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Commercial Banking Assistant Jobs (NOW HIRING)

Bank OZK

Commercial Banking Assistant II

Frisco, TX · On-site

Job Purpose & Scope Provide support to the Commercial Banking team regarding loan production and related banking services to foster and deepen the Commercial and Consumer relationships, while ...

HERITAGE BANK

Relationship Banking Assistant

Tacoma, WA · On-site

$31.83 - $38.20/hr

The relationship banking assistant works in partnership with commercial banking teams to deliver an exceptional customer service experience to new and existing customers. Provides a high level of ...

HERITAGE BANK

Relationship Banking Assistant

Vancouver, WA · On-site

$31.83 - $38.20/hr

The relationship banking assistant works in partnership with commercial banking teams to deliver an exceptional customer service experience to new and existing customers. Provides a high level of ...

Heritage Bank

Relationship Banking Assistant

Tacoma, WA · On-site

$31.83 - $38.20/hr

The relationship banking assistant works in partnership with commercial banking teams to deliver an exceptional customer service experience to new and existing customers. Provides a high level of ...

Eastern Bank

Commercial Banking Administrator

Boston, MA · On-site

$26.53 - $42.64/hr

Provide administrative support to the Commercial Banking group by generating nCino management reports and assist in the testing of nCino system upgrades and the addition of new nCino products. Must ...

Eastern Bank

Commercial Banking Administrator

Boston, MA · On-site

$26.53 - $42.64/hr

Provide administrative support to the Commercial Banking group by generating nCino management reports and assist in the testing of nCino system upgrades and the addition of new nCino products. Must ...

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How much do commercial banking assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for commercial banking assistant in the United States is $20.59, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a commercial banking assistant?

To excel as a Commercial Banking Assistant, you need strong financial acumen, attention to detail, and a background in finance or business administration. Familiarity with banking software, customer relationship management (CRM) systems, and Microsoft Office Suite is typically required. Exceptional organizational skills, professionalism, and clear communication help you efficiently support clients and internal teams. These skills are crucial for maintaining client satisfaction, ensuring compliance, and supporting smooth banking operations.

What are some common challenges faced by commercial banking assistants, and how can they be addressed?

Commercial Banking Assistants often encounter challenges such as managing high volumes of client requests, coordinating with multiple departments, and staying updated on regulatory compliance. Strong organizational skills, effective communication, and attention to detail are essential to handle these demands. Building positive relationships with both clients and internal teams can help streamline processes and ensure smooth transactions, while ongoing training and use of banking software can improve efficiency and accuracy.

What is a commercial banking assistant?

Commercial Banking Assistants support relationship managers and bankers by handling administrative tasks, preparing loan documents, processing transactions, and communicating with clients. They play a key role in ensuring the smooth operation of banking services for commercial clients, including businesses and organizations. Their responsibilities often include managing client accounts, assisting with loan applications, and providing customer service. This position requires strong organizational skills, attention to detail, and knowledge of banking procedures.

What is the difference between Commercial Banking Assistant vs Loan Processor?

AspectCommercial Banking AssistantLoan Processor
CredentialsHigh school diploma or equivalent; some roles may prefer finance-related certificationsHigh school diploma; some roles may require mortgage or loan processing certifications
Work EnvironmentBank branches, offices, customer service settingsLoan departments, financial institutions, processing centers
Employer & Industry UsageCommercial banks, credit unions, financial servicesMortgage companies, banks, lending institutions
Common Search & ComparisonOften compared for roles supporting banking operations and customer serviceCompared for roles focused on loan documentation and approval processes

The Commercial Banking Assistant and Loan Processor roles both support banking operations but differ mainly in focus. The assistant handles customer service, account management, and administrative tasks, while the loan processor specializes in evaluating and processing loan applications. Both roles require similar credentials and work in related environments, but their core responsibilities distinguish them within the banking industry.

What cities are hiring for Commercial Banking Assistant jobs? Cities with the most Commercial Banking Assistant job openings:
What are the most commonly searched types of Commercial Banking jobs? The most popular types of Commercial Banking jobs are:
What states have the most Commercial Banking Assistant jobs? States with the most job openings for Commercial Banking Assistant jobs include:
Commercial Banking Assistant jobs near you
Infographic showing various Commercial Banking Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,819 per year, or $20.6 per hour.

Senior Commercial Banking Assistant

Bank OZK

Little Rock, AR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Bank OZK rating

8.2

Company rating: 8.2 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

52nd of 170 rated banks

Job description

Why Bank OZK
Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We're investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.
The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits.
Job Purpose & Scope
Proactively supports the Commercial Banking team in all aspects of loan production and related banking services to foster and deepen Commercial and Consumer relationships, while managing an increased workload at the highest level of complexity. This role requires increased independence and execution, with minimal oversight, while continuing to foster internal collaboration aligned with the OZK Way and Commercial Bank Vision Statement. Serves as support for the team, providing guidance and training on Bank processes and procedures.
Essential Job Functions
  1. Administer various loan documentation and information throughout the loan life cycle, including escalating items as necessary to provide excellent customer experience.
  2. Promote relationship excellence between clients, Commercial Bankers, and Business Partners.
  3. Promote execution excellence of existing and new lending procedures, processes, products, and policies for maximum efficiency within the team.
  4. Support leadership with coordination of workload and assist when leadership is unavailable.
  5. Consistently anticipate client and banker needs.
  6. Proactively alert leadership of updates and changes within the Bank's balanced book of business.
  7. Oversee and respond to all escalation items.
  8. Timely coordination with appraisal services, attorneys, environmental service providers, title companies, insurance companies, and other third-party providers.
  9. Facilitate and coordinate loan process, including loan application input, loan funding, advances, issue payoff quotes, manage releases, and general ledger management.
  10. Serve as the first point of contact for all internal and external calls.
  11. Review loan documents for completeness and accuracy.
  12. Compile reports including Past Due Report, Maturity Report, Collateral Exception Report, Financial Exception Report, Discrepancy Report, and other reports.
  13. Assemble and maintain loan files.
  14. Prepare and mail correspondence as required.
  15. Provide support to other business lines as needed.

Knowledge, Skills & Abilities
  1. Knowledge of local, state & federal laws and regulations.
  2. Knowledge of all elements required to close a loan.
  3. Demonstrated ability in using loan application software.
  4. Knowledge of lending and associated administrative process and procedures.
  5. Ability to handle confidential information professionally.
  6. Ability to communicate effectively both verbally and in writing.
  7. Ability to multi-task when there are competing demands with exacting deadlines.
  8. Ability to maintain attention to detail with exceptional organizational and time management skills.
  9. Ability to mentor and train other team members.
  10. Ability to learn and perform effectively in a fast-paced environment.
  11. Ability to apply knowledge to carry out written or oral instructions.
  12. Ability to analyze data and solve problems effectively.
  13. Ability to read and understand documents such as policy manuals, operating and maintenance instructions, procedure manuals, financial documentation, covenants, and loan documentation.
  14. Ability to demonstrate effective interpersonal skills with clients, general public and employees of the organization.
  15. Skill in using computer and Microsoft Office, including Word, Excel, PowerPoint and Outlook.

Basic Qualifications
  1. High school diploma or equivalent required.
  2. Minimum four (4) years of lending support experience required.
  3. Minimum four (4) years' experience with computers, including experience with Microsoft Word and Excel, required.
  4. NMLS or successful completion of NMLS process within 30 days of hire, required.

Job Expectations
Operate customary equipment and technology used in a business environment, with or without accommodation.
Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.
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EEO Statement
Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

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