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Commission Inbound Call Center Jobs in Tennessee

Call Center / Customer Service IV

Nashville, TN ยท On-site

$15 - $19.25/hr

May be inbound, outbound or a combination of both. Typically has a High School diploma and customer service or call center experience. Skills include accurate documentation and excellent ...

Call Center Agent

Memphis, TN ยท On-site

$14 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Call Center Agent to join our in-house team ... In this role, you'll be handling inbound and outbound calls, emails, and online chats to schedule ...

Call Center Agent

Memphis, TN ยท On-site

$14 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Call Center Agent to join our in-house team ... In this role, you'll be handling inbound and outbound calls, emails, and online chats to schedule ...

Call Center Agent

Memphis, TN ยท On-site

$14.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Call Center Agent to join our in-house team ... In this role, you'll be handling inbound and outbound calls, emails, and online chats to schedule ...

Call Center Agent

Memphis, TN ยท On-site

$14.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Call Center Agent to join our in-house team ... In this role, you'll be handling inbound and outbound calls, emails, and online chats to schedule ...

Call Center Agent

Memphis, TN ยท On-site

$13.50 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Call Center Agent to join our in-house team ... In this role, you'll be handling inbound and outbound calls, emails, and online chats to schedule ...

Call Center Agent

Memphis, TN ยท On-site

$14 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Call Center Agent to join our in-house team ... In this role, you'll be handling inbound and outbound calls, emails, and online chats to schedule ...

Service BDC Call Center Agent

Franklin, TN ยท On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service BDC Call Center Agent Join one of the Tennessean's Top Workplaces of Middle Tennessee (for ... Base pay $17/hour plus commissions and bonus, guaranteed minimum of at least $19.50/hour * 401(k) ...

Service BDC Call Center Agent

Franklin, TN ยท On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service BDC Call Center Agent Join one of the Tennessean's Top Workplaces of Middle Tennessee (for ... Base pay $17/hour plus commissions and bonus, guaranteed minimum of at least $19.50/hour * 401(k) ...

Service BDC Call Center Agent

Franklin, TN ยท On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service BDC Call Center Agent Join one of the Tennessean's Top Workplaces of Middle Tennessee (for ... Base pay $17/hour plus commissions and bonus, guaranteed minimum of at least $19.50/hour * 401(k) ...

$19.72 - $26.62/hr

Answers large volume of inbound inquiries by phone, email, and other electronic interfaces. Follows prescribed protocol and Standard Operating Procedures to schedule patient appointments, resolve ...

$19.72 - $26.62/hr

Answers large volume of inbound inquiries by phone, email, and other electronic interfaces. Follows prescribed protocol and Standard Operating Procedures to schedule patient appointments, resolve ...

Showing results 21-40

Commission Inbound Call Center information

See Tennessee salary details

$11

$15

$20

How much do commission inbound call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for commission inbound call center in Tennessee is $15.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $16.59 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Tennessee?

The most popular types of Inbound Call Center jobs in Tennessee are:

What cities in Tennessee are hiring for Commission Inbound Call Center jobs?

Cities in Tennessee with the most Commission Inbound Call Center job openings:

Infographic showing various Commission Inbound Call Center job openings in Tennessee as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,720 per year, or $15.7 per hour.

Call Center / Customer Service IV

Hire Talent

Nashville, TN โ€ข On-site

$15 - $19.25/hr

Other

Re-posted 19 days ago


Job description

Call Center / Customer Service IV

Job Location: Nashville, TN

Job Duration: 6 Months on W2

Job Description:

Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

Responsibilities include determining the client's issue, offer possible solutions or providing follow-up as needed.

May be inbound, outbound or a combination of both.

Typically has a High School diploma and customer service or call center experience. Skills include accurate documentation and excellent interpersonal and communication skills.

Education/Experience:

High School Diploma or GED required

2-3 years customer service-related experience required.

Responsibility level:

Exercises independent judgment with minimal direction from supervisor.

Skills:

Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills (Required)

Strong ability to work independently and manage ones time (Required)

Strong ability to accurately document and record customer/client information (Required) Strong leadership and mentoring skills necessary to provide support and constructive performance feedback (Typically required)

Previous experience with computer applications, such as Microsoft Word and PowerPoint (Required)

Major Job Duties and Responsibilities:

Approve the resolution of customersโ€™ service or billing complaints by authorizing activities such as exchanging merchandise, refunding money, and adjusting bills.

Act as escalation point for clients/customers.

Approve the referral of unresolved customer grievances to designated departments for further investigation.

Review, monitor and audit records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Obtain and examine all relevant information to assess validity of complaints and to determine possible causes.

Solicit sale of new or additional services or products.

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