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Commission Humana Customer Service Jobs in Indiana

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Commission Humana Customer Service information

What is the difference between Commission Humana Customer Service vs Humana Insurance Agent?

AspectCommission Humana Customer ServiceHumana Insurance Agent
Required CredentialsHigh school diploma or equivalent; customer service experienceLicensing in health insurance; state-specific certifications
Work EnvironmentCall centers, remote or office-basedField and office-based, client meetings
Employer & Industry UsageHumana, healthcare insuranceHumana, insurance sales and services
Primary FocusHandling customer inquiries, support, and serviceSelling insurance policies, client consultations

While both roles work within Humana's healthcare industry, Commission Humana Customer Service focuses on assisting customers with their inquiries and support, whereas Humana Insurance Agents actively sell policies and provide insurance advice. The customer service role typically requires customer support experience, while insurance agents need licensing and sales skills.

What are some common challenges faced by Commission Humana Customer Service representatives, and how can they be addressed?

Commission Humana Customer Service representatives often encounter challenges such as handling high call volumes, managing complex member inquiries about benefits or claims, and ensuring compliance with privacy regulations. To address these challenges, it is important to develop strong communication and problem-solving skills, stay updated on Humana's policies, and leverage available training resources. Representatives also benefit from collaborating closely with team members and supervisors to resolve difficult cases efficiently and maintain high customer satisfaction.

What is a Commission Humana Customer Service representative?

Commission Humana Customer Service representatives are professionals who assist Humana members, often in roles that may be compensated in part by commission, with inquiries about their health insurance policies, benefits, claims, billing, and coverage options. They are trained to provide information, resolve issues, and guide customers through processes such as enrollment and policy updates. These representatives play a crucial role in ensuring customer satisfaction and maintaining the high standards of service expected by Humana. Their responsibilities may also include explaining commission structures to agents or brokers, depending on the specific position. Overall, they act as a vital link between Humana and its customers, ensuring clear communication and support.

What are the key skills and qualifications needed to thrive as a Commission Humana Customer Service representative?

To excel as a Commission Humana Customer Service representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office applications like Microsoft Office is essential. Patience, empathy, and active listening are vital soft skills for addressing customer concerns and building rapport. These skills ensure customer satisfaction, efficient issue resolution, and compliance with company and healthcare regulations.
What are the most commonly searched types of Humana Customer Service jobs in Indiana? The most popular types of Humana Customer Service jobs in Indiana are:
What are popular job titles related to Commission Humana Customer Service jobs in Indiana? For Commission Humana Customer Service jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Commission Humana Customer Service jobs in Indiana look for? The top searched job categories for Commission Humana Customer Service jobs in Indiana are:
What cities in Indiana are hiring for Commission Humana Customer Service jobs? Cities in Indiana with the most Commission Humana Customer Service job openings:
Commission Humana Customer Service jobs near you
Infographic showing various Commission Humana Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service Associate

Thoroughbred Express Auto Wash

Madison, IN • On-site

$13 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan!

Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes.

Key Duties and Responsibilities

  • Focus on providing a positive customer experience.
  • Carry out daily duties that ensure effective operation of a car wash facility in partnership with
    peers and site management.
  • Greet customers with a warm smile, review and educate on services, and assist with payment.
  • Stay up to date with knowledge of how to use certain equipment for them to be able to work
    efficiently in an automated facility.
  • Direct the Driver into the entrance to the car wash or guides them onto tracks.
  • Carry out periodic maintenance of equipment used in washing to keep them in proper working
    order.
  • Perform cleaning of facility and ensure everything is kept in the appropriate place and organized.
  • Provide assistance to customers in any area concerning car wash process.
  • Carry out visual inspection of vehicles to confirm their condition before sending them into the
    wash area.
  • Additional duties as assigned.

Essential Responsibilities:
Display courteous, customer service focus, and professional attitude
Work while standing over long periods of time (6+ Hours)
Lift items of moderate weight (10+ pounds)
Maintain work expectations outdoor in all weather conditions
Interact ethically with fellow employees and customers
Possess valid and current driver's license
Excellent written and oral communication skills, as well as interpersonal skills

Physical Requirements:

Ability to stand and work on feet for long hours in all weather conditions
Use of protective equipment such as ear plugs, safety glasses and gloves

Additional Benefits:

Quarterly Bonuses
Milestone Bonuses
Competition Bonuses
Unlimited Commissions
Tips
Employee Recognition
Medical, Dental and Vision for Full Time Employees
Paid Time Off + Holiday Pay for Full Time Employees