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Collision Office Jobs (NOW HIRING)

CSN Collision

Office Administrator

Salt Lake City, UT · On-site

$16 - $20/hr

At JJH Auto Body, we take pride in providing high-quality collision repairs while delivering an exceptional customer experience. We're looking for a friendly, organized, and detail-oriented Office ...

New

CSN Collision

Office Administrator

Salt Lake City, UT · On-site

$16 - $20/hr

At JJH Auto Body, we take pride in providing high-quality collision repairs while delivering an exceptional customer experience. We're looking for a friendly, organized, and detail-oriented Office ...

New

Better Collision

Office Coordinator

Charleston, SC · On-site

$15.50 - $20.50/hr

We are one of the fastest growing collision repair companies in the United States, doubling revenue ... As an Office Coordinator at Even Better in Charleston, you'll be the hub of daily operations ...

Motocruit

Collision Estimator / Repair Planner

Pittsburgh, PA · On-site

$54K - $74K/yr

Overview We are seeking a highly motivated, professional, and detail-oriented Collision Repair ... Maintain a clean, organized, and professional front office environment * Assist with insurance ...

New

CSN Collision Centres

Office Administrator

Salt Lake City, UT · On-site

$17.50 - $24/hr

Office Administrator At JJH Auto Body, we take pride in providing high-quality collision repairs while delivering an exceptional customer experience. We're looking for a friendly, organized, and ...

New

Gerber Collision & Glass

Collision Porter

Lubbock, TX

$12 - $20/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... Maintains the appearance and cleanliness of shop and office facilities. Key Job Responsibilities

Gerber Collision & Glass

Collision Porter

Temple, TX

$13 - $17/hr

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... Maintains the appearance and cleanliness of shop and office facilities. Key Job Responsibilities

Key Collision Group

Collision Shop Support

Manchester, NH · On-site

$16 - $18/hr

Key Collision is hiring Collision Shop Support staff -- and this could be your perfect first step ... Pitch in with paperwork and basic data entry to assist the front office * Communicate with team ...

Sunnyside Chevrolet

Collision Center Office Admin

Elyria, OH · On-site

$16.50 - $22.50/hr

Sunnyside Chevrolet in Elyria has an opening for a qualified Office Administrator for the Collision department. The right candidate is someone who is energetic, customer-focused, reliable, and self ...

Sunnyside Chevrolet

Collision Center Office Admin

Elyria, OH · On-site

$16.50 - $22.50/hr

Sunnyside Chevrolet in Elyria has an opening for a qualified Office Administrator for the Collision department. The right candidate is someone who is energetic, customer-focused, reliable, and self ...

Sunnyside Chevrolet

Collision Center Office Admin

Elyria, OH · On-site

$16.50 - $22.50/hr

Sunnyside Chevrolet in Elyria has an opening for a qualified Office Administrator for the Collision department. The right candidate is someone who is energetic, customer-focused, reliable, and self ...

Motocruit

Collision Estimator

Shreveport, LA · On-site

$56K - $75K/yr

This is a key role in a growing front office, with the autonomy to own your work and the backing of ... Collision repair knowledge strong enough to assess damage and write accurate, complete estimates ...

New

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All JobsCollision Office Jobs

Collision Office information

See salary details

$31K

$67.1K

$90.5K

How much do collision office jobs pay per year?

As of Jul 12, 2026, the average yearly pay for collision office in the United States is $67,146.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $76,500.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of someone working in a Collision Office?

In a Collision Office, daily responsibilities often include coordinating repair schedules, managing insurance claims, communicating with customers about estimates and repair timelines, and ensuring all necessary documentation is completed accurately. Team members frequently collaborate with technicians, parts suppliers, and insurance adjusters to keep repairs on track. The role requires attention to detail, multitasking, and strong communication skills to streamline the repair process and maintain customer satisfaction.

What is a Collision Office and what do they do?

