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Collections Jobs in Covington, KY (NOW HIRING)

Claims Collections Processor

Mason, OH

$16 - $20.25/hr

Collections Team, Cash Team, Billing, Accounting, Account Management and various other internal management and operational areas/staff. * EXTERNAL - Customers Additional Information KNOWLEDGE AND ...

Call Center Representative - Collections

Cincinnati, OH · Hybrid

$20.33 - $24.78/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

All consumers of our clients are in the post-lawsuit, legal stage of collections; managing files throughout the legal process is an important responsibility in this role. If you have a strong focus ...

Accounts Receivable Clerk

KY

$21 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is heavily focused on cash application and business-to-business collections, with additional responsibility for supporting billing functions. The ideal candidate will be detail-oriented ...

Account Receivable Specialist

Cincinnati, OH · On-site

$19.50 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage insurance and self-pay collections. * Post payments and reconcile accounts. * Rebill corrected claims as needed. * Review and process write-offs in accordance with company policy. * Process ...

Showing results 21-40

Collections information

See Covington, KY salary details

$12

$20

$29

How much do collections jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for collections in Covington, KY is $20.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.32 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are the most commonly searched types of Collections jobs in Covington, KY?

The most popular types of Collections jobs in Covington, KY are:

What job categories do people searching Collections jobs in Covington, KY look for?

The top searched job categories for Collections jobs in Covington, KY are:

What cities near Covington, KY are hiring for Collections jobs?

Cities near Covington, KY with the most Collections job openings:

Infographic showing various Collections job openings in Covington, KY as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $43,335 per year, or $20.8 per hour.

Accounts Receivable & Collections Specialist

Trak Group

Milford, OH

$17.50 - $23.25/hr

Full-time

Posted 8 days ago


Job description

Job Description Accounts Receivable & Collections Specialist Setting/Hours: 100% In-Office | 8-5 Join trak group in partnering with a growing client in Milford, Ohio that's expanding its Shared Services team. Position Summary We are seeking an Accounts Receivable & Collections Specialist to manage customer accounts, apply cash receipts, resolve deductions, and support collection efforts to improve cash flow and reduce outstanding balances. This role requires strong analytical skills, business acumen, and excellent customer communication to effectively manage account portfolios and maintain positive client relationships.

Key Responsibilities Manage an assigned portfolio of customer accounts and monitor aging balances. Perform collections activities through phone calls and email while maintaining positive customer relationships. Apply daily cash receipts accurately and resolve payment discrepancies.

Research and reconcile customer deductions, short payments, and unapplied cash. Investigate and resolve billing and payment issues in collaboration with internal departments. Maintain accurate account records and collection notes.

Monitor delinquent accounts and follow up to ensure timely payment. Analyze account activity and identify trends impacting collections performance. Utilize Microsoft Excel to track account status, analyze data, and prepare reports.

Communicate professionally with customers to negotiate payment resolutions and resolve account issues. Support month-end Accounts Receivable activities and reporting as needed. Qualifications Previous Accounts Receivable experience required, including cash applications and deductions.

Experience managing customer account portfolios and collections. Strong understanding of AR processes and business operations. Proficiency with Microsoft Excel.

Excellent verbal and written communication skills, with confidence speaking with customers by phone. Strong analytical, problem-solving, and reconciliation skills. Ability to prioritize multiple accounts and meet deadlines in a fast-paced environment.

High attention to detail and strong organizational skills. Ideal Candidate Profile Customer-focused accounting professional with strong collections and relationship-building skills. Confident communicator who can effectively resolve payment issues while maintaining positive customer relationships.

Analytical thinker with solid business acumen and a proactive approach to problem-solving. Organized, detail-oriented professional who thrives in a fast-paced Accounts Receivable environment. Self-motivated team player committed to improving cash flow and delivering exceptional customer service.

If you're ready to take the next step in your career and want to make an impact, partner with trak group to explore this opportunity. #shared