Collections Manager Jobs in Hackensack, NJ (NOW HIRING)

At Fried Frank, we're a community of 800 lawyers and 500 business services professionals across New York, Washington, DC, London, Frankfurt, and Brussels. We advise leading corporations, investment funds, and financial institutions on high-stakes M&A, securities, regulatory matters, real estate, and litigation. Our culture is grounded in our core values - excellence, integrity and collaboration - and is designed to foster continuous learning, meaningful mentorship, and lasting professional growth. We are firmly committed to pro bono service and social justice, building on a proud legacy in civil rights. Our inclusive talent strategy is a core part of our broader talent management efforts and we remain steadfast in fostering a workplace where everyone has the opportunity to grow, thrive, and become their best professional and personal selves. Our business services professionals are integral to the firm's success, driving innovation, operational excellence and exceptional client service across all areas of the firm. We offer competitive compensation and a comprehensive benefits package, including comprehensive medical coverage, retirement plans and health and wellness initiatives designed to support your personal and professional wellbeing. We welcome passionate, driven individuals to join us, and be part of a team where you'll be supported, inspired and empowered to build an exceptional career.

Position Summary:

The Revenue Controller primary responsibilities will include working with individual partners throughout our US, European and Asian offices to ensure local and firmwide billing and collection targets are achieved. In conjunction with the Collections Manager, will develop revenue strategic initiatives as well as monitor collections goals. Reports directly to the Collections Manager / Supervisor.  Routinely interacts with Partners regarding outstanding invoices.

Duties & Responsibilities:

• Responsible for assigned partners regarding firm wide collections.
• Designate client accounts to ensure collections are met in a timely manner.
• Communicate with clients and other parties.
• Work daily in ARCS3 collection software.
• Ensure the entire to do list is managed and completed in timely manner.
• Ensure contact details, notes are maintained and updated on a regular basis and properly save follow up emails in ARCS3.
• Review/monitor complex accounts and notify management of any issues.
• Review and follow up on unallocated balances and liaisons with NY Accounting Receipts to ensure balances are properly allocated to outstanding invoices.
• Review installment payments to ensure balances are up to date.
• Routinely meet with Partners to review outstanding invoices and to promote timely billing and collection follow-up.
• Review and monitor the status of invoices submitted through third part sites (e.g. ebilling vendors).
• Handle special projects assigned on an as needed basis.

Qualifications:

Education: College degree preferred; degree in Accounting is a plus.

Experience:  At least 3 years collections experience within a law firm setting. Understanding collections strategy, account management and professional email and phone communications.

Skills & Abilities:

Must possess effective written and verbal communication skills: numerical aptitude; professionalism and integrity. Ability to effectively communicate with the partners, attorneys, professional staff, and peers. Must be adaptable and work under time constraints with interruptions and tight deadlines. Must have excellent time management skills to prioritize tasks while presenting choices in a diplomatic manner. Must be organized, detail oriented, a team player and possess a high degree of accuracy. Knowledge of accounts receivable and/or cash application processes and related software. Knowledge of Accounting systems, i.e. CMS, PerfectLaw, Pyramid software. Knowledge of Elite accounting system preferred. Proficiency with various software programs such as ARCS3, Outlook, Word, Excel, PowerPoint, and use of the Internet is required. All positions require punctuality and regular attendance.