A Collision Office, often found in auto body repair shops or insurance companies, is responsible for managing the administrative and customer service aspects of vehicle collision repairs. They handle tasks such as processing claims, coordinating repairs with technicians, communicating with insurance companies, and keeping customers informed throughout the repair process. Their role ensures efficient workflow and customer satisfaction by bridging the gap between clients, technicians, and insurers.

What are the key skills and qualifications needed to thrive as a Collision Office professional, and why are they important?

To thrive as a Collision Office professional, you need a solid understanding of insurance claims processing, customer service, and administrative tasks, often supported by experience in automotive repair or related fields. Familiarity with estimating software like CCC ONE or Mitchell, as well as proficiency in office systems such as Microsoft Office Suite, is typically required. Strong organizational skills, attention to detail, and effective communication are valuable soft skills for managing client expectations and coordinating between repair teams and insurers. These abilities are crucial for ensuring efficient workflow, accurate documentation, and high customer satisfaction in a busy collision repair environment.

What is the difference between Collision Office vs Body Shop Estimator?

AspectCollision OfficeBody Shop Estimator
CredentialsTypically requires high school diploma, certifications like I-CAR or ASESame certifications, often with additional estimating courses
Work EnvironmentOffice setting, coordinating repairs and insurance claimsOffice and shop environment, assessing vehicle damage
Industry UsageUsed across auto repair and insurance companiesPrimarily in auto body shops and repair facilities
Job FocusManaging repair process, insurance communicationEstimating repair costs, writing repair estimates

The Collision Office and Body Shop Estimator roles overlap in credentials and work environment, both focusing on vehicle repairs and insurance coordination. The Collision Office often has a broader administrative role, while the Body Shop Estimator specializes in creating detailed repair estimates. Both positions are essential in the auto repair industry and frequently searched together by job seekers.

More about Collision Office jobs
What cities are hiring for Collision Office jobs? Cities with the most Collision Office job openings:
What states have the most Collision Office jobs? States with the most job openings for Collision Office jobs include:
What job categories do people searching Collision Office jobs look for? The top searched job categories for Collision Office jobs are:
Collision Office jobs near you

Office Administrator

CSN Collision

Salt Lake City, UT • On-site

$16 - $20/hr

Full-time

Posted 3 days ago

New

Job description

At JJH Auto Body, we take pride in providing high-quality collision repairs while delivering an exceptional customer experience. We're looking for a friendly, organized, and detail-oriented Office Administrator to be the first point of contact for our customers and help keep our front office running smoothly.
If you enjoy working with people, thrive in a fast-paced environment, and have experience in the collision repair industry, we'd love to hear from you.
Responsibilities
• Greet customers and provide a welcoming, professional experience
• Check customers in and assist with vehicle drop-offs and pick-ups
• Communicate repair updates to customers throughout the repair process
• Answer incoming phone calls and respond to emails professionally
• Schedule appointments and coordinate with the production team
• Create, update, and manage repair orders using CCC ONE
• Match invoices and receipts to repair orders and maintain accurate records
• Process customer payments and assist with basic office accounting tasks
• File and organize repair documentation and insurance paperwork
• Assist with administrative tasks to support daily shop operations
• Maintain a clean and organized reception area
Qualifications
Requirements
• Previous experience in a collision repair shop or automotive service office preferred
• Experience using CCC ONE management software strongly preferred
• Bilingual in English and Spanish (required)
• Excellent customer service and communication skills
• Strong organizational skills with exceptional attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency with Microsoft Office (Outlook, Word, Excel)
• Positive attitude and team-oriented mindset
Benefits
• Competitive hourly pay ($16.00-$20.00/hour)
• Full-time, stable employment (40 hours per week)
• Friendly, team-oriented work environment
• Opportunity to grow within a respected collision repair business
• Ongoing training and professional development
If you're passionate about customer service and want to be part of a team that values quality, integrity, and professionalism, we'd love to meet you.

Apply