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Collections Associate Jobs in Toronto, ON (NOW HIRING)

QE Home

Sales Associate

Concord, ON

As aSales Associate,you'llbe the friendly face that welcomesguests, guides them through our beautiful collections, and helps them find the perfect pieces to make their home feel complete. Your ...

QE Home

Sales Associate

Burlington, ON · On-site

As a Sales Associate , you'll be the friendly face that welcomes guests, guides them through our beautiful collections, and helps them find the perfect pieces to make their home feel complete. Your ...

QE Home

Sales Associate

Concord, ON · On-site

As aSales Associate,youllbe the friendly face that welcomesguests, guides them through our beautiful collections, and helps them find the perfect pieces to make their home feel complete. Your passion ...

QE Home

Sales Associate

Concord, ON · On-site

As a Sales Associate , you'll be the friendly face that welcomes guests, guides them through our beautiful collections, and helps them find the perfect pieces to make their home feel complete. Your ...

PwC

Financial Transformation, Senior Associate

Toronto, ON · On-site

CA$84K - CA$134K/yr

AsaFinancial Transformation, Senior Associate,unlock your potential and embrace the chance to drive ... Order-to-Cash - order entry, customer credit, invoicing, accounts receivable, collections * Procure ...

Canada Goose

Associate Product Developer

Toronto, ON

CA$53K - CA$74K/yr

Associate Product Developer Canada Goose isn't like anything else. We've built something great ... This role supports the delivery of apparel and accessory collections by managing development ...

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All JobsCollections Associate JobsCollections Associate Jobs in Toronto, ON

Collections Associate information

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Toronto, ON?

The most popular types of Collections jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Collections Associate jobs?

Cities near Toronto, ON with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 32% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Sales Associate

QE Home

Concord, ON

Part-time

Medical, Dental

Posted 24 days ago

Job description

Come Work With Us!

Join QE Home's passionate retail team and become part of a Canadian company known for comfort, quality, and care. As aSales Associate,you'llbe the friendly face that welcomesguests, guides them through our beautiful collections, and helps them find the perfect pieces to make their home feel complete. Your passion forguestservice and home decor will help create memorable shopping experiences every day.


The ideal candidate must be fluent in Mandarin and English.

What You'll Be Working On

  • Providingexceptional, personalized service to everyguestwho walks through the door.
  • Buildingmeaningful connections by listening, asking questions, and offering thoughtful product recommendations.
  • Maintainingmerchandising and visual standards to ensure a clean, welcoming environment.
  • Assistingwith daily store operations, including opening and closing, restocking, and processing transactions.
  • Stayingup to date on product features, benefits, and promotions.
  • Collaboratingwith team members to meet sales goals and create a supportive team atmosphere.
  • Contributingto a safe and inclusive shopping environment.

The Physical Side of the Role

  • Ability to stand for up to 8 hours.
  • Ability to lift or carry up to 50 lbs.
  • Ability to shift, push, reach, stretch, twist, bend, pull or maneuver weight over 50 lbs. to fold, stock and build or display merchandise. In addition, you may be required to change beds including moving a mattress to put on a bed skirt.
  • Comfortable climbingladders formerchandising and stock.

What Will Set You Up for Success

  • 1+yearof retail orguestervice experience.
  • A genuine passion for people, home decor, and helping others find what they love.
  • Take personal responsibility for staying current on QE Home's extensive range of products, ensuring you can confidently shareaccurateinformation and recommendations with everyguest.
  • Aclean, professional, andfashion forwardappearance that reflects the brand and adheres to the store's dress code standards.
  • Strong communication and interpersonal skills.
  • A positive attitude and eagerness to learn.
  • Ability to multitask in a dynamic retail environment.

What You'll Need to Thrive Here

  • Friendly, approachable, andguest-focused.
  • A collaborative spirit and willingness to pitch in where needed.
  • Enthusiasm for creating comfortable, stylish living spaces.
  • Detail-oriented and dependable.
  • Motivated by personal and team success.
  • Open availability including days, evenings,weekends,and holidays.

How We Invest in You

  • Competitive hourly wage- the final salary may vary based on job-related knowledge, skills and experience.
  • Extended health and dental benefitsfor those working 28+ hours.
  • Employee discount program.
  • Employee & Family Assistance Program (EFAP).
  • Online training program.
  • Receive a free set of sheets upon completing our QE Home University training program.
  • Referral bonus program (up to $300).

Let's Grow Together

At QE Home, we are committed to creating an inclusive, accessible, and equitable workplace where different experiences, perspectives, and paths are welcomed and valued.

Ifyou'reexcited about this opportunity, even if youdon'tmeet every single requirement, we encourage you to apply.We'recommitted to creating a fair and supportive hiring process and are happy to provide reasonableaccommodationsthroughout recruitment. If needed, please emailretailhr@quiltsgroups.comwith your accommodation requests.

About QE Home

QE Home is a proudly Canadian company designing beautiful, affordable bedding and home decor since 1992. With over 70 stores nationwide and a growing online presence,we'repassionate about helping ourguestsand our teamfeel truly at home.


Every application is reviewed by a member of our team. We do not use artificial intelligence as part of our application screening or selection process.


This posting is for an existing vacancy that we are actively hiring to fill.

Apply