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Collections Jobs in Chesterfield, VA (NOW HIRING)

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Universal Banker

Richmond, VA · On-site

$18 - $21/hr

Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, universal banker, banking, teller, collections, banking, teller ...

WSP

Tolling Violations Processing Manager

Richmond, VA · On-site

Develop violations and collections, fulfillment and mailroom standard operating procedures including internal controls * Direct, monitor, and evaluate the activities and performance of the violations ...

Kinsale Insurance

Arbitration Specialist

Richmond, VA · On-site

$70K - $90K/yr

Are you a detail-driven professional with a background in legal documentation, collections, or accounting? Join Kinsale Insurance, a leading excess and surplus (E&S) lines carrier headquartered in ...

WSP

Tolling Violations Processing Manager

Richmond, VA · On-site

Develop violations and collections, fulfillment and mailroom standard operating procedures including internal controls * Direct, monitor, and evaluate the activities and performance of the violations ...

Mission Lane

Compliance Manager

Richmond, VA · On-site +1

$129K - $140K/yr

Every fraud dispute, collections action and back-office process affects a real person. When those interactions are fair, compliant and accurate, Mission Lane delivers on our promise to enable ...

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Showing results 21-40

All JobsCollections JobsCollections Jobs in Chesterfield, VA

Collections information

See Chesterfield, VA salary details

$12

$20

$28

How much do collections jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for collections in Chesterfield, VA is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.84 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Chesterfield, VA? The most popular types of Collections jobs in Chesterfield, VA are:
What cities near Chesterfield, VA are hiring for Collections jobs? Cities near Chesterfield, VA with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Chesterfield, VA as of August 2026, with employment types broken down into 81% Full Time, 14% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $42,446 per year, or $20.4 per hour.

Revenue Collection Agent

Hanover County Government

Hanover, VA • On-site

$40K - $50K/yr

Full-time

Posted 14 days ago

Job description

General Description: This is an administrative position. The incumbent performs investigative and follow-up field and office work in collecting current and delinquent personal property and real estate taxes, State income taxes, dog license fees and returned checks and collections for various County Departments. Organization: The Revenue Collections Agent reports to a Business Manager and supervises no staff.

Essential Functions: Analyzes the more difficult tax accounts to determine the best means of collection and maintains a follow-up file on these. Appears in court for the County to obtain judgments. Assists taxpayers with difficult or unusual problems regarding payments.

Explains requirements for compliance with the laws concerning enforcement of payment of delinquent taxes. Handles correspondence dealing with complex problems and questions of tax liability. Initiates tax liens and summonses.

Maintains records on all delinquent taxes collected. Research delinquent accounts for correct addresses, employment and banking data to aid in collection. Assists taxpayers in working out payment plans based upon ability and legal requirements.

Performs related work as assigned. Working Conditions: A. Hazards None Known B.

Environment Office C. Physical Effort Minimal D. Non-exempt Knowledge, Skills and Abilities: Ability to interact positively with the public is required.

General knowledge of the laws pertaining to the collection of delinquent accounts. Excellent oral and written communication skills. General computer literacy or skills preferably in Microsoft Office computer programs is desired.

Basic knowledge of records maintenance and ability to maintain general office records. Ability to establish and maintain effective working relationships with County officials, employees and the general public. Education, Experience and Training: High school or equivalent required with at least two (2) years' customer service experience preferred - OR - Any equivalent combination of education, experience and/or training sufficient to demonstrate the knowledge, skills and abilities is acceptable.

Special Conditions: Serves at the will of the Treasurer Criminal Records Check, including fingerprinting Twelve-month probationary period

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