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Collections Jobs in Arkansas (NOW HIRING)

bekco

Credit & Collections Coordinator

North Little Rock, AR · On-site

$19.25 - $24.50/hr

The Credit & Collections Coordinator supports the day-to-day operations of the Credit and Accounts Receivable function by managing customer account setup, maintaining accurate credit records ...

bekco

Credit & Collections Coordinator

North Little Rock, AR · On-site

$19.25 - $24.50/hr

The Credit & Collections Coordinator supports the day-to-day operations of the Credit and Accounts Receivable function by managing customer account setup, maintaining accurate credit records ...

Woodruff Arts Center

$48K/yr

Exhibition & Collections Support - 30% * Assist in logistical planning and support of collections-based activities including Collections Committee meetings. * Assist in logistical planning and ...

Orion Placement

Creditor's Rights Attorney

Little Rock, AR · On-site +1

$90K - $110K/yr

Step into a meaningful role handling foreclosure, collections, and title claims matters * Work with an established multi-state team that values strong legal judgment, responsiveness, and client ...

Unity Health

Patient Access Analyst, FT

Searcy, AR · On-site

$15 - $20/hr

Up-Front Collections * Emergency Dept. Registration * Outpatient Registration * Outpatient Surgery & Special Procedure Registration * Information Desk * Inpatient & Observation Processing * Insurance ...

AAIT RCM

Director of Medical Billing

Little Rock, AR · On-site

This role owns the performance, compliance, and continuous improvement of patient access, coding, billing, collections, and denial management operations. The ideal candidate combines deep healthcare ...

State of Arkansas

MUSEUM SUPERVISOR/EXPERT

Little Rock, AR · On-site

$52K - $77K/yr

Ensure exhibits and collections are properly maintained, documented, and preserved according to state and federal museum guidelines.Monitor and evaluate museum attendance, visitor experience, and ...

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All JobsCollections JobsCollections Jobs in Arkansas

Collections information

See Arkansas salary details

$10

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How much do collections jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for collections in Arkansas is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.86 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Arkansas? The most popular types of Collections jobs in Arkansas are:
What are popular job titles related to Collections jobs in Arkansas? For Collections jobs in Arkansas, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Arkansas look for? The top searched job categories for Collections jobs in Arkansas are:
What cities in Arkansas are hiring for Collections jobs? Cities in Arkansas with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Arkansas as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $36,918 per year, or $17.7 per hour.

Credit & Collections Coordinator

bekco

North Little Rock, AR • On-site

$19.25 - $24.50/hr

Other

Posted 12 days ago

Job description

The Credit & Collections Coordinator supports the day-to-day operations of the Credit and Accounts Receivable function by managing customer account setup, maintaining accurate credit records, supporting collections activities, reconciling customer accounts, and resolving payment discrepancies. This role partners with customers and internal teams to promote timely collections, maintain accurate financial records, and deliver exceptional customer service while utilizing SAP and other business systems to support accounts receivable processes.

Job Responsibilities:

Accounts Receivable & Collections

  • Monitor assigned accounts receivable portfolio and perform collection activities to improve cash flow and minimize delinquent balances.
  • Contact customers regarding outstanding invoices, payment discrepancies, deductions, and past due balances while maintaining positive customer relationships.
  • Review aging reports to prioritize collection efforts and escalate issues as appropriate.
  • Research and resolve payment discrepancies, short pays, unapplied cash, disputed invoices, and customer account issues.
  • Perform customer account reconciliations to ensure account balances are accurate and resolve variances in a timely manner.
  • Partner with Sales, Customer Service, Operations, and Accounting to resolve billing disputes and facilitate timely payment.
  • Document collection activities and maintain accurate customer records.

Credit Administration & Account Maintenance

  • Establish new customer accounts and maintain accurate customer master data within SAP and other business systems.
  • Process customer credit applications, including reference verification, documentation review, and follow-up through approval.
  • Audit new customer files to ensure required documentation is complete and complies with company policies.
  • Maintain customer credit files, tax documentation, resale certificates, and supporting records.
  • Monitor expiring tax exemption certificates and communicate renewal requirements to customers and Sales.
  • Update customer account information, payment terms, credit limits, and contact information as needed.

Account Reconciliations & Financial Support

  • Perform routine account reconciliations to ensure customer accounts accurately reflect invoices, payments, credits, and adjustments.
  • Investigate and resolve account discrepancies by researching transaction history within SAP and supporting documentation.
  • Process non-sufficient funds (NSF) payments and coordinate account updates as necessary.
  • Support the processing of credit memos, account adjustments, write-offs, and other receivable transactions in accordance with company policies.
  • Prepare and maintain government account aging reports and other accounts receivable reporting.
  • Assist with month-end accounts receivable activities and reporting as needed.

Customer Service & Communication

  • Provide exceptional customer service to internal and external customers through professional, timely, and accurate communication.
  • Respond to customer requests for invoices, statements, payment history, and account information.
  • Communicate effectively with customers, Sales, Accounting, and management to resolve account issues and improve payment performance.
  • Build collaborative relationships while balancing customer satisfaction with company credit and collection objectives.

Systems, Compliance & Other Responsibilities

  • Utilize SAP and other business applications to process transactions, maintain customer records, monitor account activity, and generate reports.
  • Identify opportunities to improve accounts receivable processes and workflow efficiencies.
  • Maintain confidentiality of customer financial information and proprietary company data.
  • Ensure compliance with company policies, accounting procedures, and applicable regulations.
  • Perform other duties and special projects as assigned.

Education and/or Work Experience Requirements:

  • High school diploma or GED required; Associate's degree in Accounting, Finance, Business Administration, or a related field preferred.
  • Two or more years of experience in accounts receivable, credit and collections, accounting support, or a related financial role preferred.
  • Experience performing account reconciliations and researching customer account discrepancies preferred.
  • Experience working within SAP or another ERP system preferred.
  • Intermediate proficiency in Microsoft Office applications, including Excel, Outlook, Word, and PowerPoint.
  • Strong verbal and written communication skills.
  • Valid driver's license required for conducting Company business.
  • Must be at least 18 years of age.

Skills, Competencies & Attributes:

Technical Skills

  • Working knowledge of accounts receivable and credit and collections processes.
  • Ability to interpret aging reports and manage collection priorities.
  • Experience performing detailed account reconciliations and resolving discrepancies.
  • Proficiency using SAP or similar ERP systems.
  • Strong Microsoft Excel skills.

Core Competencies

  • Customer Focus: Delivers exceptional service while effectively managing collection responsibilities.
  • Accountability: Takes ownership of responsibilities and follows through to resolution.
  • Attention to Detail: Maintains accuracy when processing transactions, reconciling accounts, and maintaining records.
  • Problem Solving: Researches issues, identifies root causes, and develops effective solutions.
  • Communication: Builds strong relationships through professional communication with customers and internal stakeholders.
  • Organization: Effectively manages multiple priorities and deadlines in a fast-paced environment.
  • Collaboration: Works effectively across departments to resolve customer issues and support business objectives.
  • Adaptability: Adjusts priorities and workload to meet changing business needs.
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
  • Must be able to lift and carry up to 20 lbs

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