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Collections Specialists Jobs (NOW HIRING)

National Service Bureau

Collections Specialist

Bothell, WA · Remote

$20 - $23.50/hr

Company provided EAP (Employee Assistance Program) * Full time, Monday to Friday schedule National Service Bureau (NSB) is seeking experienced Collections Specialists to join our growing team. NSB is ...

CFS

Collections Specialist

Grandview Heights, OH · On-site

$17.75 - $24.25/hr

Collections Specialist Onsite: Grandview Heights, Ohio $36000 - $39000 Local organization providing a variety of residential services/products is seeking a Collections Specialist to assist with ...

CFS

Collections Specialist

Columbus, OH · On-site

$41 - $43K/hr

Collections Specialist Client in the Columbus-area is seeking a Collections Specialist to assist with member account follow-up, customer outreach, and resolution of outstanding membership balances ...

CFS

Collections Specialist

Columbus, OH

$41 - $43K/hr

Collections Specialist Client in the Columbus-area is seeking a Collections Specialist to assist with member account follow-up, customer outreach, and resolution of outstanding membership balances ...

CFS

Collections Specialist

Dayton, OH · On-site

$18 - $24.25/hr

Collections Specialist Dayton, OH 45424 Looking for an opportunity where your communication skills and attention to detail can make a real impact? Our client is seeking a Collections Specialist to ...

CFS

Collections Specialist

Hilliard, OH · On-site

$17.50 - $23.75/hr

Collections Specialist Hilliard, OH 43026 Looking for an opportunity where your communication skills and attention to detail can make a real impact? Our client is seeking a Collections Specialist to ...

CFS

Collections Specialist

Dayton, OH

$18 - $24.25/hr

Collections Specialist Dayton, OH 45424 Looking for an opportunity where your communication skills and attention to detail can make a real impact? Our client is seeking a Collections Specialist to ...

CFS

Collections Specialist

Cranberry Township, PA

$18.25 - $24.75/hr

COLLECTIONS SPECIALIST | ACCOUNTS RECEIVABLE & CREDIT MANAGEMENT Cranberry Township, PA | $50,000-$55,000 About the Company & Opportunity Our client, a well-established organization in Cranberry ...

CFS

Collections Specialist

Cincinnati, OH

$17.75 - $24/hr

Collections Specialist Cincinnati, OH 45204 Looking for an opportunity where your communication skills and attention to detail can make a real impact? Our client is seeking a Collections Specialist ...

CFS

Collections Specialist

Cranberry Township, PA · On-site

$18 - $24.25/hr

COLLECTIONS SPECIALIST | ACCOUNTS RECEIVABLE & CREDIT MANAGEMENT Cranberry Township, PA | $50,000-$55,000 About the Company & Opportunity Our client, a well-established organization in Cranberry ...

CFS

Collections Specialist

San Antonio, TX

$16.75 - $22.50/hr

Collections Specialist/ AR specialist Our client offers a supportive work environment with opportunities for career advancement. They are seeking a Collections Specialist to manage high-volume B2B ...

OneMain Financial

Collections Specialist

Fort Mill, SC · On-site

$16.25 - $22/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer ...

CFS

Collections Specialist

Cincinnati, OH · On-site

$17.75 - $24/hr

Collections Specialist Cincinnati, OH 45204 Looking for an opportunity where your communication skills and attention to detail can make a real impact? Our client is seeking a Collections Specialist ...

CFS

Collections Specialist

Hilliard, OH

$17.50 - $23.75/hr

Collections Specialist Hilliard, OH 43026 Looking for an opportunity where your communication skills and attention to detail can make a real impact? Our client is seeking a Collections Specialist to ...

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Collections Specialists information

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How much do collections specialists jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for collections specialists in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Collections Specialists vs Accounts Receivable Clerks?

AspectCollections SpecialistsAccounts Receivable Clerks
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; some roles may prefer associate degree
Work EnvironmentOffice setting, often interacting directly with clients or customersOffice setting, primarily handling data entry and record keeping
Employer & Industry UsageFinancial institutions, healthcare, retail, and service industriesBusinesses across various industries managing billing and payments
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer payment follow-upUnderstanding roles focused on managing accounts receivable and invoicing

Collections Specialists focus on recovering overdue payments by contacting customers and negotiating payment plans, while Accounts Receivable Clerks handle invoicing, recording payments, and maintaining financial records. Both roles are essential in managing a company's cash flow but differ in their primary responsibilities and daily tasks.

