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Commission Inbound Call Center Jobs in Atlanta, GA

Serco

Call Center Rep - Temporary

Atlanta, GA · On-site

$15.50 - $19.25/hr

As a Call Center Representative, you can expect to ... Receive inbound participant phone calls and provide appropriate customer service support in ...

RemX

Bank Call Center Support

Alpharetta, GA · On-site

$20/hr

RemX is seeking a Customer Support Specialist to handle high-volume inbound and outbound calls ... Call Center Customer Support Specialist * Location: Alpharetta, GA 30022 (Onsite must live within ...

RemX

Call Center Retention & Sales Rep

Atlanta, GA · On-site

$17/hr

Handle inbound customer calls regarding service concerns, account changes, and disconnect requests ... call center experience, Comfortable working with sales and retention, Work a flexible schedule ...

Collabera

Fraud Analyst (CSR)

Kennesaw, GA

$16 - $20/hr

Ability to work in a fast paced call center environment, balancing the need to support the inbound call center while meeting production and quality goals such as Average Handle Time, Availability ...

AnswerMTI

Customer Experience Agent

Atlanta, GA · On-site

$16/hr

We are an inbound call center only; we do not perform any outbound or sales calls.What are we looking for from our applicants? Part Time - various shifts available Must be available to work a weekend ...

Collabera

Fraud Analyst (CSR)

Kennesaw, GA

$16 - $20/hr

Ability to work in a fast paced call center environment, balancing the need to support the inbound call center while meeting production and quality goals such as Average Handle Time, Availability ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Atlanta, GA

Commission Inbound Call Center information

See Atlanta, GA salary details

$12

$16

$22

How much do commission inbound call center jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for commission inbound call center in Atlanta, GA is $16.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $17.55 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Atlanta, GA? The most popular types of Inbound Call Center jobs in Atlanta, GA are:
What are popular job titles related to Commission Inbound Call Center jobs in Atlanta, GA? For Commission Inbound Call Center jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Atlanta, GA look for? The top searched job categories for Commission Inbound Call Center jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Commission Inbound Call Center jobs? Cities near Atlanta, GA with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Atlanta, GA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,668 per year, or $16.7 per hour.

Customer Service Call Center Representative - Spanish Speaking

Rx Valet, LLC

Lawrenceville, GA • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Position Overview
Rx Valet is seeking a professional and service-driven Customer Service Representative (CSR) to join our call center team in Lawrenceville, GA. In this role, you will serve as the primary point of contact for members, healthcare providers, and partners, delivering accurate information and timely support related to prescription services, billing inquiries, and account updates.

The ideal candidate is detail-oriented, empathetic, and thrives in a fast-paced call center environment where delivering excellent service is the top priority.

Key Responsibilities

  • Answer high-volume inbound calls from patients, providers, and partners in a professional and courteous manner
  • Provide accurate information regarding Rx Valet services, prescription assistance programs, and billing inquiries
  • Document all customer interactions and actions in the company CRM system in real time
  • Make outbound calls to follow up on pending prescriptions, billing verification, and account updates
  • Verify and update member account information to ensure data accuracy
  • Escalate complex issues appropriately by collecting all relevant information and routing to supervisors or specialized teams
  • Maintain up-to-date knowledge of Rx Valet programs, policies, and procedures
  • Adhere to HIPAA privacy standards and maintain strict confidentiality of patient information
  • Meet or exceed established call center service metrics, including call quality, handling time, and accuracy

Company Description

Rx Valet is a rapidly growing healthcare company focused on helping employers and members reduce prescription drug costs while improving access, service, and overall member experience. Our culture values collaboration, accountability, innovation, and continuous improvement.

We are building a team of individuals who want to make an impact and grow with us.