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Collections Recovery Jobs in Texas (NOW HIRING)

DigniFi

Collections Representative

Grapevine, TX · On-site

$20 - $24/hr

Recovery and Collections experience preferred * Ability to work in a small team * Willing to work Saturdays Why You'll Love Working at DigniFi: * Supportive leadership facilitating and mentoring your ...

DigniFi

Collections Representative

Grapevine, TX · On-site

$20 - $24/hr

Recovery and Collections experience preferred * Ability to work in a small team * Willing to work Saturdays Why You'll Love Working at DigniFi: * Supportive leadership facilitating and mentoring your ...

DigniFi

Bilingual Collections Representative

Grapevine, TX · On-site

$20 - $24/hr

Recovery and Collections experience preferred * Ability to work in a small team * Willing to work Saturdays Why You'll Love Working at DigniFi: * Supportive leadership facilitating and mentoring your ...

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Showing results 21-40

All JobsCollections Recovery JobsCollections Recovery Jobs in Texas

Collections Recovery information

See Texas salary details

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$17

$25

How much do collections recovery jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for collections recovery in Texas is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.71 per hour, depending on experience, location, and employer.

What are some common challenges faced in a collections recovery role, and how can they be effectively managed?

Professionals in Collections Recovery often encounter challenges such as negotiating with reluctant debtors, managing high call volumes, and navigating complex regulations regarding debt collection. Effective communication skills, empathy, and persistence are crucial for building rapport and encouraging repayment. Staying organized and up-to-date with compliance requirements also helps mitigate risks and ensures ethical practices. Many organizations provide training and support from experienced team members to help overcome these challenges.

What does a collections recovery specialist do?

A Collections Recovery specialist is responsible for contacting individuals or businesses with overdue accounts to arrange payment and recover outstanding debts. They negotiate payment plans, update account records, and may work with legal or credit agencies if necessary. Their goal is to resolve delinquent accounts while maintaining positive customer relationships and adhering to legal and company guidelines.

What is the difference between Collections Recovery vs Collections Specialist?

AspectCollections RecoveryCollections Specialist
Required CredentialsHigh school diploma, some roles may require debt collection certificationsHigh school diploma, debt collection certifications often preferred
Work EnvironmentCall centers, financial institutions, debt collection agenciesFinancial institutions, third-party collection agencies, credit companies
Employer & Industry UsageUsed by banks, credit card companies, debt collectorsCommonly employed by banks, credit unions, collection agencies
Search & Comparison IntentUnderstanding roles in debt recovery processesLooking for debt collection job responsibilities and requirements

Collections Recovery professionals focus on recovering overdue debts through various methods, including negotiations and payment arrangements. Collections Specialists handle the day-to-day collection activities, contacting debtors and managing accounts. While both roles involve debt collection, Collections Recovery often emphasizes strategic recovery efforts, whereas Collections Specialists focus on direct contact and account management.

Can you make good money in collections recovery?

Collections recovery specialists can earn a competitive salary, often supplemented by commissions or bonuses based on recovery performance. Earnings vary depending on experience, location, and the size of the portfolio managed, with some professionals earning above average wages in the finance or collections industry.

What are the key skills and qualifications needed to thrive as a collections recovery specialist?

To thrive as a Collections Recovery Specialist, you need strong negotiation skills, attention to detail, and a good understanding of credit and debt processes, typically supported by a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and regulatory compliance certifications like FDCPA is often required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle challenging conversations effectively. These skills are vital for maximizing debt recovery, maintaining compliance, and fostering positive customer relationships.

What are popular job titles related to Collections Recovery jobs in Texas?

For Collections Recovery jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Collections Recovery jobs in Texas look for?

The top searched job categories for Collections Recovery jobs in Texas are:

What cities in Texas are hiring for Collections Recovery jobs?

Cities in Texas with the most Collections Recovery job openings:

Collections Recovery jobs near you
Infographic showing various Collections Recovery job openings in Texas as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, and 4% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $37,060 per year, or $17.8 per hour.

