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Commission Inbound Call Center Jobs in Macon, GA

Call Center Agent

Macon, GA · On-site

$14.50 - $19/hr

As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.

BDC Customer Care Specialist

Macon, GA · On-site

$14.75 - $19.25/hr

Receive inbound calls on service calls with a goal to establish a firm appointment date and time ... Partner with BDC leadership on activities in the dealership / outside the call center. Communicate ...

Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...

BDC Customer Care Specialist

Macon, GA · On-site

$70K - $70K/yr

Receive inbound calls on service calls with a goal to establish a firm appointment date and time ... Partner with BDC leadership on activities in the dealership / outside the call center. Communicate ...

BDC Customer Care Specialist

Macon, GA · On-site

$79K - $79K/yr

Receive inbound calls on service calls with a goal to establish a firm appointment date and time ... Partner with BDC leadership on activities in the dealership / outside the call center. Communicate ...

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Commission Inbound Call Center information

See Macon, GA salary details

$12

$16

$22

How much do commission inbound call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for commission inbound call center in Macon, GA is $16.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $17.50 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Macon, GA? The most popular types of Inbound Call Center jobs in Macon, GA are:
What are popular job titles related to Commission Inbound Call Center jobs in Macon, GA? For Commission Inbound Call Center jobs in Macon, GA, the most frequently searched job titles are:
What cities near Macon, GA are hiring for Commission Inbound Call Center jobs? Cities near Macon, GA with the most Commission Inbound Call Center job openings:
Infographic showing various Commission Inbound Call Center job openings in Macon, GA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,575 per year, or $16.6 per hour.

$14.50 - $19/hr

Other

Re-posted 9 days ago


Job description

About the job Call Center Agent
Company Overview:
Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes, helping them achieve their goals and objectives. Our team is dedicated to connecting employers with the best candidates, and we are committed to providing exceptional service to both our clients and candidates.
Job Overview:
We are currently seeking highly motivated and customer-focused Call Center Agents to join our growing team. As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.
Key Responsibilities:
- Answering a high volume of incoming calls and responding to customer inquiries in a timely and professional manner
- Making outbound calls to follow up on customer inquiries, resolve issues, and provide updates
- Providing exceptional customer service by actively listening to customers, understanding their needs, and addressing any concerns or complaints
- Maintaining accurate and detailed records of all customer interactions and transactions
- Collaborating with team members and other departments to ensure customer satisfaction and resolution of issues
- Following company policies and procedures to ensure compliance and maintain customer confidentiality
- Meeting and exceeding performance targets and goals set by the company
- Continuously developing and improving product knowledge to better assist customers
Qualifications:
- High school diploma or equivalent
- Previous experience in a call center or customer service role preferred
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to multitask and work in a fast-paced environment
- Proficient in computer skills and experience using CRM software
- Flexibility to work various shifts, including evenings and weekends
- Must be legally authorized to work in the United States
Perks:
- 1099 Contractor
- Make your own schedule
- Paid Training
To get started quickly, click the link below to learn more about our company.
Company Overview - Confident Callers