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Solvd US
Our organizationis redefining claims management across the auto and property space through a blend of AI innovation, proprietary technology, and expert-led services that deliver measurable results for insurers, fleets, rental, TPAs/MGAs, and adjacent industries.

Our US team combines automation, intelligence, and humanexpertise to simplify complex processes accelerating cycle times, reducing costs, and improving outcomes across appraisal, repair, subrogation response, and auto/property estimating. Our solutionshelp customers move beyond digital claims to a modelthatsfaster, smarter, and simpler grounded in data accuracy, transparency, and customer experience.

As part of theSolvdGroup,operatingin 46+ countries, our mission is to drive results today while shaping the future of claims. From FNOL to final settlement, we connect technology andexpertiseto deliver precision, performance, and confidence at every stage.

Enterprise Account Manager - Property Insurance

The Enterprise Account Manager is a strategic partner to Solvd's clients within a designated territory, providing sales and account management support across property and auto insurance segments. This role blends relationship leadership, consultative selling, and operational oversight to ensure clients achieve meaningful results through our claims management solutions. You'll own executivelevel relationships, drive account growth, and collaborate crossfunctionally to deliver a seamless customer experience.

This is an ideal role for someone with deep roots in the property insurance or property claims space who communicates with clarity and confidence, and enjoys building long-term partnerships that create measurable business outcomes.

What you'll do:

Strategic Account Leadership

• Serve as the primary point of contact for enterprise clients across property carriers, TPAs, MGAs, and adjacent industry segments.
• Develop deep understanding of each customer's property and auto claims operations, challenges, and strategic priorities.
• Build and maintain strong executive and operational relationships to drive long-term retention and expansion.

Growth & Revenue Ownership

• Identify opportunities to expand adoption of Solvd's solutions within property and auto claims workflows.
• Lead renewal cycles, negotiate commercial terms, and ensure alignment with customer goals and Solvd's value proposition.
• Partner with Sales leadership to forecast account growth and pipeline opportunities, with a focus on property insurer and TPA segments.

Customer Success & Operational Excellence

• Ensure successful onboarding, implementation, and ongoing performance of Solvd solutions across property and auto estimating workflows.
• Monitor KPIs such as cycle time reduction, cost savings, accuracy improvements, and workflow efficiency.
• Proactively address issues, remove barriers, and advocate for customer needs internally.

CrossFunctional Collaboration

• Work closely with Product, Operations, Data, and Engineering teams to deliver high-quality outcomes and continuous improvement.
• Translate customer feedback particularly from property carriers and TPAs into actionable insights that influence product roadmap and service enhancements.
• Support marketing and thought leadership initiatives by sharing customer success stories and industry insights.

What we're looking for:

• 5+ years of experience in account management, customer success/operations, or strategic partnerships preferably within the property insurance or property claims space.
• Strong background in property insurance, property claims management, estimating, or related disciplines; auto claims experience is a plus.
• Familiarity with property estimating platforms, catastrophe response workflows, repair networks, or subrogation processes in a property context.
• Demonstrated success selling into or managing accounts with property carriers, TPAs, MGAs, or adjusting firms.
• Experience with AIenabled or SaaS workflow solutions.
• Background working in highgrowth or startup environments.
• Proven ability to manage complex accounts with multiple stakeholders and high expectations.
• Excellent communication, negotiation, and executivelevel presentation skills.
• Ability to analyze data, interpret performance metrics, and translate insights into action.

What we offer:

• A competitive base salary with opportunity for commission.
• Comprehensive benefits, including health, dental, and vision insurance, and more.
• 401(k) plan options.
• Paid time off, sick time, and paid holidays.
• A fully remote work environment with flexibility and autonomy.
• The opportunity to grow with a dynamic, innovative team in a startup-like culture.