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Collections Jobs in Tempe, AZ (NOW HIRING)

WillScot

Collections Specialist

Scottsdale, AZ · On-site

$18 - $24.25/hr

A direct report to the Collections Supervisor, the Collections Specialist is a dynamic role intended for a candidate who is capable of delivering an exceptional level of customer service and issue ...

WillScot

Collections Specialist

Scottsdale, AZ · On-site

$18 - $24.25/hr

A direct report to the Collections Supervisor, the Collections Specialist is a dynamic role intended for a candidate who is capable of delivering an exceptional level of customer service and issue ...

Medix

Collections Specialist

Phoenix, AZ · On-site

$20/hr

Job Summary Our client is seeking a Collections Specialist to serve as the first point of contact for clients while supporting billing and collections efforts. This role combines front desk ...

WillScot

Collections Specialist

Scottsdale, AZ

$18.75 - $25.25/hr

A direct report to the Collections Supervisor, the Collections Specialist is a dynamic role intended for a candidate who is capable of delivering an exceptional level of customer service and issue ...

OneMain Financial

Collections Specialist Int

Tempe, AZ · On-site

$17.75 - $24/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer ...

Acadia Healthcare

Medical Collections Specialist

Mesa, AZ · On-site

$17.50 - $21.75/hr

Agave Ridge Behavioral Health Hospital is seeking a Full Time Medical Collections Specialist EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: · High school diploma or equivalent required. · Three or more ...

Acadia Healthcare

Medical Collections Specialist

Mesa, AZ · On-site

$17.50 - $21.75/hr

Overview Agave Ridge Behavioral Health Hospital is seeking a Full Time Medical Collections Specialist EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: • High school diploma or equivalent required. • ...

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All JobsCollections JobsCollections Jobs in Tempe, AZ

Collections information

See Tempe, AZ salary details

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How much do collections jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for collections in Tempe, AZ is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.37 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Tempe, AZ? The most popular types of Collections jobs in Tempe, AZ are:
What are popular job titles related to Collections jobs in Tempe, AZ? For Collections jobs in Tempe, AZ, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Tempe, AZ look for? The top searched job categories for Collections jobs in Tempe, AZ are:
What cities near Tempe, AZ are hiring for Collections jobs? Cities near Tempe, AZ with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Tempe, AZ as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 5% Hybrid, and 5% Remote job distribution, with an average salary of $43,407 per year, or $20.9 per hour.

Collections Specialist

WillScot

Scottsdale, AZ • On-site

$18 - $24.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 hours ago

WillScot rating

7.3

Company rating: 7.3 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

320th of 537 rated manufacturers

Job description

At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico.
Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We're deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here. Build your future with us!
ABOUT THE JOB:
A direct report to the Collections Supervisor, the Collections Specialist is a dynamic role intended for a candidate who is capable of delivering an exceptional level of customer service and issue resolution to our customers while assertively reducing delinquent receivables.
WHAT YOU'LL BE DOING:
  • Place calls to and receive calls from past due commercial account holders according to established calling guidelines in order to discuss payment arrangements
  • Establish acceptable payment arrangements, including settlements when warranted, while building a positive relationship with the customer
  • Counsel customers to assist in finding funds to bring account current
  • Generate and respond to written correspondence (letters, e-mails, web chats, etc.) in a professional, compliant manner
  • Respond to all inquiries, redirecting when necessary
  • Maintain accurate documentation reflective of the conversation and subsequent arrangement reached with customer
  • Manage to collection objectives using a high degree of professionalism and persuasiveness
  • Make recommendation for next steps when accounts becomes un-performing or unresponsive
  • Complete skip tracing when contact with customer ceases
  • Work effectively with salesperson, branch personnel and other team members in reaching resolution of account
  • Work unapplied cash in search of payments
  • This is a team-based role and may assist in supporting the team in other aspects as well as help drive our Company's Strategies and promote our Mission, Vision and Values.

EDUCATION AND QUALIFICATIONS:
  • College Degree or equivalent work experience
  • Minimum 5 years prior collections required, preferably in a commercial collection environment, but consideration will be given an applicant with large ticket consumer collection experience
  • Proficiency in Microsoft Office environment, including Word, Excel, Access and PowerPoint with demonstrated accuracy at 35-40 keyboarding speed
  • Excellent verbal and written communication skills
  • High degree of professionalism
  • Attention to detail
  • Keen listening skills and ability to persuade others
  • Ambitious, goal-orientated and self-motivate

Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be found here.
WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be!

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