA$19.35/hr

... looking for an Inbound customer service representative to join our growing team! The ideal ... Minimum 2 years of call centre experience * Bilingualism English/Spanish and/or French is an asset ...

Cogeco

Specialist, Retention

Hamilton, ON · Remote

The Specialist handles inbound and outbound inquiries regarding customers requesting to downgrade ... Minimum 1-2 years of previous experience in a call center environment preferred. * Proven customer ...

Cogeco

Specialist, Retention

Burlington, ON · Remote

The Specialist handles inbound and outbound inquiries regarding customers requesting to downgrade ... Minimum 1-2 years of previous experience in a call center environment preferred. * Proven customer ...

Cogeco

Specialist, Retention

Burlington, ON · Remote

The Specialist handles inbound and outbound inquiries regarding customers requesting to downgrade ... Minimum 1-2 years of previous experience in a call center environment preferred. * Proven customer ...

Cogeco

Specialist, Retention

Hamilton, ON · Remote

The Specialist handles inbound and outbound inquiries regarding customers requesting to downgrade ... Minimum 1-2 years of previous experience in a call center environment preferred. * Proven customer ...

Aspire Lifestyles

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Remote Customer Service Representative

Kitchener, ON · Remote

CA$20 - CA$22/hr

In this role, you will respond to inbound requests through phone, email, and chat, delivering ... Call center or high-volume service experience preferred · Hospitality, travel, tourism, airline ...

ABL Careers

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Outside Sales Representative

Hamilton, ON · On-site

CA$50K/yr (+ commission)

Immediate Vacancy  Earn a competitive base salary of $50K plus uncapped commission potential  ... call centre, and bilingual staff for office and industrial environments. Our main focus is on ...

New

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Kitchener, ON

Commission Inbound Call Center information

See Kitchener, ON salary details

$8

$18

$43

How much do commission inbound call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for commission inbound call center in Kitchener, ON is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $12.34 and $19.06 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Kitchener, ON?

The most popular types of Inbound Call Center jobs in Kitchener, ON are:

What are popular job titles related to Commission Inbound Call Center jobs in Kitchener, ON?

For Commission Inbound Call Center jobs in Kitchener, ON, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Kitchener, ON look for?

The top searched job categories for Commission Inbound Call Center jobs in Kitchener, ON are:

What cities near Kitchener, ON are hiring for Commission Inbound Call Center jobs?

Cities near Kitchener, ON with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Kitchener, ON as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $39,386 per year, or $18.9 per hour.

Call Center Sales Representative

The RPM Groups

Cambridge, ON • On-site

Full-time

Re-posted 29 days ago

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Job description

Call Center Sales Representatives


Seeking a motivated and results-driven Call Center Sales Representative to join a dynamic Inside Commercial Sales Team. In this role, you will be responsible for engaging with potential clients through various communication channels to promote solutions.


This is an inside office sales position. The products that will be marketing and sold to commercial clients are Energy Conservation products, Commodity Hedging, Power Factor Correction and Smart LED Lighting


OVERVIEW

• Make outbound calls in a call centre environment to potential customers

• Managing and growing our client base.

• Book appointments with commercial clients to meet with a senior sales consultant.

• Follow up with clients on booked appointments and follow throughs

• Respond to inquiries and engage with customers via phone, email

• Identify customer needs and present relevant solutions

• Support the senior sales team with lead management and follow-ups

• Maintain accurate records in our CRM system

• This is a Monday to Friday position


RESPONSIBILITIES

• Manage and grow a portfolio of key accounts to achieve sales targets.

• Develop and maintain strong, long-term client relationships.

• Identify opportunities for upselling and cross-selling products or services.

• Collaborate with internal teams to ensure client satisfaction and successful project delivery.

• Conduct regular account reviews to identify client needs and potential challenges.

• Prepare and deliver compelling sales presentations and proposals.

• Track sales metrics and maintain accurate records in the CRM system.

• Stay up to date with industry trends and competitors.

• Comfortable working with technology and CRM tools (training provided)

• Ability to handle rejection and stay positive


QUALIFICATIONS:

  • Ambitious self-starter with an entrepreneurial mindset.
  • Good in time management, evaluating priorities, and accomplishing goals.
  • Self-motivated.
  • Demonstrated ability to be a team player.
  • Sales, Customer Service, experience is an asset but not needed.

WHAT YOU CAN EXPECT FROM US:

  • Weekly upfront commissions and residuals
  • This is a COMMISSION ONLY POSTION
  • Training in products and services.
  • Job shadowing to set you up for success.
  • Ongoing coaching, learning, and development opportunities.
  • Internal career growth.


Apply today to be selected for an interview