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Collections Jobs in Chesterfield, VA (NOW HIRING)

Collections Specialist Details: * Schedule: Monday-Friday | 9:00 AM - 6:00 PM | 1 Saturday per month required * Pay Rate: $22-$26/hour * Contract-to-Hire Opportunity Collections Specialist ...

Collections Coordinator

Richmond, VA · Hybrid

$18 - $28/hr

The Collections Coordinator performs daily accounts receivable followup, documentation, and issue resolution to support the firm's cashflow and aging goals. #ZR The Collections Coordinator will have ...

Collections Coordinator

Richmond, VA · On-site

$18 - $28/hr

The Collections Coordinator performs daily accounts receivable follow-up, documentation, and issue resolution to support the firm's cash-flow and aging goals. #ZR The Collections Coordinator will ...

Collections Analyst The Collections Analyst is responsible for supporting the Sales team and protecting the Lansing brand through the collection of past due amounts for assigned accounts. The Analyst ...

Understand and effectively apply C&F Finance Company's loan servicing philosophy as reflected in the Collections Manual * Demonstrate complete knowledge and successfully passing the annual testing of ...

Understand and effectively apply C&F Finance Company's loan servicing philosophy as reflected in the Collections Manual * Demonstrate complete knowledge and successfully passing the annual testing of ...

Understand and effectively apply C&F Finance Company's loan servicing philosophy as reflected in the Collections Manual * Demonstrate complete knowledge and successfully passing the annual testing of ...

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Collections information

See Chesterfield, VA salary details

$12

$20

$28

How much do collections jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for collections in Chesterfield, VA is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.84 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Chesterfield, VA? The most popular types of Collections jobs in Chesterfield, VA are:
What cities near Chesterfield, VA are hiring for Collections jobs? Cities near Chesterfield, VA with the most Collections job openings:
Infographic showing various Collections job openings in Chesterfield, VA as of August 2026, with employment types broken down into 81% Full Time, 14% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $42,446 per year, or $20.4 per hour.

Collections Specialist

PeopleShare

Richmond, VA

$22 - $26/hr

Contractor

Posted 4 days ago


Job description

Resolve With Purpose — PeopleShare is now hiring Collections Specialists!

Collections Specialist Details:
  • Schedule: Monday–Friday | 9:00 AM – 6:00 PM | 1 Saturday per month required
  • Pay Rate: $22–$26/hour
  • Contract-to-Hire Opportunity

Collections Specialist Responsibilities:
  • Utilize strong interpersonal and negotiation skills to maintain a positive Credit Union image during challenging member interactions
  • Communicate with members regarding delinquent accounts, providing resolutions and answering questions professionally
  • Manage bankruptcy-related accounts, including reviewing documentation, validating proceedings, and identifying potential fraud
  • Coordinate with bankruptcy attorneys and courts to facilitate collateral recovery and minimize losses
  • Monitor loans to ensure adequate insurance coverage is maintained on secured assets
  • Apply knowledge of loan policies, procedures, and bankruptcy regulations to support collections efforts
  • Work independently to manage assigned accounts while maintaining a high level of productivity and accuracy
  • Document member interactions and maintain detailed account records

Collections Specialist Requirements:
  • High school diploma or GED
  • Previous collections experience required; banking or credit union experience strongly preferred
  • Strong understanding of loan servicing, collections practices, and bankruptcy processes
  • Excellent verbal and written communication skills
  • Ability to remain professional and solution-focused during difficult conversations
  • Strong problem-solving and organizational skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proven ability to build rapport and communicate effectively with members, attorneys, and internal teams
  • Self-motivated with the ability to work independently and meet performance goals

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include administrative assistant, receptionist, human resources, customer service, account manager, account specialist, banker, banker, banker, banking, banking, collections, collections, collections, collections, collections, reconciliation, reconciliation, reconciliation, accounts payable clerk, accounts receivable clerk, customer service, office manager, call center, and banker.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
IND36

PeopleShare logo

About PeopleShare

Sourced by ZipRecruiter

Whether you’re a job seeker or a hiring manager, we have the experience, expertise and resources to provide hiring solutions that work for you. We specialize in temporary, temp-to-hire, and direct hire staffing roles in the clerical, financial and light industrial sectors. PeopleShare connects employers and temporary employees who hit the ground running on day one.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Collegeville, PA, US

Year founded

2005

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