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Collision Office Jobs (NOW HIRING)

What to Expect Tesla Collision is seeking an energetic professional with a proven track record of ... Experience with Microsoft Office and understanding of repair estimates * Valid driver's license ...

Collision Shop Support

Manchester, NH ยท On-site

$17 - $20/hr

Key Collision is hiring Collision Shop Support staff -- and this could be your perfect first step ... Pitch in with paperwork and basic data entry to assist the front office * Communicate with team ...

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... Maintains the appearance and cleanliness of shop and office facilities. Key Job Responsibilities

Collision Center Office Admin

Elyria, OH ยท On-site

$16.50 - $22.50/hr

Sunnyside Chevrolet in Elyria has an opening for a qualified Office Administrator for the Collision department. The right candidate is someone who is energetic, customer-focused, reliable, and self ...

Collision Center Office Admin

Elyria, OH

$16.50 - $22.50/hr

Sunnyside Chevrolet in Elyria has an opening for a qualified Office Administrator for the Collision department. The right candidate is someone who is energetic, customer-focused, reliable, and self ...

Collision Center Office Admin

Elyria, OH ยท On-site

$16.50 - $22.50/hr

Sunnyside Chevrolet in Elyria has an opening for a qualified Office Administrator for the Collision department. The right candidate is someone who is energetic, customer-focused, reliable, and self ...

Collision Center Office Admin

Elyria, OH ยท On-site

$16.50 - $22.50/hr

Sunnyside Chevrolet in Elyria has an opening for a qualified Office Administrator for the Collision department. The right candidate is someone who is energetic, customer-focused, reliable, and self ...

Key Collision is hiring Collision Shop Support staff - and this could be your perfect first step ... Pitch in with paperwork and basic data entry to assist the front office * Communicate with team ...

Collision Shop Support

Keene, NH ยท On-site

$17 - $19/hr

Key Collision is hiring Collision Shop Support staff -- and this could be your perfect first step ... Pitch in with paperwork and basic data entry to assist the front office * Communicate with team ...

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At ... Maintains the appearance and cleanliness of shop and office facilities. Key Job Responsibilities

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Collision Office information

See salary details

$31K

$67.1K

$90.5K

How much do collision office jobs pay per year?

As of Jun 1, 2026, the average yearly pay for collision office in the United States is $67,146.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $76,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collision Office professional, and why are they important?

To thrive as a Collision Office professional, you need a solid understanding of insurance claims processing, customer service, and administrative tasks, often supported by experience in automotive repair or related fields. Familiarity with estimating software like CCC ONE or Mitchell, as well as proficiency in office systems such as Microsoft Office Suite, is typically required. Strong organizational skills, attention to detail, and effective communication are valuable soft skills for managing client expectations and coordinating between repair teams and insurers. These abilities are crucial for ensuring efficient workflow, accurate documentation, and high customer satisfaction in a busy collision repair environment.

What are the typical daily responsibilities of someone working in a Collision Office?

In a Collision Office, daily responsibilities often include coordinating repair schedules, managing insurance claims, communicating with customers about estimates and repair timelines, and ensuring all necessary documentation is completed accurately. Team members frequently collaborate with technicians, parts suppliers, and insurance adjusters to keep repairs on track. The role requires attention to detail, multitasking, and strong communication skills to streamline the repair process and maintain customer satisfaction.

What is a Collision Office and what do they do?

A Collision Office, often found in auto body repair shops or insurance companies, is responsible for managing the administrative and customer service aspects of vehicle collision repairs. They handle tasks such as processing claims, coordinating repairs with technicians, communicating with insurance companies, and keeping customers informed throughout the repair process. Their role ensures efficient workflow and customer satisfaction by bridging the gap between clients, technicians, and insurers.

What is the difference between Collision Office vs Body Shop Estimator?

AspectCollision OfficeBody Shop Estimator
CredentialsTypically requires high school diploma, certifications like I-CAR or ASESame certifications, often with additional estimating courses
Work EnvironmentOffice setting, coordinating repairs and insurance claimsOffice and shop environment, assessing vehicle damage
Industry UsageUsed across auto repair and insurance companiesPrimarily in auto body shops and repair facilities
Job FocusManaging repair process, insurance communicationEstimating repair costs, writing repair estimates

The Collision Office and Body Shop Estimator roles overlap in credentials and work environment, both focusing on vehicle repairs and insurance coordination. The Collision Office often has a broader administrative role, while the Body Shop Estimator specializes in creating detailed repair estimates. Both positions are essential in the auto repair industry and frequently searched together by job seekers.

More about Collision Office jobs
What cities are hiring for Collision Office jobs? Cities with the most Collision Office job openings:
What states have the most Collision Office jobs? States with the most job openings for Collision Office jobs include:
Infographic showing various Collision Office job openings in the United States as of May 2026, with employment types broken down into 20% Full Time, 20% Temporary, and 60% Contract. Highlights an 9% Physical, 36% Hybrid, and 55% Remote job distribution, with an average salary of $67,146 per year, or $32.3 per hour.

Collision Estimator - Ira Collision Center North

Group 1 Auto

Saco, ME โ€ข On-site

$59.20K - $80.10K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Collision Estimator

Ira Collision Center North is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Collision Estimator to our team.

Benefits:

  • Health, Dental & Vision insurance
  • Life & Disability insurance
  • 401(k) plan with company match
  • Paid vacation
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

Responsibilities

  • Greets customers upon arrival as well as communicate with them on the telephone providing information, scheduling appointments and collecting customer vehicle information.
  • Builds and maintains strong relationships with customers, insurance companies and co-workers.
  • Listens to customer requests and completes a proper, clear explanation on the work order.
  • Thoroughly checks the customers' vehicles to determine all damage to the vehicle include: structural, exterior and interior damage, overall body and mechanical issues.
  • Calculates the estimated cost of labor and parts to repair or replace each affected item on the vehicle as well as the estimate for the salvage value of the total vehicle.
  • Review with the customer the cost effectiveness of repair versus replacement of parts.
  • Determine costs associated with repainting or other applicable customizing that may be required.
  • Proper completion of insurance claim forms to indicate repair or replacement cost estimates and specific recommendations.
  • Other duties may be assigned by management
  • Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.

Qualifications

  • DRP (Direct Repair Program) Experience
  • One or more years related experience in the collision repair industry.
  • Proficient at operating a personal computer including Microsoft Office: E-mail, Excel and Word.
  • Ability to work independently and be self-motivated.
  • High school diploma or equivalent.
  • Valid driver license in the state that you will work and a good driving record.
  • Great attitude with high-energy personality,
  • Excellent customer service skills.
  • Professional appearance and work ethic.
  • Ability to work well in a process driven environment.
  • Outstanding communication skills in both verbal and written.

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.