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Collections Jobs in Hampton, VA (NOW HIRING)

LoanCare

Collections Team Lead (On-site)

Virginia Beach, VA · On-site +1

$20.43 - $34.28/hr

Review Collections General voicemail daily * Review COLCSH tasks and respond with cash posting instructions through task * Review Formstorm, submitting directions through the application, advising ...

LoanCare

Collections Team Lead (On-site)

Virginia Beach, VA · On-site

$20.43 - $34.28/hr

Review Collections General voicemail daily * Review COLCSH tasks and respond with cash posting instructions through task * Review Formstorm, submitting directions through the application, advising ...

Gohrt

Revenue Collections Attendant - Night PT

Norfolk, VA · On-site

$15.01/hr

. Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton ...

All Star Elite, LLC

Women's Wear Designer

Norfolk, VA · On-site

$60K - $70K/yr

As a Women's Wear Designer, you will be responsible for creating innovative and trend-forward apparel collections that resonate with diverse consumer preferences across the United States. Your role ...

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Showing results 21-40

All JobsCollections JobsCollections Jobs in Hampton, VA

Collections information

See Hampton, VA salary details

$12

$21

$30

How much do collections jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for collections in Hampton, VA is $21.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.80 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Hampton, VA? The most popular types of Collections jobs in Hampton, VA are:
What are popular job titles related to Collections jobs in Hampton, VA? For Collections jobs in Hampton, VA, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Hampton, VA look for? The top searched job categories for Collections jobs in Hampton, VA are:
What cities near Hampton, VA are hiring for Collections jobs? Cities near Hampton, VA with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Hampton, VA as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% In-person, 2% Hybrid, and 8% Remote job distribution, with an average salary of $44,232 per year, or $21.3 per hour.

Collections and Recovery Specialist

Alliance iCommunications

Hampton, VA • On-site, Remote

$15 - $17/hr

Full-time

Re-posted 25 days ago

Job description

Join a Team That's Passionate About Making Lives Better!

At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!

Are you ready to make a real difference - for customers and the company?
In this role you will help individuals navigate financial hardship while driving real business impact. If you're someone who thrives in a fast-paced, ever-evolving environment and loves the challenge of meaningful, goal-driven work, this is your opportunity to shine.
Compensation: $15.00 to $17.00 per hour

What You'll Do:

As aCollections and Recovery Specialist, you'll play a crucial role in helping clients recover delinquent loan products and past-due accounts. You'll negotiate payment solutions with empathy and professionalism, empowering consumers to regain financial control - and earning strong commission while doing it.

  • Contacting consumers to collect on overdue accounts via outbound and inbound calls

  • Negotiatingpayoffs, settlements, and payment plans

  • Communicating withrespect and empathy, offering realistic solutions to distressed clients

  • Documenting all communications and guiding customers through payment systems (online or IVR)

  • Navigatingstate-specific collection laws and legal recovery processes

  • Managing daily work logs, prioritizing accounts, and maintaining call productivity

  • Performingskip tracingand using investigative tools to locate consumers

  • Completing requiredcompliance certificationsper client and regulatory guidelines

Why Join Us?

  • Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.

  • Comprehensive Training: We offer extensive paid training to ensure you're equipped for success.

  • Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.

  • Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.

  • Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections.

  • State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.

  • Rewarding Work: Help businesses grow while making a real difference in people's lives!

Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!

Twitter & Instagram: bgocareers

Facebook: Bill Gosling Outsourcing

LinkedIn: Bill Gosling Outsourcing

Website - https://www.billgosling.com/careers

By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's privacy policy here- https://www.billgosling.com/privacy-policy and consent to the collection, use, and storage of personal information in accordance with the policy.

At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here.If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know.

Bill Gosling Outsourcing - Where your career thrives!

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