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Collision Office Jobs (NOW HIRING)

Service Center Petaluma JOB SUMMARY Caliber Collision has an immediate job opening for an Office Administrator to perform all-purpose duties, which may include, but not limited to assisting with ...

Collision Estimator

Rancho Cucamonga, CA

$57K - $78K/yr

A Collision Estimator is responsible for accurately and efficiently appraising vehicle damages to ... Conducts daily meetings with front office staff to ensure accurate updates on vehicles are provided.

Collision Estimator

Rancho Cucamonga, CA · On-site

$57K - $78K/yr

A Collision Estimator is responsible for accurately and efficiently appraising vehicle damages to ... Conducts daily meetings with front office staff to ensure accurate updates on vehicles are provided.

Collision Estimator

Rancho Cucamonga, CA · On-site

$57K - $78K/yr

A Collision Estimator is responsible for accurately and efficiently appraising vehicle damages to ... Conducts daily meetings with front office staff to ensure accurate updates on vehicles are provided.

Collision Estimator

Zumbrota, MN · On-site

$59K - $80K/yr

Position Summary The Collision Estimator supports the collision center by assisting with repair ... Occasional movement between office, shop, and vehicle areas * Ability to inspect vehicle damage in ...

Collision Estimator

Zumbrota, MN

$59K - $80K/yr

Position Summary The Collision Estimator supports the collision center by assisting with repair ... Occasional movement between office, shop, and vehicle areas * Ability to inspect vehicle damage in ...

At JJH Auto Body, we take pride in providing high-quality collision repairs while delivering an exceptional customer experience. We're looking for a friendly, organized, and detail-oriented Office ...

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Collision Office information

See salary details

$31K

$67.1K

$90.5K

How much do collision office jobs pay per year?

As of Aug 1, 2026, the average yearly pay for collision office in the United States is $67,146.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $76,500.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of someone working in a Collision Office?

In a Collision Office, daily responsibilities often include coordinating repair schedules, managing insurance claims, communicating with customers about estimates and repair timelines, and ensuring all necessary documentation is completed accurately. Team members frequently collaborate with technicians, parts suppliers, and insurance adjusters to keep repairs on track. The role requires attention to detail, multitasking, and strong communication skills to streamline the repair process and maintain customer satisfaction.

What is a Collision Office and what do they do?

A Collision Office, often found in auto body repair shops or insurance companies, is responsible for managing the administrative and customer service aspects of vehicle collision repairs. They handle tasks such as processing claims, coordinating repairs with technicians, communicating with insurance companies, and keeping customers informed throughout the repair process. Their role ensures efficient workflow and customer satisfaction by bridging the gap between clients, technicians, and insurers.

What are the key skills and qualifications needed to thrive as a Collision Office professional, and why are they important?

To thrive as a Collision Office professional, you need a solid understanding of insurance claims processing, customer service, and administrative tasks, often supported by experience in automotive repair or related fields. Familiarity with estimating software like CCC ONE or Mitchell, as well as proficiency in office systems such as Microsoft Office Suite, is typically required. Strong organizational skills, attention to detail, and effective communication are valuable soft skills for managing client expectations and coordinating between repair teams and insurers. These abilities are crucial for ensuring efficient workflow, accurate documentation, and high customer satisfaction in a busy collision repair environment.

What is the difference between Collision Office vs Body Shop Estimator?

AspectCollision OfficeBody Shop Estimator
CredentialsTypically requires high school diploma, certifications like I-CAR or ASESame certifications, often with additional estimating courses
Work EnvironmentOffice setting, coordinating repairs and insurance claimsOffice and shop environment, assessing vehicle damage
Industry UsageUsed across auto repair and insurance companiesPrimarily in auto body shops and repair facilities
Job FocusManaging repair process, insurance communicationEstimating repair costs, writing repair estimates

The Collision Office and Body Shop Estimator roles overlap in credentials and work environment, both focusing on vehicle repairs and insurance coordination. The Collision Office often has a broader administrative role, while the Body Shop Estimator specializes in creating detailed repair estimates. Both positions are essential in the auto repair industry and frequently searched together by job seekers.

More about Collision Office jobs
What cities are hiring for Collision Office jobs? Cities with the most Collision Office job openings:
What states have the most Collision Office jobs? States with the most job openings for Collision Office jobs include:
Infographic showing various Collision Office job openings in the United States as of July 2026, with employment types broken down into 3% Locum Tenens, 3% As Needed, 91% Full Time, 2% Part Time, and 1% Summer. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $67,146 per year, or $32.3 per hour.

Office Administrator

Caliber Collision

Petaluma, CA • On-site

$22/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 24 days ago


Caliber Collision rating

6.4

Company rating: 6.4 out of 10

Based on 352 frontline employees who took The Breakroom Quiz

222nd of 362 rated vehicle maintenance


Job description

Service Center

Petaluma

JOB SUMMARY

Caliber Collision has an immediate job opening for an Office Administrator to perform all-purpose duties, which may include, but not limited to assisting with providing the front office teammates with the necessary tools, training and information to effectively perform their job, providing accurate and timely payroll and HR-related administration and recordkeeping for all center associates, maintain Accounts Receivables, Accounts Payable accounts and Cash Handling procedures to company standards, and provide a world class customer experience to all customers by ensuring center's consistent application of all Caliber Standard Operating Procedure's through ongoing training and monitoring.

OUR COLLISION OFFICE ADMINISTRATOR FOR THIS POSITION CAN MAKE UP TO:

  • $22 per hour

BENEFITS OF JOINING THE CALIBER FAMILY

  • Benefits from day one: Immediately eligible for medical, dental and vision
  • Industry Comparable Pay - Paid weekly and eligible for overtime
  • Paid Vacation & Holidays - Can begin accruing day 1
  • Career growth opportunities - we promote from within!
  • A career for life: You'll gain hands-on experience within a production shop.

REQUIREMENTS:

  • 2+ years of experience within a customer facing environment
  • 1+ years of experience with Accounts Payable, Accounts Receivable and Payroll (Preferred)
  • Must have a valid driver's license and be eligible for coverage under our company insurance policy

ABILITES/SKILLS/KNOWLEDGE

  • Effective verbal and written communication skills
  • Ability to navigate multiple software systems, i.e., Microsoft Office Suite
  • Work through competing priorities and adapt easily to a fast-paced environment
  • Ability to provide personable, friendly customer service to internal and external customers

Caliber is an Equal Opportunity Employer

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.


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