Collections and Account Resolution Associate

LiftFund

San Antonio, TX • On-site

$15.75 - $21.75/hr

Full-time

Posted 14 days ago

Job description

Collections and Account Resolution Associate
Summary
The Collections and Account Resolution Associate is responsible for managing and servicing a portfolio of delinquent loans, ensuring timely and effective recovery of past due accounts in alignment with LiftFund’s policies and regulatory standards. This role involves high-volume client outreach, loan analysis, negotiation of repayment plans, and coordination of repossession or legal actions when necessary. The Collections and Account Resolution Associate plays a key role in minimizing portfolio risk and losses through proactive account management, accurate documentation, and collaboration with internal teams and third-party vendors. Bilingual communication skills, knowledge of collection laws, and a customer-centered approach are essential to success in this position.
Essential Duties and Responsibilities
  • Manage and service an assigned loan portfolio, focusing on the timely collection of delinquent accounts and the execution of loan modifications in accordance with LiftFund’s policies and procedures.
  • Conduct detailed loan analyses and rating assessments to monitor portfolio performance and identify risk.
  • Proactively identify early warning signs of delinquency; initiate customer outreach, site visits, or legal actions as necessary to mitigate loss and protect company assets.
  • Perform high-volume outbound and inbound collection calls to resolve delinquent accounts and bring their status back to current.
  • Maintain delinquency and portfolio-at-risk levels within organizational standards by enforcing consistent, results-driven collection efforts.
  • Counsel and negotiate with delinquent clients via phone or in person to develop sustainable repayment plans and foster cooperative resolution.
  • Process payments by credit card or check over the phone and ensure accurate and timely posting to customer accounts.
  • Track, analyze, and report on portfolio trends by preparing and maintaining loan performance reports and dashboards.
  • Coordinate repossession and foreclosure activities in accordance with company guidelines and ensure compliance with legal and regulatory requirements.
  • Manage relationships with third-party vendors, including collection agencies, legal counsel, repossession agents, and liquidators.
  • Maintain and regularly update a list of reputable liquidators and recovery service providers.
  • Oversee the inventory and sale of repossessed or surrendered collateral items, ensuring proper documentation and asset disposition.
  • Monitor and address failed payment promises and non-sufficient fund (NSF) transactions promptly to recover funds and prevent account deterioration.
  • Collaborate with Lending, Accounting, and senior management to coordinate strategies on delinquent accounts, legal collections, and customer communications.
  • Assist with portfolio management tasks, such as forecasting loan losses and implementing delinquency control measures.
  • Maintain accurate customer files, including updates to contact information, ownership/management changes, and correspondence records.
  • Document collection activities and customer interactions using QuickBooks or other company systems, ensuring detailed and timely account notes.
  • Draft and send standard collection correspondence to delinquent borrowers.
  • Research customer discrepancies and resolve outstanding issues with support from internal teams.
  • Assist with general office support, including answering phones, logging customer service inquiries, and directing calls appropriately.
  • Perform additional duties and responsibilities as assigned.
Minimum Qualifications
  • Minimum of 2 years of experience in debt collection, customer service, asset recovery, and collateral disposition.
  • Strong working knowledge of the Fair Debt Collection Practices Act (FDCPA), U.S. Bankruptcy Code, and other relevant laws governing consumer and commercial debt collection.
  • Proven ability to provide exceptional customer service while effectively managing and resolving conflicts with professionalism and empathy.
  • Highly self-motivated, goal-oriented, and adaptable with strong attention to detail. Able to thrive in a fast-paced, high-volume work environment.
  • Strong analytical and critical thinking skills with sound decision-making ability under pressure.
  • Excellent verbal and written communication skills with the ability to negotiate and build rapport with diverse customer populations.
  • Exceptional time management, organization, and follow-through capabilities to manage a dynamic workload efficiently.
  • Solid understanding of basic accounting principles as they relate to loan servicing and collections.
  • Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.
  • Current and valid driver’s license as well as reliable transportation.
  • Bilingual in English and Spanish is required.
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Travel
Routine travel within the local as necessary.
Position Type, Days and Hours
This is a full-time, exempt position. The days and hours of work are generally Monday through Friday, between 8:30 am and 5:30 pm, but working beyond that schedule may be necessary from time to time.
Physical Demands
When working on-site, work is performed in a routine office environment. This job requires working under stressful conditions to meet deadlines and address unexpected work challenges. The job also requires the ability to operate office equipment (such as computers) as may be necessary to perform the position’s responsibilities.
LiftFund Inc. is committed to providing equal employment opportunities for all our applicants and employees without regard to age, color, mental or physical disability, gender, gender identity, genetic information, marital status, military status, national origin, pregnancy, race, religion, sexual orientation, veteran status, or any other protected characteristic. Also, LiftFund provides reasonable accommodation, and it is committed to engaging in the interactive process.

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