How much does a collections specialist make in the US?

The average salary for a collections specialist in the US is around $40,000 to $50,000 per year, depending on experience, location, and employer. Many collections specialists also earn commissions or bonuses based on recovery rates, and proficiency with collection software and strong communication skills are important for success in the role.

What does a collections specialist do?

A collections specialist is responsible for contacting customers to collect overdue payments, managing accounts receivable, and resolving billing issues. They often use communication skills, negotiation, and collection software to ensure timely payments and maintain customer relationships.

What cities are hiring for Collections Specialists jobs?

Cities with the most Collections Specialists job openings:

What states have the most Collections Specialists jobs?

States with the most job openings for Collections Specialists jobs include:

What are popular job titles related to Collections Specialists jobs?

For Collections Specialists jobs, the most frequently searched job titles are:

Infographic showing various Collections Specialists job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 10% Part Time, and 8% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Collections Specialist

Bothell, WA • Remote

National Service Bureau
Finance and Insurance • 51 - 200 employees
Learn more about National Service Bureauexternal

$20 - $23.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

GROW WITH US!
Benefits:
  • Guaranteed hourly rate / uncapped commission ($80,000-120,000 OTE)
  • Fully Remote
  • Paid Time Off
  • 401(k) plan + employer matching contributions
  • Medical, Dental, Vision Insurance with employer contributions 
  • Company provided EAP (Employee Assistance Program)
  • Full time, Monday to Friday schedule
National Service Bureau (NSB) is seeking experienced Collections Specialists to join our growing team.
NSB is a family-owned, “People First” company specializing in Insurance Subrogation and Accounts Receivable Management. For more than 40 years, we have grown into a leading national agency by building a team of professionals who are self-motivated, accountable, and committed to personal growth.
This role is required to sit in Eastern Time or Central Time zones. 
Not hiring in the following states: CA, CO, CT, HI, ME, MD, MA, NM, NY, PA, SD, TX, VT, DC
To qualify for the fully remote position, the applicant must be more than 90 miles from any NSB location.
Collections Specialist Essential Job Functions: 
 ·         Communicate via phone with people with all backgrounds and personalities
·         Make outbound calls (75+/day)
·         Utilize software to note accounts and communicate with insurance companies
·         Negotiate and lead conversations to recover the highest balances for our clients 
·         Communicate with team members to coordinate on accounts
·         Document accounts with proper notes to ensure quick communication
·         Adhere to company policies and procedures
 
Collections Specialist Job/Remote Requirements: 
  • Meet the collector target metrics
  • Collections experience preferred but not required
  • Secure home office consisting of:
    • Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi) 
    • Internet speed required to be at 100 Mbps down, 10 Mbps up, and Latency of 100 ms or below
    •  Please note that T-Mobile Home 5G Internet is not supported for our remote work environment due to performance and reliability concerns. 
    • Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (ex. Office space, extra bedroom, etc.) 
    • Clear and professional backdrop 
  • Strong ability for empathy
  • High level of professionalism 
  • Great communication skills
  • Ability to stay motivated and positive 
  • Attention to detail
  • Experience with time management
  • Computer and typing skills
  • Utilize our collaboration software(s) to be engaged in video collaboration with your team throughout the day.
NSB has a training program that you will be enrolled in on your first day. This training is designed to hone your current skills by providing the knowledge and experience necessary to be successful in the role. You will learn about the Subrogation industry, expectations, specific job skills, and more. Our experienced Training Manager and Management Team provide classroom instruction, interactive learning, and guidance throughout training, with a focus on building upon your existing skills and reinforcing industry specific knowledge. 
 
 
NSB Core Values:
  • Follow Through
  • Be Engaged
  • Think First
  • Be Respectful
  • Be Accountable
 NSB Culture & Environment:
  • Diverse and friendly team
  • Emphasis on work/life balance
  • No nights/weekends
  • Positive environment
  • Performance-based incentives
  • Advancement opportunities
 
We are passionate about giving our team members the ability to control their income. You will earn an uncapped commission on the work you do. Our Team members are some of the highest earning Reps in the industry, with the top +10% of collectors earning over $100,000 annually. 
We are excited for you to join us! 
 
To stay up to date on our latest postings we invite you to:
 Like us on FaceBook:
https://www.facebook.com/nationalservicebureau/
Follow us on LinkedIn:
https://www.linkedin.com/company/national-service-bureau-inc./mycompany/
Visit our careers page:
https://national-service-bureau.careerplug.com/account

This is a remote position.