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Collections Recovery Jobs in Texas (NOW HIRING)

Recovery and Collections experience preferred * Ability to work in a small team * Willing to work Saturdays Why You'll Love Working at DigniFi: * Supportive leadership facilitating and mentoring your ...

Collections Representative (Experienced)

Dallas, TX ยท On-site

$16.75 - $21.75/hr

... Collections Representatives to recover past-due consumer accounts while maintaining respectful ... Use proven recovery strategies and scripts to negotiate payment plans and settlements with empathy ...

... Collections Representatives to recover past-due consumer accounts while maintaining respectful ... Use proven recovery strategies and scripts to negotiate payment plans and settlements with empathy ...

Showing results 21-40

Collections Recovery information

See Texas salary details

$10

$17

$25

How much do collections recovery jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for collections recovery in Texas is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.71 per hour, depending on experience, location, and employer.

What does a collections recovery specialist do?

A Collections Recovery specialist is responsible for contacting individuals or businesses with overdue accounts to arrange payment and recover outstanding debts. They negotiate payment plans, update account records, and may work with legal or credit agencies if necessary. Their goal is to resolve delinquent accounts while maintaining positive customer relationships and adhering to legal and company guidelines.

What are the key skills and qualifications needed to thrive as a collections recovery specialist?

To thrive as a Collections Recovery Specialist, you need strong negotiation skills, attention to detail, and a good understanding of credit and debt processes, typically supported by a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and regulatory compliance certifications like FDCPA is often required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle challenging conversations effectively. These skills are vital for maximizing debt recovery, maintaining compliance, and fostering positive customer relationships.

What are some common challenges faced in a collections recovery role, and how can they be effectively managed?

Professionals in Collections Recovery often encounter challenges such as negotiating with reluctant debtors, managing high call volumes, and navigating complex regulations regarding debt collection. Effective communication skills, empathy, and persistence are crucial for building rapport and encouraging repayment. Staying organized and up-to-date with compliance requirements also helps mitigate risks and ensures ethical practices. Many organizations provide training and support from experienced team members to help overcome these challenges.

What is the difference between Collections Recovery vs Collections Specialist?

AspectCollections RecoveryCollections Specialist
Required CredentialsHigh school diploma, some roles may require debt collection certificationsHigh school diploma, debt collection certifications often preferred
Work EnvironmentCall centers, financial institutions, debt collection agenciesFinancial institutions, third-party collection agencies, credit companies
Employer & Industry UsageUsed by banks, credit card companies, debt collectorsCommonly employed by banks, credit unions, collection agencies
Search & Comparison IntentUnderstanding roles in debt recovery processesLooking for debt collection job responsibilities and requirements

Collections Recovery professionals focus on recovering overdue debts through various methods, including negotiations and payment arrangements. Collections Specialists handle the day-to-day collection activities, contacting debtors and managing accounts. While both roles involve debt collection, Collections Recovery often emphasizes strategic recovery efforts, whereas Collections Specialists focus on direct contact and account management.

Can you make good money in collections recovery?

Collections recovery specialists can earn a competitive salary, often supplemented by commissions or bonuses based on recovery performance. Earnings vary depending on experience, location, and the size of the portfolio managed, with some professionals earning a substantial income through successful debt collection efforts.

What qualifications do I need to be a collections recovery?

To work in collections recovery, candidates typically need a high school diploma or equivalent. Relevant skills include strong communication, negotiation, and problem-solving abilities, and familiarity with debt collection software or customer management systems can be beneficial. Some positions may require prior experience in collections or finance, but formal certifications are not usually mandatory.

What are popular job titles related to Collections Recovery jobs in Texas?

For Collections Recovery jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Collections Recovery jobs in Texas look for?

The top searched job categories for Collections Recovery jobs in Texas are:

What cities in Texas are hiring for Collections Recovery jobs?

Cities in Texas with the most Collections Recovery job openings:

Infographic showing various Collections Recovery job openings in Texas as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $37,060 per year, or $17.8 per hour.

Bilingual Collections Representative

DigniFi

Grapevine, TX โ€ข On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Job description

About DigniFi:

DigniFi is a mission-driven company who’s Point-of-Sale financing solution helps 2,000+ partners increase revenue, drive accessory orders, and decrease deferred repairs. By partnering with dealerships and service centers, DigniFi offers financing products at the point of sale for consumers to finance auto repairs, service, parts, accessories, maintenance packages and more.

Our mission is to help auto dealers and service centers grow by offering their customers innovative, inclusive financing. Our vision is to make financing for the needs of daily life accessible and inclusive. Come join us on this exciting ride!

About the Role:

The ideal candidate for this position will have the experience/skills listed in this job description as well as be flexible and have a hardworking approach. This individual should be able to work independently as well as within a team and can manage and execute projects with minimal management supervision.

What You’ll Do:

  • Contact delinquent customers and make collection calls in a fast-paced goal-oriented collections department.
  • Place calls using a Dialer as well as manually dialing.
  • Provide customer service regarding collection issues, processing customer payments, processing and reviewing account adjustments, and resolving client discrepancies.
  • Responsible for monitoring and maintaining assigned accounts, customer calls, account adjustments and customer reconciliations.
  • Accountable for reducing delinquency for assigned accounts.
  • Must communicate & follow up effectively with sales department regarding customer accounts on a timely basis.
  • Ensure all customer demographic information is correct including addresses, phone numbers and which contact method each customer prefers.
  • Set up repayment plans with customers and post payments with credit cards and electronic checks (ACH) as requested by the customer.
  • Locate customers using skip tracing methods approved by management
  • Handle calls and emails from customers and partners related to applications and payments.

Who You Are:

  • Experience in consumer loans and collections
  • Minimum of 2 + years’ experience in collections
  • Knowledge of Fair Debt Collections Practices Act (FDCPA), and Consumer Financial Protection Bureau (CFPB)
  • Bilingual is a plus
  • Strong analytical skills
  • Ability to multitask
  • Excellent verbal and written communication skills
  • Recovery and Collections experience preferred
  • Ability to work in a small team
  • Willing to work Saturdays

Why You’ll Love Working at DigniFi:

  • Supportive leadership facilitating and mentoring your career growth
  • Founded to aid people when they unexpectedly need help... responsible, respectful and transparent access to a better financial future for our customers
  • Excellence-driven organization that values work/life balance
  • We’re a tight-knit team that values collaboration and genuinely loves working together
  • Ultimate workplace flexibility

What’s In It for You:

  • Accrue 16 Days of PTO per year
  • 12 Paid Holidays
  • 80% Employer-Paid Premiums for Medical, Dental and Vision Insurance
  • Long-term Disability Insurance
  • Basic Life Insurance
  • Paid Parental Leave
  • Matching 401k

Where You Will Work:

This position is in-office. Applicants must reside in Dallas/Fort Worth metro area.

Statement of Non-Discrimination:

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our company. Whether blatant or hidden, barriers to success have no place at DigniFi.

DigniFi is not considering candidates who require visa sponsorship or visa transfer at this time.

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