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Collections Jobs in Arkansas (NOW HIRING)

America's Car-Mart, Inc.

Collections Representative

Rogers, AR · On-site

$14.25 - $18.50/hr

As a Field Collections Representative at America's Car-Mart, you will play a crucial role in ensuring the financial health of our business while providing excellent customer service to our valued ...

Foundever

$17 - $18/hr

Collections Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! This position requires you to be on-onsite. Must live within 50 miles of ...

Umarex USA

A/R, Credit & Collections Specialist

Fort Smith, AR · On-site

$19.25 - $24.50/hr

This is not simply a collections position. You will be responsible for customer account reconciliation, credit management, collections, and researching discrepancies in a B2B environment. We need ...

Umarex USA

A/R, Credit & Collections Specialist

Fort Smith, AR · On-site

$19.25 - $24.50/hr

This is not simply a collections position. You will be responsible for customer account reconciliation, credit management, collections, and researching discrepancies in a B2B environment. We need ...

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Collections information

See Arkansas salary details

$10

$17

$25

How much do collections jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for collections in Arkansas is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.86 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Arkansas?

The most popular types of Collections jobs in Arkansas are:

What cities in Arkansas are hiring for Collections jobs?

Cities in Arkansas with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $36,918 per year, or $17.7 per hour.

Collections Representative

America's Car-Mart, Inc.

Fort Smith, AR

$13.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

America's Car-Mart rating

5.8

Company rating: 5.8 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

118th of 159 rated car dealerships

Job description

America's Car-Mart is seeking a motivated and results-driven Field Collections Representative to join our organization. If you have a background in collections, strong communication skills, and a commitment to achieving targets, we want you on our team. As a Field Collections Representative at America's Car-Mart, you will play a crucial role in ensuring the financial health of our business while providing excellent customer service to our valued customers. Join a company recognized by Forbes as one of America’s Best Mid-Size Employers!

Compensation: $13.75 per hour plus monthly bonus eligibility

Upon becoming a new Account Representative, you will have the chance to engage in a bonus plan with a potential monthly value of up to $425. Your eligibility to participate begins on the first day of the month following your start date, and the bonus will be disbursed in the subsequent month.

Duties and Responsibilities:

  • Conduct field visits to customers' locations for collections purposes
  • Negotiate payment arrangements and settlement options with customers
  • Utilize effective communication skills to build rapport and address customer concerns
  • Document all customer interactions and update collection records
  • Ensure compliance with legal and regulatory requirements related to collections

Benefits:

  • Medical Plan
  • Dental Plan
  • Vision Plan
  • Life Insurance Plan
  • 401(K) with employer match
  • Stock Purchase Plan
  • Paid Time Off

America's Car-Mart is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If you are ready to embark on a rewarding career with a company that values its employees, apply now! Join America's Car-Mart and be a part of our success story.

Employment is contingent upon your pre-employment background review, drug test, satisfactory MVR, and any state or local requirements for necessary licensure, as applicable

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