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Collision Director Jobs in Riverside, CA (NOW HIRING)

As the largest founder-led collision repair service provider in the U.S., we serve our customers ... Serve as a mentor and direct the activities of the Parts Assistant * Additional responsibilities as ...

TEC Equipment's collision centers provide the highest quality body, paint, fabrication, detail, and ... Accountable for all direct and indirect labor hours on a daily and weekly basis. * Maintain current ...

Body Shop Painter

Fontana, CA · On-site

$27.53 - $34.51/hr

TEC Equipment's collision centers provide the highest quality body, paint, fabrication, detail, and ... Accountable for all direct and indirect labor hours on a daily and weekly basis. * Maintain current ...

TEC Equipment's collision centers provide the highest quality body, paint, fabrication, detail, and ... Accountable for all direct and indirect labor hours on a daily and weekly basis. * Maintain current ...

Warehouse Specialist I

Riverside, CA · On-site

$18.50 - $22.50/hr

TERREPOWER Collision business unit, All Star Auto Parts is seeking a dedicated individual to join ... clearly as directed Qualifications * General knowledge of shipping and receiving procedures

Keeping vehicle lot neat and orderly, moving units as directed by the sales managers and in ... Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision ...

Lot Porter

Fontana, CA

$22.75 - $28.53/hr

Our full-service line-up also features quality parts, state-of-the-art service, collision centers ... Keep lot neat and orderly, moving equipment as directed * Detail trucks, ensuring they are clean ...

Lot Porter

Fontana, CA · On-site

$22.75 - $28.53/hr

Our full-service line-up also features quality parts, state-of-the-art service, collision centers ... Responsibilities * Keep lot neat and orderly, moving equipment as directed * Detail trucks ...

Lot Porter

Fontana, CA

$22.75 - $28.53/hr

Our full-service line-up also features quality parts, state-of-the-art service, collision centers ... Responsibilities * Keep lot neat and orderly, moving equipment as directed * Detail trucks ...

Wheel Core Buyer

Ontario, CA · On-site

$27 - $30/hr

Maintain direct line of communications with leadership and peers regarding competitive situation ... Possess comprehensive knowledge of replacement parts for the aftermarket collision repair industry.

Maintain direct line of communications with leadership and peers regarding competitive situation ... Possess comprehensive knowledge of replacement parts for the aftermarket collision repair industry.

Technical Program Manager

Irvine, CA · On-site

$138K - $179K/yr

... without collision. * Serve as the " Engine ," driving resolution on risks, blockers, and ... Self-directed and outcome-oriented, with the ability to operate with autonomy across a broad ...

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Collision Director information

See Riverside, CA salary details

$23.2K

$78.5K

$173.1K

How much do collision director jobs pay per year?

As of Jul 13, 2026, the average yearly pay for collision director in Riverside, CA is $78,520.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,401.00 and $98,390.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a Collision Director?

As a Collision Director, your day-to-day responsibilities will include overseeing the entire collision repair process, managing workflow, ensuring quality control, and handling customer and insurance communications. You’ll supervise technicians and administrative staff, monitor shop metrics, and resolve any workflow or customer issues that arise. Collaborating closely with service advisors, parts departments, and insurance adjusters is a regular part of the job. You will also be responsible for maintaining compliance with safety and industry standards, ensuring repairs are completed on time and to specification.

What does a Collision Director do?

A Collision Director oversees the operations of an auto body repair facility, ensuring efficiency, quality, and customer satisfaction. They manage staff, coordinate repair processes, monitor financial performance, and maintain compliance with industry standards. Their role includes working with insurance companies, handling customer concerns, and implementing strategies to improve service and profitability.

What are the key skills and qualifications needed to thrive in the Collision Director position, and why are they important?

To excel as a Collision Director, you need extensive knowledge of automotive repair, collision industry standards, and management, usually supported by significant experience and technical certifications like I-CAR or ASE. Familiarity with collision estimating software (such as CCC ONE or Mitchell), shop management systems, and insurance processing tools is highly beneficial. Exceptional leadership, communication, and problem-solving skills set top performers apart in this position. These competencies ensure efficient operations, high-quality repairs, and strong customer and team satisfaction in a fast-paced auto body environment.

What are the most commonly searched types of Collision jobs in Riverside, CA? The most popular types of Collision jobs in Riverside, CA are:
What are popular job titles related to Collision Director jobs in Riverside, CA? For Collision Director jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Collision Director jobs in Riverside, CA look for? The top searched job categories for Collision Director jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Collision Director jobs? Cities near Riverside, CA with the most Collision Director job openings:

Customer Service Representative

CSN Collision

Rancho Cucamonga, CA • On-site

$16.25 - $22.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago


Job description

The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group, Inc. customers. The CSR will play an integral role in delivering the highest quality of service to everyone who contacts ACG and walks through body shop. In this role, the CSR is responsible for checking in customers, their vehicles and for keeping the customer informed and updated on the process. Managing and organizing rentals, speaking to insurance companies on behalf of our customers and maintaining Dealer relations. Managing the telephones is a priority; helping the customer as much as possible and then transferring calls, taking messages, and making outbound calls to customers and to ACG vendors

Requirements

       Greet customers in a friendly and inviting manner by phone and in person.

       Properly secure repair authorizations for customer vehicle repair.

       Create customer files.

       Collect and update all customer information.

       Handle clerical aspects of Insurance Claims and Supplements.

       Open repair orders in estimating system.

       Confirm coverage and deductibles with insurance companies for all repair orders. 

       Update customer on vehicle status two to three times a week and update notes in estimating system.

       Handle customer complaints with integrity and poise. Escalate call to upper management if unable to resolve the issue.

       Meet daily with Estimator and Production Manager to ensure accurate updates are given.

       Update car rental program daily.

       Receive cash, checks and credit card payments from customers. Record payments in estimating system.

       Assist with closing files for delivery.

       Check the exceptions tab in estimating system throughout the repair process.

       Ensure all parts have been received and invoices are posted.

       Confirm all labor has been assigned accordingly.

       Schedule estimate appointments, vehicle drop off and vehicle pick up appointments.

       Deliver customer vehicles.

       Collect payments (i.e. deductibles, insurance drafts, etc.).

       Walk customer to their vehicle and review the repairs that were done on the vehicle. Escalate questions as needed with shop Estimator.

       Clerical duties (i.e. filing, faxing, photocopying, scanning, etc.)

       Maintains clean office environment. May be required to perform light cleaning duties such as sweeping, mopping, wiping, dusting etc. in the facility

       Conducts routine tasks as directed

       Closely supervised with little latitude for independent judgment

Benefits

401k Match

Vacation

Sick Pay

Holiday

Medical, dental, Vision Insurance