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Commission Inbound Call Center Jobs in Andover, MA

Elevare Branding

Call Center Representative

Boston, MA · On-site

Elevare Branding is seeking a Call Center Representative to join our team in Boston, MA. In this ... Responsibilities * Handle inbound and outbound customer communications in a professional and ...

Alphabe Insight Inc

Call Center Representative

Boston, MA · On-site

$35K - $39K/yr

Elevare Branding is seeking a Call Center Representative to join our team in Boston, MA. In this ... Responsibilities * Handle inbound and outbound customer communications in a professional and ...

Alphabe Insight Inc

Call Center Representative

Boston, MA · On-site

$35K - $39K/yr

Elevare Branding is seeking a Call Center Representative to join our team in Boston, MA. In this ... Responsibilities * Handle inbound and outbound customer communications in a professional and ...

TEKsystems

Hospital Answering Service Operator

Boston, MA · On-site

$22 - $25/hr

Skills Customer service, Call center, Data entry, Inbound call, Customer support, Health care, Customer service call center, Insurance Top Skills Details Customer service,Call center,Data entry ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Andover, MA

Commission Inbound Call Center information

See Andover, MA salary details

$12

$17

$23

How much do commission inbound call center jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for commission inbound call center in Andover, MA is $17.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $18.51 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Andover, MA?

The most popular types of Inbound Call Center jobs in Andover, MA are:

What are popular job titles related to Commission Inbound Call Center jobs in Andover, MA?

For Commission Inbound Call Center jobs in Andover, MA, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Andover, MA look for?

The top searched job categories for Commission Inbound Call Center jobs in Andover, MA are:

What cities near Andover, MA are hiring for Commission Inbound Call Center jobs?

Cities near Andover, MA with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Andover, MA as of September 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,514 per year, or $17.6 per hour.

Call Center Representative

Boston, MA • On-site

Elevare Branding
See more jobs at Elevare Brandingexternal

Full-time

Re-posted 22 days ago

Job description

Company Description

Elevare Branding is a growing company focused on creating meaningful brand experiences through strong communication, customer engagement, and professional representation. We believe that great results begin with great people, which is why we are committed to building a supportive workplace where individuals can develop their skills, take on new challenges, and grow within the organization.

We are currently expanding our Boston team and looking for motivated, professional individuals who enjoy communicating with people and delivering excellent service.

Job Description

Elevare Branding is seeking a Call Center Representative to join our team in Boston, MA.

In this role, you will communicate directly with customers, provide accurate information, assist with questions and inquiries, and help create a positive customer experience. You will work alongside a collaborative team while developing valuable skills in communication, customer service, problem-solving, and professional relationship building.

This position is ideal for someone who is personable, organized, dependable, and interested in building a long-term professional career.

Responsibilities

  • Handle inbound and outbound customer communications in a professional and friendly manner.
  • Assist customers with questions, requests, and general information.
  • Provide clear and accurate information regarding company services.
  • Maintain a positive and professional approach during every customer interaction.
  • Document customer interactions and maintain accurate records.
  • Follow established communication procedures and company guidelines.
  • Identify customer needs and provide appropriate solutions or assistance.
  • Collaborate with team members to maintain high service standards.
  • Follow up with customers when necessary.
  • Participate in ongoing training and professional development.
Qualifications
  • Strong verbal and written communication skills.
  • Professional, friendly, and customer-focused attitude.
  • Good listening and interpersonal skills.
  • Ability to communicate clearly and confidently over the phone.
  • Strong organizational and time-management abilities.
  • Comfortable working in a fast-paced, team-oriented environment.
  • Ability to learn new processes and systems quickly.
  • Dependable, punctual, and detail-oriented.
  • Positive approach to problem-solving and customer service.
  • Willingness to learn and develop new professional skills.

Additional Information
  • Competitive salary of $35,000 – $39,000 per year.
  • Career growth and advancement opportunities.
  • Professional training and ongoing development.
  • Opportunity to strengthen communication, customer service, and problem-solving skills.
  • Supportive and collaborative work environment.
  • Hands-on experience working directly with customers.
  • Opportunities to take on additional responsibilities as you grow.
  • Development of transferable professional and leadership skills.
  • Full-time position with a growing organization.

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