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Collections Specialists Jobs (NOW HIRING)

Franciscan Alliance

Lead Collections Specialists

$19 - $25.50/hr

Work From Home Work From Home Work From Home, Indiana 46544 The Lead Collections Specialist assists with the supervision of Collection Specialists, ensuring compliant, professional, timely and ...

Franciscan Health

Lead Collections Specialists

$19 - $25.50/hr

Work From Home Work From Home Work From Home, Indiana 46544 The Lead Collections Specialist assists with the supervision of Collection Specialists, ensuring compliant, professional, timely and ...

TEKsystems

Collections Specialist

Midvale, UT · On-site

$21/hr

Mid September Openings: 2 Positions Available About the Opportunity We are seeking motivated and customer-focused Collections Specialists to join a leading financial services organization in the Salt ...

TEKsystems

Collections Specialist

Midvale, UT · On-site

$21/hr

Mid September Openings: 2 Positions Available About the Opportunity We are seeking motivated and customer-focused Collections Specialists to join a leading financial services organization in the Salt ...

National Service Bureau

Collections Specialist

Bothell, WA · Remote

$20 - $23.50/hr

Company provided EAP (Employee Assistance Program) * Full time, Monday to Friday schedule National Service Bureau (NSB) is seeking experienced Collections Specialists to join our growing team. NSB is ...

KabaFusion

Medical Collections Specialist

Lexington, MA · On-site

$22 - $26/hr

Come join an exciting and innovative company that puts the "care" back in healthcare! Why do Medical Collections Specialists want to work here? The reason people love working for KabaFusion is ...

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How much do collections specialists jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for collections specialists in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Collections Specialists vs Accounts Receivable Clerks?

AspectCollections SpecialistsAccounts Receivable Clerks
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; some roles may prefer associate degree
Work EnvironmentOffice setting, often interacting directly with clients or customersOffice setting, primarily handling data entry and record keeping
Employer & Industry UsageFinancial institutions, healthcare, retail, and service industriesBusinesses across various industries managing billing and payments
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer payment follow-upUnderstanding roles focused on managing accounts receivable and invoicing

Collections Specialists focus on recovering overdue payments by contacting customers and negotiating payment plans, while Accounts Receivable Clerks handle invoicing, recording payments, and maintaining financial records. Both roles are essential in managing a company's cash flow but differ in their primary responsibilities and daily tasks.

How much does a collections specialist make in the US?

The average salary for a collections specialist in the US is around $40,000 to $50,000 per year, depending on experience, location, and employer. Many collections specialists also earn commissions or bonuses based on recovery rates, and proficiency with collection software and strong communication skills are important for success in the role.

What does a collections specialist do?

A collections specialist is responsible for contacting customers to collect overdue payments, managing accounts receivable, and resolving billing issues. They often use communication skills, negotiation, and collection software to ensure timely payments and maintain customer relationships.

What cities are hiring for Collections Specialists jobs?

Cities with the most Collections Specialists job openings:

What states have the most Collections Specialists jobs?

States with the most job openings for Collections Specialists jobs include:

What are popular job titles related to Collections Specialists jobs?

For Collections Specialists jobs, the most frequently searched job titles are:

Infographic showing various Collections Specialists job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 10% Part Time, and 8% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Lead Collections Specialists

Remote

Franciscan Alliance
See more jobs at Franciscan Allianceexternal

$19 - $25.50/hr

Full-time

Re-posted 12 days ago

Franciscan Health rating

6.9

Company rating: 6.9 out of 10

Based on 273 frontline employees who took The Breakroom Quiz

452nd of 898 rated healthcare providers

Job description

Work From HomeWork From Home Work From Home, Indiana 46544

The Lead Collections Specialist assists with the supervision of Collection Specialists, ensuring compliant, professional, timely and accurate performance of all collection activities. The position provides staff with training to ensure proper execution of collection policies and procedures.

WHO WE ARE

Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.

WHAT YOU CAN EXPECT

  • Assist management with the approval of collection department adjustments.

  • Meet with payer representatives and vendors to address outstanding issues.

  • Assist with documentation procedures, requirements for records and reporting compliance in accordance with state and federal rules and regulations and accrediting body's conformance standards.

  • Provide training and orientation to new employees.

  • Review accounts with high balances to ensure timely billing, proper follow-up and accurate cash posting.

  • Review problematic accounts to determine how to resolve for zero balance resolution.

  • Run and record daily and monthly individual collector productivity reports for the manager.

  • Document account activity in a timely manner.

  • Ensure compliance with all state and federal billing regulations.

  • Review system work list, reports and/or ATB on a daily basis to resolve accounts, which have not been paid within 30 days of claim submission.

  • Identify and document trends of denials, provide documentation with data and offer suggestions for process improvement.

QUALIFICATIONS

  • Required High School Diploma/GED

  • 2 years Patient Accounting Required

  • 1 year Hospital with Leadership Experience Preferred

TRAVEL IS REQUIRED:

Never or RarelyJOB RANGE:Lead Collections Specialist $15.75-$20.40INCENTIVE:Not Applicable

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on thebenefit section of our career site, jobs.franciscanhealth.org.

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