Hybrid Call Center Agent
$17.60/hr
As a Call Center Agent, you'll handle inbound and outbound calls, assist customers with inquiries, and provide tailored solutions. This role is perfect for someone who enjoys connecting with people ...
$17.60/hr
As a Call Center Agent, you'll handle inbound and outbound calls, assist customers with inquiries, and provide tailored solutions. This role is perfect for someone who enjoys connecting with people ...
$17.60/hr
As a Call Center Agent, you'll handle inbound and outbound calls, assist customers with inquiries, and provide tailored solutions. This role is perfect for someone who enjoys connecting with people ...
We are looking for Bilingual Call Center Agents to join our team and provide outstanding customer ... Handling inbound and outbound calls, emails and chat inquiries in both languages * Document ...
We are looking for Bilingual Call Center Agents to join our team and provide outstanding customer ... Handling inbound and outbound calls, emails and chat inquiries in both languages * Document ...
Be Seen First
London, ON · Remote
CA$20 - CA$22/hr
In this role, you will respond to inbound requests through phone, email, and chat, providing ... · Call center or high-volume service experience preferred · Hospitality, travel, or loyalty ...
Quick apply
Be Seen First
London, ON · Remote
CA$20 - CA$22/hr
In this role, you will respond to inbound requests through phone, email, and chat, providing ... · Call center or high-volume service experience preferred · Hospitality, travel, or loyalty ...
Stratford, ON · Hybrid
CA$50K - CA$55K/yr
Work from our office engaging with inbound opportunities * Proactively reach out to prospects ... Prospecting using call lists, warm leads, and referrals * Generating new business through your own ...
Quick apply
Stratford, ON · Hybrid
CA$50K - CA$55K/yr
Work from our office engaging with inbound opportunities * Proactively reach out to prospects ... Prospecting using call lists, warm leads, and referrals * Generating new business through your own ...
Strong understanding of operational processes within Insurance, Wealth, Claims, Call Centre, or ... bonus, commission etc). If you are selected to move forward in our recruitment process, your ...
Strong understanding of operational processes within Insurance, Wealth, Claims, Call Centre, or ... bonus, commission etc). If you are selected to move forward in our recruitment process, your ...
Support inbound customer inquiries by phone and email related to eCommerce experiences across ... centre environment, handlingapproximately 60-70 calls per day with an average call duration of five ...
Support inbound customer inquiries by phone and email related to eCommerce experiences across ... centre environment, handlingapproximately 60-70 calls per day with an average call duration of five ...
$7.88 - $10.79
17% of jobs
$11.43 is the 25th percentile. Wages below this are outliers.
$10.79 - $13.69
37% of jobs
$16.37 is the 75th percentile. Wages above this are outliers.
$13.69 - $16.60
23% of jobs
$16.60 - $19.50
6% of jobs
$19.50 - $22.41
3% of jobs
$22.41 - $25.31
1% of jobs
$25.31 - $28.22
1% of jobs
$28.22 - $31.12
0% of jobs
$31.12 - $34.03
1% of jobs
$34.03 - $36.93
5% of jobs
$36.93 - $39.84
5% of jobs
$7
$17
$39
| Aspect | Commission Inbound Call Center | Customer Service Representative |
|---|---|---|
| Primary Focus | Handling inbound sales calls and earning commissions | Providing support and assistance to customers |
| Compensation | Base pay plus commissions based on sales | Typically hourly wage or salary, with some bonuses |
| Work Environment | Call center setting, sales-driven | Office or remote, service-oriented |
| Required Skills | Sales techniques, communication, persuasion | Communication, problem-solving, patience |
While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.
$17.60/hr
Full-time
Re-posted 25 days ago
Join a Team That's Passionate About Making Lives Better!
At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!
What You'll Do:
Serve as the primary point of contact for customer inquiries, requests, and concerns via phone, email, and chat.
Listen attentively to customer needs and provide accurate and timely information, solutions, and assistance.
Resolve customer complaints and escalate complex issues to the appropriate department or supervisor as needed.
Maintain a positive and professional demeanor in all customer interactions, striving to exceed customer expectations.
Update customer accounts and records with relevant information and notes.
Collaborate with other team members and departments to ensure seamless customer experiences.
This job posting is for an existing vacancy.
Why Join Us?
Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
Comprehensive Training: We offer extensive paid training to ensure you're equipped for success.
Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.
Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections.
State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
Rewarding Work: Help businesses grow while making a real difference in people's lives!
Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!
Twitter & Instagram: bgocareers
Facebook: Bill Gosling Outsourcing
LinkedIn: Bill Gosling Outsourcing
Website - https://www.billgosling.com/careers
By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's Privacy Policy here- https://www.billgosling.com/privacy-policy and consent to the collection, use, and storage of personal information in accordance with the policy.
At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here.If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know.
Bill Gosling Outsourcing - Where your career thrives!
AI Use Notice: Bill Gosling Outsourcing utilizes Artificial Intelligence (AI) technologies as part of our hiring and candidate evaluation process. These tools assist our team in reviewing applications and identifying qualifications relevant to the role.