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Collections Associate Jobs in Covington, KY (NOW HIRING)

Bush Truck Leasing

Collections Representative

Mason, OH

$16 - $20.75/hr

Position Summary The Collections Specialist supports the Accounts Receivable team by contacting ... Associate degree in business, finance, or a related field preferred but not required * Customer ...

System Soft Technologies

Associate Attorney

Madeira, OH · On-site

$85K - $100K/yr

Associate Attorney (Foreclosure & Creditors' Rights) Location: Madeira, Ohio (Cincinnati area ... Experience: 0-3 years of experience in bankruptcy, collections, or civil litigation. (Courtroom ...

TriHealth, Inc.

PreAccess Associate

Norwood, OH

***Pre Access Associate - Norwood campus * Make a difference every day as an Pre Access Associate for ... Utilizes secure financial protocols to obtain pre-service collections. Job Responsibilities:

TriHealth, Inc.

PreAccess Associate

Norwood, OH · On-site

***Pre Access Associate - Norwood campus * Make a difference every day as an Pre Access Associate for ... Utilizes secure financial protocols to obtain pre-service collections. Job Responsibilities:

TriHealth, Inc.

PreAccess Associate

Norwood, OH · On-site

$15 - $20.25/hr

***Pre Access Associate - Norwood campus * Make a difference every day as an Pre Access Associate for ... Utilizes secure financial protocols to obtain pre-service collections. Job Responsibilities:

Brock & Scott PLLC

Associate Attorney

Cincinnati, OH

Manage and support a caseload involving mortgage foreclosure and creditor-side collections matters in Ohio and Kentucky under attorney supervision as needed. * Review legal documents, loan files, and ...

TriHealth

PreAccess Associate

Norwood, OH · On-site

***Pre Access Associate - Norwood campus * Make a difference every day as an Pre Access Associate for ... Utilizes secure financial protocols to obtain pre-service collections. Job Responsibilities:

TriHealth

PreAccess Associate

Norwood, OH · On-site

***Pre Access Associate - Norwood campus * Make a difference every day as an Pre Access Associate for ... Utilizes secure financial protocols to obtain pre-service collections. Job Responsibilities:

TriHealth, Inc.

Pre-Access Associate

Norwood, OH · On-site

$14.50 - $15.75/hr

***Pre Access Associate - Norwood campus * Make a difference every day as an Pre Access Associate for ... Utilizes secure financial protocols to obtain pre-service collections. Job Responsibilities:

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Showing results 1-20

All JobsCollections Associate JobsCollections Associate Jobs in Covington, KY

Collections Associate information

See Covington, KY salary details

$10

$20

$29

How much do collections associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for collections associate in Covington, KY is $20.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.40 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Covington, KY?

The most popular types of Collections jobs in Covington, KY are:

What cities near Covington, KY are hiring for Collections Associate jobs?

Cities near Covington, KY with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Covington, KY as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,689 per year, or $20 per hour.

Collections Representative

Mason, OH

Bush Specialty Vehicles
51 - 200 employees
Learn more about Bush Specialty Vehiclesexternal

$16 - $20.75/hr

Full-time

Re-posted 22 days ago

Key responsibilities

  • Contact customers by phone and email regarding early-stage past-due balances

  • Document customer interactions, payment arrangements, and account activity in the company leasing system

  • Coordinate with the Accounting team to resolve billing questions or payment discrepancies

Job description

Position Summary

The Collections Specialist supports the Accounts Receivable team by contacting customers with early-stage past-due balances (primarily 30 days or less) and assisting them in resolving payment issues.

This role focuses on customer communication, problem-solving and accurate documentation while helping customers bring accounts current.

This is an entry-level opportunity ideal for individuals with strong customer service skills who are interested in developing experience in credit, collections, or finance. Training on company systems and collection procedures will be provided.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

  • Contact customers by phone and email regarding early-stage past-due balances

  • Professionally communicate payment options and assist customers in resolving outstanding balances

  • Document customer interactions and payment arrangements in the company leasing system

  • Record customer payments and update account status as applicable

  • Coordinate with the Accounting team to resolve billing questions or payment discrepancies

  • Escalate complex or unresolved accounts to senior collections staff when appropriate

  • Maintain accurate and organized records of customer communication and account activity

  • Handle sensitive customer information with professionalism and confidentiality

  • Perform additional duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • Associate degree in business, finance, or a related field preferred but not required

  • Customer service, call center, administrative, or retail experience preferred

  • Strong verbal communication skills and comfort speaking with customers by phone

  • Ability to remain professional and courteous when discussing payment issues

  • Basic computer skills and familiarity with Microsoft Office (Word, Excel, Outlook)

  • Strong attention to detail and organizational skills

  • Ability to learn company systems and processes

Previous collections experience is not required.

Physical Demands and Work Environment

  • Prolonged periods of sitting at a desk and working on a computer

  • Standard office environment

  • Occasional need to lift up to 15 pounds

  • May require occasional schedule flexibility to meet business needs

Minimum Qualifications (Knowledge, Skills, and Abilities)
  • Associate degree in business or a related field preferred.
  • At least three (3) years of credit and collections experience highly preferred.
  • Strong verbal and written communication skills.
  • Working knowledge of the Fair Debt Collection Practices Act (FDCPA) and relevant federal and state collection regulations.
  • High attention to detail with excellent organizational skills.
  • Proven ability to handle confidential information with integrity and discretion.
  • Professional demeanor with the ability to remain calm and courteous in difficult situations.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and comfort navigating company-specific systems, including leasing software.
Physical Demands and Work Environment
  • Prolonged periods of sitting at a desk and working on a computer.
  • Standard office environment with minimal physical effort required.
  • Occasional need to lift up to 15 pounds.
  • Position may require extended hours or flexible scheduling to accommodate business needs.

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