ZipRecruiter

Log In

1

Collections Associate Jobs in Maceo, KY (NOW HIRING)

U.S. Navy

RETAIL SERVICES SPECIALIST

Owensboro, KY

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Owensboro, KY · On-site

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

All JobsCollections Associate JobsCollections Associate Jobs in Maceo, KY

Collections Associate information

See Maceo, KY salary details

$10

$19

$29

How much do collections associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for collections associate in Maceo, KY is $19.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.36 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near Maceo, KY are hiring for Collections Associate jobs?

Cities near Maceo, KY with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Maceo, KY as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,570 per year, or $20 per hour.

Associate Director

Owensboro, KY • On-site

Transamerica Life Insurance Company
Insurance Services • 1 - 10 employees
Learn more about Transamerica Life Insurance Companyexternal

Full-time

Re-posted 23 days ago

Job description

The Associate Director is responsible for developing new quality sales, conserving existing business, providing ongoing quality service to policyholders and creating an atmosphere of quality growth, development and job satisfaction to all personnel assigned to his/her Staff.  This includes recruiting, selecting, training, retaining and developing sales personnel.
 
The incumbent reports directly to the Managing Director and is responsible for managing between four and ten field employees assigned to the Staff.  The incumbent works closely with Home Office employees to ensure that the daily activities of the Staff are adequately supported.
With Managing Director approval, the incumbent will create, develop and implement action plans, using Company systems that ensure the profitability of the Staff; as well as each individual Representative under the supervision of this position.
 
The incumbent will manage numbers, goals, objectives and activities for results.  He/she will observe the Company’s rules and instructions on keeping records and filing reports concerning sales and collections.  The incumbent will supervise the assigned Representatives’ service activities in order to achieve Company standards.
 
The incumbent will work with the District Manager to ensure that the Field Office operates within budget.  The incumbent will treat Company funds conscientiously and will spend allocated funds only when it is cost justified.  The incumbent will search for ways to cut costs in order to make the Field Office more profitable and will follow all Company rules and procedures when disbursing Company funds.
 
The incumbent must be involved in weekly joint field work with the Representatives who report directly to him/her.  This will involve observation and generation of assisted sales. The incumbent will set Staff Objectives; interpret those Objectives in terms of observable, controllable activities which can be monitored on a weekly basis; identify sales, service, or business management weaknesses which can then be addressed directly through leadership and/or training.  
 
The incumbent will ensure that quality service is provided to policyholders in a professional, timely, and courteous manner. The incumbent will professionally represent Monumental Life in the local industry organizations listed above.  Active participation in community and civic organizations is also recommended. The incumbent will maintain, and make every effort to enhance, good public relations with policyholders, the community, the industry, and Home Office.
 
Qualifications
  • High school diploma required. Some college and/or undergraduate degree in a business related field (i.e., management, finance, marketing, business administration, etc.) preferred.
  • Life and Health license required.
  • 3 – 5 years’ experience in an insurance sales environment required.
  • Prior management experience in an insurance sales environment preferred.
  • Excellent oral and written communication skills required.
  • Able to work with people in such a manner as to build high morale and group commitments to goals and objectives.  
 
 

Apply