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Collections Jobs in Arkansas (NOW HIRING)

Simmons Bank

Collection Specialist II

Little Rock, AR · On-site

$17.75 - $24/hr

HS Diploma/GED * 3-5 years collections experience required and/or ability to perform Essential Duties and Responsibilities Specialized Training * None Computer Skills * MS Word, Outlook, Excel, Jack ...

Simmons Bank

Collection Specialist II

Little Rock, AR · On-site

$17.75 - $24/hr

HS Diploma/GED * 3-5 years collections experience required and/or ability to perform Essential Duties and Responsibilities Specialized Training * None Computer Skills * MS Word, Outlook, Excel, Jack ...

Simmons Bank

Collection Specialist II

Little Rock, AR · On-site

$17.75 - $24/hr

HS Diploma/GED * 3-5 years collections experience required and/or ability to perform Essential Duties and Responsibilities Specialized Training * None Computer Skills * MS Word, Outlook, Excel, Jack ...

Simmons Bank

Collection Specialist II

Little Rock, AR · On-site

$17.75 - $24/hr

HS Diploma/GED * 3-5 years collections experience required and/or ability to perform Essential Duties and Responsibilities Specialized Training * None Computer Skills * MS Word, Outlook, Excel, Jack ...

Woodruff Arts Center

$48K/yr

Exhibition & Collections Support - 30% * Assist in logistical planning and support of collections-based activities including Collections Committee meetings. * Assist in logistical planning and ...

Colonial Auto Finance

Loss Recovery Agent

Rogers, AR · On-site

$15/hr

Process Helpdesk tickets received for the Collections department. * Assist dealerships with vehicle recovery process by providing a list of approved agents outside of dealership footprint. * Assist ...

America's Car-Mart, Inc.

Loss Recovery Agent

Rogers, AR · On-site

$15/hr

Process Helpdesk tickets received for the Collections department. * Assist dealerships with vehicle recovery process by providing a list of approved agents outside of dealership footprint. * Assist ...

Orion Placement

Creditor's Rights Attorney

Little Rock, AR · On-site +1

$90K - $110K/yr

Step into a meaningful role handling foreclosure, collections, and title claims matters * Work with an established multi-state team that values strong legal judgment, responsiveness, and client ...

State of Arkansas

MUSEUM SUPERVISOR/EXPERT

Little Rock, AR · On-site

$52K - $77K/yr

Ensure exhibits and collections are properly maintained, documented, and preserved according to state and federal museum guidelines.Monitor and evaluate museum attendance, visitor experience, and ...

AAIT RCM

Director of Medical Billing

Little Rock, AR · On-site

This role owns the performance, compliance, and continuous improvement of patient access, coding, billing, collections, and denial management operations. The ideal candidate combines deep healthcare ...

Unity Health

Patient Access Analyst, FT

Searcy, AR · On-site

$15 - $20/hr

Up-Front Collections * Emergency Dept. Registration * Outpatient Registration * Outpatient Surgery & Special Procedure Registration * Information Desk * Inpatient & Observation Processing * Insurance ...

Unity Health

Patient Access Analyst, FT

Searcy, AR · On-site

$15 - $20/hr

This employee is internally certified in all general functional areas for PAS Representatives which include: • Guest Services • Up-Front Collections • Emergency Dept. Registration • ...

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All JobsCollections JobsCollections Jobs in Arkansas

Collections information

See Arkansas salary details

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How much do collections jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for collections in Arkansas is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.86 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Arkansas?

The most popular types of Collections jobs in Arkansas are:

What cities in Arkansas are hiring for Collections jobs?

Cities in Arkansas with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $36,918 per year, or $17.7 per hour.

Collection Specialist II

Simmons Bank

Little Rock, AR • On-site

$17.75 - $24/hr

Full-time

Posted 27 days ago

Simmons Bank rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

72nd of 175 rated banks

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Collection Specialist II assists in maintaining a financially sound loan portfolio for the bank by making initial contact with delinquent customers to setup payment arrangements or settlements.
Essential Duties and Responsibilities
  • Manages outbound and inbound calls to resolve delinquent non-real estate and/or real estate accounts and determine reason for delinquency
  • Processes, distribute, and posts consumer loan payments
  • Completes file maintenance on consumer loans.
  • Processes telephone payments to corporate office for reconciliation.
  • Counsels customers concerning financial obligations and offer suggestions and alternatives.
  • Logs accurate notes of account status and collection efforts in the bank's system of record.
  • May be required to work hours outside of the typical 8-5 workday for collection efforts.
  • Ensures that all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
  • Perform other duties and responsibilities as assigned, including, but not limited to, training new associates and managing Consumer Collections general inbox

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
    • Ability to read, analyze and interpret financial report and/or legal documents.
    • Ability to write simple correspondence.

Education and/or Experience
  • HS Diploma/GED
  • 3-5 years collections experience required and/or ability to perform Essential Duties and Responsibilities

Specialized Training
  • None

Computer Skills
  • MS Word, Outlook, Excel, Jack Henry Platform

Certificates, Licenses, Registrations
  • None

Other Qualifications (including physical requirements)
  • Must possess excellent telephone and customer service skills.
  • Must have good oral and written communication skills.
  • Must be proficient in Microsoft Office products.
  • Must maintain punctual and regular attendance.
  • Must present a friendly, professional image and conduct.

Other
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice.
Skills Training:
  • Communication, Professional Telephone Skills, Customer Service, Critical Thinking

Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.

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