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Collections Jobs in Southfield, MI (NOW HIRING)

Lineage Logistics

Collections Coordinator

Novi, MI · On-site

The Collections Coordinator will facilitate collection of delinquent accounts along with assisting the local facilities with guidance on outstanding accounts and initial credit application process.

Plantemoran

Collections Analyst

Southfield, MI · On-site

Engages in collections operations * Analyzes major accounts and reviews for complex collection activities * Analyzes large engagements and aged WIP balances to ensure timely billing * Develops and ...

FutureSoftIT

Customer Management Team Associate

Ypsilanti, MI · On-site

$13 - $18/hr

Experience working with and issuing credit memos * Assist with monitoring accounts to identify outstanding balances. * • Support the collections team by preparing vendor agreements, drafting emails ...

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Showing results 21-40

All JobsCollections JobsCollections Jobs in Southfield, MI

Collections information

See Southfield, MI salary details

$11

$19

$27

How much do collections jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for collections in Southfield, MI is $19.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.07 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Southfield, MI?

The most popular types of Collections jobs in Southfield, MI are:

What cities near Southfield, MI are hiring for Collections jobs?

Cities near Southfield, MI with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Southfield, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,957 per year, or $19.7 per hour.

Collections Coordinator

Lineage Logistics

Novi, MI • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 28 days ago

Job description

The Collections Coordinator will facilitate collection of delinquent accounts along with assisting the local facilities with guidance on outstanding accounts and initial credit application process. This role will carry out various AR processes and procedures to ensure efficient, timely and accurate reporting of financial results to corporate accounting each month.
This role provides additional administrative support as needed, including working with the local Sales Managers and General Managers maintaining the Account Receivables ensuring locations are adhering to the company standard.

ESSENTIAL JOB DUTIES & RESPONSIBILITES:

  • Maintain and monitors accounts receivable for specified market area based on company standard.
  • Requests and pursue payment on delinquent accounts via communication with customers, while identifying delinquent accounts requiring external collection efforts.
  • Follows established guidelines to review and update account status and payments.
  • Maintains log of payment promises and pertinent account details, scheduled follow-up communication with customer.
  • Process credit applications and responding to credit inquiries from external and internal clients.
  • Provide duplicate invoices and customer statements to customers.
  • Coordinate communication with local Sales Managers and Office Managers addressing delinquent accounts and disputes. Researching as needed.
  • Support AR Standards Committee by reviewing and providing credit standing of customers.

QUALIFICATIONS (KNOWLEDGE, SKILLS & ABILITIES):

  • Bachelor's degree in Accounting or related field and/or equivalent experience.
  • 2+ years of experience in the accounts receivable with concentration in collections preferred.
  • Working understanding of accounting principles, practices and procedures.
  • Proficient computer skills including Microsoft Office Suite, with a strong focus on Excel, and Workday.
  • Excellent interpersonal and communication skills with the ability to interact with all levels of the organization.
  • Excellent organizational skills and attention to detail.
  • Ability to function well in a high-paced environment with minimal supervision.

Why Lineage?
This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.
Benefits


Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.

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About Lineage Logistics

Sourced by ZipRecruiter

At Lineage, we have a shared purpose: We are transforming the food supply chain to eliminate waste and help feed the world. Lineage Logistics is the industry's leading innovator in temperature-controlled supply chain and logistics. Lineage's expertise in end-to-end logistical solutions, its unrivaled real estate network, and its use of technology combine to promote food safety, increase distribution efficiency, advance sustainability, lessen environmental impact, and minimize supply chain waste. As a result, Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In pursuit of this shared purpose, we are working to build a world class Solutions Design team.

Industry

Trucking

Company size

10,000+ Employees

Headquarters location

Novi, MI, US

Year founded

2012

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