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Collections Jobs in Lexington, KY (NOW HIRING)

Payliance

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Collections Specialist

Lexington, KY · On-site

$18 - $19/hr

Backed by Serent Capital, we're expanding our capabilities and delivering measurable results for clients across lending, e-commerce, collections, and gaming. About the Role The Collector is the ...

corpay

Account Receivable Collections Specialist

Lexington, KY · On-site

$20.25 - $26.50/hr

What We Need Corpay is currently looking to hire an Account Receivable Collections Specialist within our TA Connections division. In this role, you will ensure payments are received and posted in a ...

corpay

Account Receivable Collections Specialist

Lexington, KY · On-site

$20.25 - $26.50/hr

What We Need Corpay is currently looking to hire an Account Receivable Collections Specialist within our TA Connections division. In this role, you will ensure payments are received and posted in a ...

Corpay

Account Receivable Collections Specialist

Lexington, KY · On-site

$20.25 - $26.50/hr

How We Work As an Account Receivable Collections Specialist, you will be expected to work in a remote environment. Corpay will set you up for success by providing: * Home Office set-up * Company ...

Shaker Village

Museum Intern

Harrodsburg, KY · On-site

$1.5K/wk

Collections work may include entering biographical information about Pleasant Hill Shakers, scanning/describing historic photographs, cataloging institutional archives, and assisting with other ...

Shaker Village

Oral History Intern

Harrodsburg, KY · On-site

$1.5K/wk

Oral History Intern Job Summary The Oral History Intern will work under the direction of the Collections Manager, gaining hands-on experience in all aspects of the oral history process. After an ...

HRG Retained Search

Billing Manager

Lexington, KY · On-site

Monitor accounts receivable and manage all collections processes.Ensure compliance with HIPAA, CPT, ICD-10, and all payer-specific billing regulations.Collaborate with pathologists, laboratory staff ...

Wealth Recruitment, LLC

Phlebotomist

Lexington, KY · On-site

$15 - $18.50/hr

This role plays a critical part in patient care by expertly performing venipunctures and other specimen collections, ensuring the quality and accuracy of samples, and supporting the smooth operation ...

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Collections information

See Lexington, KY salary details

$12

$21

$30

How much do collections jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for collections in Lexington, KY is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.89 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Lexington, KY?

The most popular types of Collections jobs in Lexington, KY are:

What cities near Lexington, KY are hiring for Collections jobs?

Cities near Lexington, KY with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Lexington, KY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,375 per year, or $21.3 per hour.

Collections Specialist

Lexington, KY • On-site

Payliance
Finance and Insurance • 51 - 200 employees
Learn more about Paylianceexternal

$18 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

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Job description

About Payliance

Founded in 2007, Payliance is a trusted leader in payment processing — processing more than $63 billion annually, supporting 40,000+ merchant locations, and serving over 350 lending clients. We offer an all-in-one platform for real-time funding, payment processing, account verification, and recovery services, giving lenders the technology to operate efficiently and confidently.

What sets Payliance apart is our blend of modern technology, deep industry expertise, and a highly collaborative, people-first culture. Backed by Serent Capital, we're expanding our capabilities and delivering measurable results for clients across lending, e-commerce, collections, and gaming.

About the Role


The Collector is the frontline voice of Payliance's recovery operation — engaging borrowers via inbound and outbound calls and text messages to facilitate payment resolution. This role requires a professional, persistent approach and the ability to navigate sensitive conversations with empathy and compliance awareness.


This is a great opportunity for someone who is motivated by goals, comfortable on the phone, and looking to build a career in financial services.


What You'll Do

·         Handle inbound collection calls from borrowers, providing account information and payment options.

·         Conduct outbound collection calls to reach borrowers with outstanding balances.

·         Send and respond to text message communications with borrowers.

·         Meet or exceed weekly call volume minimums (100+ calls per day) and payment collection goals.

·         Document all contacts and activity accurately in the system of record.

·         Respond to voicemails and written inquiries from borrowers.

·         Adhere to all applicable compliance requirements, including FDCPA guidelines.

·         Escalate complex calls or disputes to the Team Lead or management as needed.


What You'll Bring

Required Qualifications

·         Strong verbal communication skills and a professional phone presence.

·         Ability to meet daily call volume and weekly collection goals.

·         Comfortable working in a fast-paced, metrics-driven environment.

·         Reliable, punctual, and able to maintain consistent attendance.

·         Basic computer proficiency and ability to navigate multiple systems simultaneously.


Preferred Qualifications

·         Prior experience in collections, customer service, or a call center environment.

·         Familiarity with collections software or loan management systems.

·         Knowledge of FDCPA or consumer debt collection regulations.


Compensation & Benefits

·         Base Salary:  Competitive salary and bonus structure

·         Medical, Dental, and Vision insurance.

·         401(k) with company match.

·         Generous PTO plus paid company holidays.

·         Company-paid life and long-term disability insurance.

·         Paid parental leave.


Work Environment

On-site in Lexington, KY. This role requires in-person attendance during scheduled shifts.

Equal Employment Opportunity

Payliance is an equal opportunity employer. We value diversity and strive to create an inclusive workplace for everyone. Discrimination or harassment of any kind — based on race, color, sex, religion, sexual orientation, gender identity, national origin, age, disability, genetic information, or pregnancy — is not tolerated. Reasonable