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Collision Office Jobs in Reston, VA (NOW HIRING)

Kenwood Autobody

Collision Service Advisor

Rockville, MD · On-site

$60K - $90K/yr

The Collision Service Advisor serves as the primary point of contact for customers throughout the ... The office and shop environment are dynamic and collaborative, encouraging innovation ...

Gerber Collision & Glass

CSR

Springfield, VA

$18 - $20/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... Knowledge of general office equipment and basic computer skills as well as good oral and written ...

Caliber Collision

Auto Body Technician

Arlington, VA · On-site

Team-first attitude -You collaborate with the painters, estimators, and front office staff in the ... Full collision repair -From fender benders to frame rebuilds, you handle it all. * Panel and ...

Caliber Collision

Auto Body Technician

Leesburg, VA · On-site

Team-first attitude -You collaborate with the painters, estimators, and front office staff in the ... Full collision repair -From fender benders to frame rebuilds, you handle it all. * Panel and ...

Caliber Collision

Auto Body Technician

Landover, MD · On-site

Team-first attitude -You collaborate with the painters, estimators, and front office staff in the ... Full collision repair -From fender benders to frame rebuilds, you handle it all. * Panel and ...

Caliber Collision

Auto Body Technician

Springfield, VA · On-site

Team-first attitude -You collaborate with the painters, estimators, and front office staff in the ... Full collision repair -From fender benders to frame rebuilds, you handle it all. * Panel and ...

Caliber Collision

Auto Body Technician

Sterling, VA · On-site

Team-first attitude -You collaborate with the painters, estimators, and front office staff in the ... Full collision repair -From fender benders to frame rebuilds, you handle it all. * Panel and ...

Caliber Collision

Auto Body Technician

Leesburg, VA

Team-first attitude -You collaborate with the painters, estimators, and front office staff in the ... Full collision repair -From fender benders to frame rebuilds, you handle it all. * Panel and ...

Caliber Collision

Auto Body Technician

Sterling, VA

Team-first attitude -You collaborate with the painters, estimators, and front office staff in the ... Full collision repair -From fender benders to frame rebuilds, you handle it all. * Panel and ...

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Showing results 1-20

All JobsCollision Office JobsCollision Office Jobs in Reston, VA

Collision Office information

See Reston, VA salary details

$32.3K

$69.9K

$94.2K

How much do collision office jobs pay per year?

As of Jul 26, 2026, the average yearly pay for collision office in Reston, VA is $69,856.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,800.00 and $79,600.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of someone working in a Collision Office?

In a Collision Office, daily responsibilities often include coordinating repair schedules, managing insurance claims, communicating with customers about estimates and repair timelines, and ensuring all necessary documentation is completed accurately. Team members frequently collaborate with technicians, parts suppliers, and insurance adjusters to keep repairs on track. The role requires attention to detail, multitasking, and strong communication skills to streamline the repair process and maintain customer satisfaction.

What is a Collision Office and what do they do?

A Collision Office, often found in auto body repair shops or insurance companies, is responsible for managing the administrative and customer service aspects of vehicle collision repairs. They handle tasks such as processing claims, coordinating repairs with technicians, communicating with insurance companies, and keeping customers informed throughout the repair process. Their role ensures efficient workflow and customer satisfaction by bridging the gap between clients, technicians, and insurers.

What are the key skills and qualifications needed to thrive as a Collision Office professional, and why are they important?

To thrive as a Collision Office professional, you need a solid understanding of insurance claims processing, customer service, and administrative tasks, often supported by experience in automotive repair or related fields. Familiarity with estimating software like CCC ONE or Mitchell, as well as proficiency in office systems such as Microsoft Office Suite, is typically required. Strong organizational skills, attention to detail, and effective communication are valuable soft skills for managing client expectations and coordinating between repair teams and insurers. These abilities are crucial for ensuring efficient workflow, accurate documentation, and high customer satisfaction in a busy collision repair environment.

What is the difference between Collision Office vs Body Shop Estimator?

AspectCollision OfficeBody Shop Estimator
CredentialsTypically requires high school diploma, certifications like I-CAR or ASESame certifications, often with additional estimating courses
Work EnvironmentOffice setting, coordinating repairs and insurance claimsOffice and shop environment, assessing vehicle damage
Industry UsageUsed across auto repair and insurance companiesPrimarily in auto body shops and repair facilities
Job FocusManaging repair process, insurance communicationEstimating repair costs, writing repair estimates

The Collision Office and Body Shop Estimator roles overlap in credentials and work environment, both focusing on vehicle repairs and insurance coordination. The Collision Office often has a broader administrative role, while the Body Shop Estimator specializes in creating detailed repair estimates. Both positions are essential in the auto repair industry and frequently searched together by job seekers.

What are popular job titles related to Collision Office jobs in Reston, VA? For Collision Office jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Collision Office jobs in Reston, VA look for? The top searched job categories for Collision Office jobs in Reston, VA are:
What cities near Reston, VA are hiring for Collision Office jobs? Cities near Reston, VA with the most Collision Office job openings:
Collision Office jobs near you
Infographic showing various Collision Office job openings in Reston, VA as of June 2026, with employment types broken down into 35% Full Time, 62% Part Time, and 3% Temporary. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $69,856 per year, or $33.6 per hour.
Office Manager - AutoNation Collision Center Rockville

Office Manager - AutoNation Collision Center Rockville

AutoNation

Rockville, MD • On-site

$25/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 16 days ago

AutoNation rating

5.9

Company rating: 5.9 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

395th of 728 rated retailers

Job description

The Collision Administrator is responsible for maintaining the front office area and assisting the Collision Manager with various tasks. What are the day-to-day responsibilities?
  • Answer all incoming calls and direct or take messages as necessary
  • Ensure that all documents are accounted for during the process of repairing a vehicle and file the completed file
  • Greet customers in a timely, friendly manner
  • Schedule appointments using dealership-approved forms
  • Prepare all vendor invoices and assign purchase order numbers as necessary
  • Obtain customer and vehicle data as needed for collision center estimators
  • Establish each customer's method of payment
  • Maintain Customer Satisfaction Index rating comparable to that of the manufacturer or dealership average
  • Obtain customer's signature on repair order; provide customer with a copy
  • Receiving invoices and matching them up with the unpaid insurance invoices before turning them in for payment
  • Distribute the mail daily
  • Post all funds received from the repair of a vehicle to the appropriate repair order
  • Call customer when vehicle is ready and schedule the appointment for the vehicle to be picked up
  • Prepare the funds for deposit by making copies of the invoices paid as well as the checks and currency received as payment for the repairs

What are the requirements for this job?
  • High School diploma or equivalent
  • Ability to read and comprehend instructions and information
  • Two years of experience in a dealership position (preferred)
  • Professional appearance
  • Excellent oral and written communication skills

$25/hr

Exciting Benefits and Perks Await You:

  • Competitive compensation and 401k matching

  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.

  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

  • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

What AutoNation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About AutoNation

Sourced by ZipRecruiter

AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D. Power. Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with \"DRVPNK\" and \"What Drives You, Drives Us.\" AutoNation has a singular focus on personalized transportation services that are easy, transparent, and Customer-centric.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

10,000+ Employees

Headquarters location

Fort Lauderdale, FL, US

Year founded

1996

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