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Commission Inbound Call Center Jobs in Athens, AL

Transfer Agent

Huntsville, AL ยท On-site +1

$25/hr

Earn commission for every billable transfer ( customer on call 3+ mins ). What We're Looking For * Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Earn commission for every billable transfer ( customer on call 3+ mins ). What We're Looking For * Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Showing results 21-40

Commission Inbound Call Center information

See Athens, AL salary details

$12

$16

$22

How much do commission inbound call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for commission inbound call center in Athens, AL is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $17.64 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Athens, AL? The most popular types of Inbound Call Center jobs in Athens, AL are:
What cities near Athens, AL are hiring for Commission Inbound Call Center jobs? Cities near Athens, AL with the most Commission Inbound Call Center job openings:
Infographic showing various Commission Inbound Call Center job openings in Athens, AL as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,793 per year, or $16.7 per hour.

KBB VEHICLE AQUISITIONS

Shottenkirk Honda Decatur

Decatur, AL โ€ข On-site

$100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago


Job description

Automotive Sales Associate/Product Specialist
Shottenkirk Honda Decatur
Shottenkirk Automotive Group is family-owned and has been in business for over 60 years. We currently operate 27 Automotive Dealerships in 6 states and employ over 2,500 people. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.
As part of our continued growth, we are expanding our vehicle acquisition team to support the Kelley Blue Book Instant Cash Offer program. As a Kelley Blue Book Instant Cash Offer Buyer, you will be responsible for acquiring vehicles directly from customers through inbound leads and appointments. This is a fast-paced, customer-facing role focused on evaluating, negotiating, and purchasing vehicles for dealership inventory.
Compensation
  • Expected Annual Earnings: Over $100,000
  • Base pay plus performance-based bonuses
  • Opportunities for growth into sales and management roles

Responsibilities
  • Respond to and manage incoming Kelley Blue Book Instant Cash Offer leads
  • Contact customers to schedule in-store or remote vehicle appraisals
  • Evaluate vehicles and present purchase offers based on market data
  • Negotiate and close vehicle purchases with customers
  • Provide a seamless and professional customer experience
  • Work closely with management to meet acquisition goals

Qualifications
  • Sales or customer-facing experience required
  • Automotive experience required
  • Strong communication and negotiation skills
  • Self-motivated with a goal-oriented mindset
  • Comfortable working in a fast-paced environment
  • Basic computer and CRM skills
  • Valid driver's license

Preferred Backgrounds
  • Used Car Manager / General Sales Manager / General Manager experience highly preferred
  • Automotive Sales or BDC
  • Retail Sales
  • Call Center or Customer Service
  • Hospitality or high-volume customer interaction roles

Why Join Shottenkirk Honda of Decatur
  • High volume of inbound leads through Kelley Blue Book
  • Clear career path into automotive sales or management
  • Paid training and ongoing development
  • Supportive, team-oriented environment

Benefits
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (PTO)
  • Employee discounts

Equal Employment Opportunity Statement
Shottenkirk Automotive Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.