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Comcast Customer Service Representative Jobs (NOW HIRING)

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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How much do comcast customer service representative jobs pay per hour?

As of May 30, 2026, the average hourly pay for comcast customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Comcast Customer Service Representative job?

A Comcast Customer Service Representative assists customers with billing inquiries, technical support, service upgrades, and account management. They handle phone calls, emails, or chats to resolve issues and provide excellent customer service. The role requires strong communication skills, problem-solving abilities, and knowledge of Comcast products and services. Representatives may also promote Comcast’s offerings to enhance customer experience.

What are the key skills and qualifications needed to thrive in the Comcast Customer Service Representative position, and why are they important?

To thrive as a Comcast Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, professionalism, and the ability to remain calm under pressure help candidates excel in handling customer concerns. These skills are essential for delivering excellent service, resolving issues effectively, and maintaining customer satisfaction in a fast-paced environment.

What does a typical day look like for a Comcast Customer Service Representative?

A typical day for a Comcast Customer Service Representative involves answering inbound calls, responding to customer inquiries, troubleshooting service issues, and processing account updates or payments. Representatives may work as part of a larger team in a call center environment, collaborating with technical support staff and supervisors to resolve complex issues. The job often requires multi-tasking between phone systems and online tools while providing information or assistance to customers. Regular training sessions and team meetings are also common to keep employees updated on new products, services, and procedures. This role offers the opportunity to develop customer service expertise and can lead to advancement within Comcast or related fields.
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Comcast Customer Service Representative jobs near you
Infographic showing various Comcast Customer Service Representative job openings in the United States as of May 2026, with employment types broken down into 57% Part Time, and 43% Contract. Highlights an 91% Physical, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
CSR Customer Service Representative

CSR Customer Service Representative

Gas Express LLC

Little Rock, AR • On-site

$14.25 - $19.50/hr

Part-time

Posted 14 days ago

Job description

Job Type
Part-time
Description
Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the
Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.
Essential Sales Duties and Responsibilities
  • Provide Excellent Customer Service Skills in all interactions
  • Ensure all Cash handling policies are followed explicitly.
  • Restock all store items as directed by Store Manager or customer needs.
  • Plus sell to every Customer, regardless of what they purchase.
  • Perform all duties related to serving our customers.
  • Provide training assistance to new CSR's.
  • Provide prompt, courteous customer service and resolve customer issues on shift.
  • Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  • Front and face all product to create a visually attractive display for our customers
  • Review, complete and suggest changes to all build-to's.
  • Provide feedback for the fast food service area of the store.
  • Complete reports assigned by the Store Manager.
  • Accept applications to be considered for employment.
  • Follow company procedures when working with vendors including checking in order and verifying quantities.
  • Adhere to all company policies and procedures.
  • Prepare and finalize shift close-out reports.
  • Inspect store facilities/equipment for safety, cleanliness and proper working order.
  • Complete all price changes and promotional price changes.
  • Document and report a safety incident or injury.
  • Document and report a maintenance request.
  • The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

Requirements
Minimum Qualifications and Prerequisites
  • High School diploma or GED preferred.
  • Outstanding customer service skills.
  • Have reliable transportation and can arrive at the store on time.
  • Has a positive attitude and promotes the company and is a team player.
  • Must have basic computer skills.
  • Must be well organized and manages time well.
  • Possess good people interaction skills.
  • Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.

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