Commission Inbound Call Center Jobs in Austin, TX

We are currently seeking a Bilingual Call Center Customer Service Representative to join our team!

Hourly pay for this position is $21 per hour with annual bonus potential of up to $2,500.

Why Work for Us?

We are a people-oriented business that is committed to providing superior levels of customer service. While our success and growth are dependent on many factors, first and most important are the skills, intelligence, creativity and dedication of our employees. We have a comprehensive training program to ensure your success on the team. The customer service representative is tasked with creating an exceptional customer service experience handling a high volume of inbound customer service calls and internal transfers. Allow this position to be your steppingstone to a life-long career in the automotive industry.

Responsibilities:

Enjoy working in a fast-paced customer-oriented environment

Greet and interact with customers on the phone in a friendly and professional manner

Qualifications:

Detail oriented and excels in a fast-paced, results driven environment

Professional and friendly phone skills

Ability to multi-task

Self-motivated enthusiastic presence in a team environment

Professional appearance and work ethic

We Offer:

• Competitive Compensation
• Medical, Dental and Vision
• 401(k) with company match
• Superior Training
• Career Development Programs
• Organizational Stability
• National growth opportunities
• Vacation/Sick & Holiday Benefits

Penske Automotive Group, headquartered in Bloomfield Hills, Michigan, is the world's second largest automotive dealership group. PAG operates 327 retail automotive franchises, representing 42 different brands, and 26 collision repair centers.

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Competencies:

• Excellent customer service skills
• Proficient with Microsoft Office suite (Word, Excel, PowerPoint, etc.).
• Keyboard skills of 50 plus wpm
• Ability to apply common sense understanding to carry out detailed written or oral instructions
• Ability to interact well with a diverse group of people

Physical Demands /Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds. This position requires a good deal of walking or standing, or this position could involve sitting most of the time with some pushing and pulling of arm or leg controls. This position requires the ability to climb, push, pull, stoop, kneel, reach, and grasp. This position involves repetitive motion. This position requires the ability to talk and hear. This position is primarily located in an office environment, with heating and air conditioning.

Position Type/Expected Hours of Work:

Standard business hours with the ability to work nights, weekends, and holidays as required for this position

Required Education and Experience:

High School Diploma or equivalent; and six months to one year of related experience and/or training; or equivalent combination of education and experience

Preferred Education and Experience:

High School Diploma or equivalent; and one to two years of related experience and/or training in a customer service or receptionist or similar position. One year prior experience in a dealership; or equivalent combination of education and experience