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Collections Jobs in Arkansas (NOW HIRING)

7 Brew Coffee

Accounts Receivable Specialist

Springdale, AR · On-site

$18 - $23.75/hr

Collections & Customer Communication * Monitor AR aging reports and proactively follow up on past-due balances. * Communicate professionally with customers regarding outstanding invoices and ...

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All JobsCollections JobsCollections Jobs in Arkansas

Collections information

See Arkansas salary details

$10

$17

$25

How much do collections jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for collections in Arkansas is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.86 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Arkansas?

The most popular types of Collections jobs in Arkansas are:

What cities in Arkansas are hiring for Collections jobs?

Cities in Arkansas with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $36,918 per year, or $17.7 per hour.

Business Office Coordinator

Vantage Point Behavioral Health

Fayetteville, AR • On-site

$21 - $25/hr

Full-time

Re-posted 22 days ago

Job description

OverviewVantage Point is seeking a FT Business Office Coordinator / Patient Account Representative to support our patients and operations through accurate insurance verification, billing, and collections.

Pay $21.00 - $25.00/ HRPURPOSE STATEMENT:

Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections. 

Responsibilities

ESSENTIAL FUNCTIONS:

  • Call and status outstanding claims with third party payors. 
  • Review claims issues and make corrections as needed and rebill.   
  • Utilize claims clearing house to review and correct claims.  Resubmit electronically when available. 
  • Review explanation of benefits to ascertain that claim processed and paid correctly. 
  • Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation. 
  • Manage daily productivity via patient accounting system and productivity reports.  Needs to maintain an average of 30-40 accounts worked per day minimum. 
  • Prorate patient accounts and monitor that balance due is in the correct financial class. 
  • Report an overview of the week to the BOD and participate in AR meetings. 
  • Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment. 
  • Assist financial counselors as needed. 
  • Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.  

OTHER FUNCTIONS:

  • Perform other functions and tasks as assigned.
Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

  • High school diploma or equivalent required. 
  • Three or more years' prior admissions and or collections experience in a hospital setting required. 
  • Psychiatric experience preferred. 

LICENSES/DESIGNATIONS/CERTIFICATIONS:

  • Not applicable

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Employment Type: FULL_TIME

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