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Collections Jobs in Tempe, AZ (NOW HIRING)

Acadia Healthcare

Healthcare Collections Specialist

Mesa, AZ · On-site

$17.50 - $21.75/hr

Overview Agave Ridge Behavioral Health Hospital is seeking a Full Time Healthcare Collections Specialist EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: • High school diploma or equivalent required. • ...

builders

Credit and Collections Analyst

Surprise, AZ · On-site

The ideal candidate will complete activities within the Credit and Collections department across assigned locations, including implementation of company's policies and procedures related to credit ...

Evolution Restoration and Renovation

Be Seen First

Billing and Collections Assistant

Phoenix, AZ · On-site

$20 - $25/hr

Billing and Collections Assistant OVERVIEW: Evolution Restoration & Renovation is a Phoenix-based restoration and reconstruction company. We are looking for a detail-oriented Billing and Collections ...

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All JobsCollections JobsCollections Jobs in Tempe, AZ

Collections information

See Tempe, AZ salary details

$12

$20

$29

How much do collections jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for collections in Tempe, AZ is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.37 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Tempe, AZ? The most popular types of Collections jobs in Tempe, AZ are:
What are popular job titles related to Collections jobs in Tempe, AZ? For Collections jobs in Tempe, AZ, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Tempe, AZ look for? The top searched job categories for Collections jobs in Tempe, AZ are:
What cities near Tempe, AZ are hiring for Collections jobs? Cities near Tempe, AZ with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Tempe, AZ as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 5% Hybrid, and 5% Remote job distribution, with an average salary of $43,407 per year, or $20.9 per hour.

Onsite Collections Representative - Phoenix, AZ

Account Control Technology

Phoenix, AZ • On-site

$16 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Account Control Technology Onsite Collections Representative – Phoenix, AZ Location: Phoenix, AZ Overview Work Location: This is an onsite position at our Phoenix office. Compensation: $16–$22/hour based on experience. Training Schedule: 2 Weeks Training / 4 Weeks Nesting Monday‐Friday 8am‐5pm MST. Production Schedule: Monday – Friday 9A‐6P. After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI‐powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. Build Your Future! Come join our thriving team as a Onsite Collections Representative! We are seeking ambitious, self‐motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI? Paid training Team‐oriented work environment Growth opportunity Generous bonus opportunity Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities Call consumers to secure payments on past due student loan accounts. Each call is unique...you'll never get bored! Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail‐oriented people are a great fit! Qualifications High School diploma or equivalent Access to high‐speed Internet required. FDCPA knowledge preferred. Professional phone etiquette and solid negotiating skills. Positive attitude and strong customer service aptitude. Ability to problem solve and multi‐task. Willingness to maintain confidentiality. Ability to remain in a stationary position 95% of the time. We need you doing what you do best, reaching out to our consumers! Ability to exchange accurate information effectively over the phone. Work Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. #J-18808-Ljbffr

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