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Collision Service Advisor Jobs in Texas (NOW HIRING)

Job Summary: Service Advisor is responsible for inspecting and determining repairs needed by ... Prior automotive collision estimating experience * Experience with preparing estimates in CCC One ...

Job Summary: Service Advisor is responsible for inspecting and determining repairs needed by ... Prior automotive collision estimating experience * Experience with preparing estimates in CCC One ...

Job Summary: Service Advisor is responsible for inspecting and determining repairs needed by ... Prior automotive collision estimating experience * Experience with preparing estimates in CCC One ...

Job Summary: Service Advisor is responsible for inspecting and determining repairs needed by ... Prior automotive collision estimating experience * Experience with preparing estimates in CCC One ...

Job Summary: Service Advisor is responsible for inspecting and determining repairs needed by ... Prior automotive collision estimating experience * Experience with preparing estimates in CCC One ...

Job Summary: Service Advisor is responsible for inspecting and determining repairs needed by ... Prior automotive collision estimating experience * Experience with preparing estimates in CCC One ...

Job Summary: Service Advisor is responsible for inspecting and determining repairs needed by ... Prior automotive collision estimating experience * Experience with preparing estimates in CCC One ...

Senior Service Advisor

League City, TX · On-site

$119K - $120K/yr

Senior Service Advisor/Collision Estimator Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be ...

Showing results 21-40

Collision Service Advisor information

What is a collision service advisor?

Collision Service Advisors are professionals who act as the primary point of contact between customers and auto body repair shops after a vehicle accident. They assess vehicle damage, provide repair estimates, explain the repair process to customers, and coordinate between customers, technicians, and insurance companies. Their role ensures that repairs are completed efficiently and that customers are kept informed throughout the repair process. Collision Service Advisors also handle paperwork, scheduling, and customer service to create a smooth experience for clients.

What are the key skills and qualifications needed to thrive as a collision service advisor?

To thrive as a Collision Service Advisor, you need knowledge of automotive repair processes, estimating practices, and customer service, often supported by experience in the automotive industry or related training. Familiarity with estimating software like CCC ONE, Mitchell, or Audatex and understanding of insurance claim systems are typically required. Strong communication, organization, and problem-solving skills help you build trust with customers and coordinate repairs efficiently. These abilities are essential for ensuring customer satisfaction, accurate repair estimates, and smooth workflow in collision repair facilities.

What are some common challenges collision service advisors face when managing multiple repair orders simultaneously?

Collision Service Advisors often juggle several repair orders at once, which can be challenging due to the need to coordinate between technicians, insurance adjusters, and customers. Maintaining clear communication and accurate documentation for each case is crucial to prevent delays and misunderstandings. Staying organized and using collision management software can help streamline workflow, but adapting to fast-changing priorities and handling occasional difficult conversations with customers are important parts of the role.

Is a collision service advisor a good career?

A collision service advisor is a customer service professional who assists clients with vehicle repairs and insurance claims in auto body shops. The role typically requires good communication skills, knowledge of repair processes, and familiarity with estimating tools. It can offer steady employment and opportunities for advancement in the automotive repair industry.

What are popular job titles related to Collision Service Advisor jobs in Texas?

For Collision Service Advisor jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Collision Service Advisor jobs in Texas look for?

The top searched job categories for Collision Service Advisor jobs in Texas are:

Infographic showing various Collision Service Advisor job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

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Re-posted 26 days ago


Job description

Job Summary:
Service Advisor is responsible for inspecting and determining repairs needed by visually inspecting a vehicle.
Duties/Responsibilities:
  • Examine damage to determine the extent of body, structural, mechanical, or interior damage
  • Prepare estimates to repair vehicle
  • Explain repair process to customers
  • Communicate with customers insurance related to damages and obtain repair authorization
  • Complete vehicle check-in with customer
  • Explain and communicate repair process, estimated repair time and any updates with the customer
  • Handle total loss process
  • Perform final Quality Control inspection
  • Upon completion of repair work, deliver vehicle to customer
  • Comply with all TCC's safety standards, guidelines, and procedures
  • Perform other related duties as assigned

Requirements:
  • Positive, friendly, and approachable demeanor
  • Exemplary customer service skills
  • Exceptional multi-tasking and problem-solving skills.
  • Excellent organizational skills.
  • Exceptional verbal and written communication skills
  • Must be 18 years or older
  • Valid Driver's License
Education and Experience:
  • Prior automotive collision estimating experience
  • Experience with preparing estimates in CCC One preferred
  • Proficient with a computer and software

Physical Requirements:
  • Must be able to work safely in a noisy area with many odors present.
  • Must be able to lift 10 lbs. regularly.
  • Must be able to bend, stretch, kneel, and squat to perform repairs and inspections.
  • Must be able to reach below and above shoulder level