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Commission Conduit Call Center Jobs in Ohio (NOW HIRING)

EchoStar

Call Center Sales Rep - Remote

Akron, OH · On-site

$34K/yr

Company Summary Base Pay: $34,000 On-Target Earnings: $70,000 ($16.00/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a ...

EchoStar

Call Center Sales Rep - Remote

Akron, OH · On-site

$34K/yr

Company Summary Base Pay: $34,000 On-Target Earnings: $70,000 ($16.00/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a ...

EchoStar

Call Center Sales Rep - Remote

Akron, OH · On-site

$34K/yr

Your base pay is guaranteed, and your commission is limitless. * Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles. * Incredible ...

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All JobsConduit Call Center JobsCommission Conduit Call Center JobsCommission Conduit Call Center Jobs in Ohio

Commission Conduit Call Center information

What is the difference between Commission Conduit Call Center vs Customer Service Representative?

AspectCommission Conduit Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in sales and communicationHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall center setting, often fast-paced and target-drivenOffice or remote, focused on assisting customers with inquiries
Industry UsageSales, lead generation, and commission-based rolesCustomer support across various industries

While both roles involve communication via phone, the Commission Conduit Call Center primarily focuses on sales and generating commissions, whereas Customer Service Representatives handle customer inquiries and support without a sales emphasis.

What are the most commonly searched types of Conduit Call Center jobs in Ohio?

The most popular types of Conduit Call Center jobs in Ohio are:

What are popular job titles related to Commission Conduit Call Center jobs in Ohio?

For Commission Conduit Call Center jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Commission Conduit Call Center jobs in Ohio look for?

The top searched job categories for Commission Conduit Call Center jobs in Ohio are:

What cities in Ohio are hiring for Commission Conduit Call Center jobs?

Cities in Ohio with the most Commission Conduit Call Center job openings:

Commission Conduit Call Center jobs near you
Infographic showing various Commission Conduit Call Center job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Call Center, Case Management Specialist

Medical Service Company

Toledo, OH • On-site

$20 - $24.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Key responsibilities

  • Manage high volume of inbound calls related to respiratory, durable medical equipment, and re-supplies, ensuring excellent customer service.

  • Identify customer needs, clarify information, research issues, verify insurance coverage, and provide appropriate solutions.

  • Input patient information and orders into the system, collect payment methods when applicable, and document interactions accurately.

Medical Service Company rating

6.7

Company rating: 6.7 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC).
MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work!
MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US.
In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success!
We are excited to announce that we are hiring for a full-time Call Center, Case Management Specialist. Benefits included!
Apply today to become a part of our dynamic team!
  • Competitive Pay, Commissions, Auto & Mileage Reimbursement
  • Advancement Opportunities
  • Medical, Dental & Vision Insurance
  • HSA Account w/Company Contribution
  • Pet Insurance
  • Company provided Life and AD&D insurance
  • Short-Term and Long-Term Disability
  • Tuition Reimbursement Program
  • Employee Assistance Program (EAP)
  • Employee Referral Bonus Program
  • Social Recognition Program
  • Employee Engagement Opportunities
  • CALM App
  • 401k (with a matching program) / Roth IRA
  • Company Discounts
  • Payactiv/On-Demand Pay
  • Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays

  • General: Responsible for incoming phone inquiries related to Respiratory, Durable Medical Equipment and Re-Supplies, working to ensure excellent customer service.
    Reports To: Case Management Contact Center Manager
    Responsibilities and Duties:
  • Manage high volume of inbound calls in a timely manner.
  • Follow call center "scripts" when managing different topics.
  • Identify customers' needs, clarify, and confirm information, research the issue, and provide solutions.
  • Verify insurance coverage.
  • Utilize listening skills to ensure patients' needs or concerns regarding their equipment or services are addressed timely.
  • Ensure that all customer requests are managed accurately and effectively.
  • Input patient information and orders into the system, as necessary.
  • Collect method of payment when applicable based on equipment and insurance guidelines required by MSC protocol.
  • Excellent communication skills to interact with customers over the phone and provide support.
  • Ability to accurately document patient and referral interactions, inducing issue descriptions, resolutions, and follow-up actions taken.
  • Responsible for meeting personal and team qualitative and quantitative targets.
  • Knowledge of privacy and data protection regulations, such as the Health Insurance Portability and Accountability Act (HIPAA)
  • Ability to work effectively as part of a team, collaborating with other contact center specialists, technicians, and healthcare professionals.
  • Strong organizational skills to manage multiple customers' enquiries and manage tasks simultaneously.
  • Perform other duties as assigned.
  • Qualifications:
  • Education: Graduate of an accredited High School
  • Requirements and Skills:
  • Minimum of 1 year of progressively responsible customer service experience preferred.
  • Customer oriented with excellent oral and written communication skills.
  • Pleasant personality with excellent phone and interpersonal and organizational skills.
  • Ability to prioritize and manage time effectively.
  • Initiative-taking, Collaborator
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Works well independently and in a demanding environment.

Pay Range: $20.00 - $24.75 per hour

What Medical Service Company employees say

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