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Collections Associate Jobs in Toronto, ON (NOW HIRING)

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

As aSales Associate,you'llbe the friendly face that welcomesguests, guides them through our beautiful collections, and helps them find the perfect pieces to make their home feel complete. Your ...

As aSales Associate,youllbe the friendly face that welcomesguests, guides them through our beautiful collections, and helps them find the perfect pieces to make their home feel complete. Your passion ...

As a Senior Associate in Finance Transformation, you will specialize in improving the function ... Order-to-Cash - customer credit, invoicing, accounts receivable, collections * Procure-to-Pay ...

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Collections Associate information

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Toronto, ON? The most popular types of Collections jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Collections Associate jobs? Cities near Toronto, ON with the most Collections Associate job openings:
Infographic showing various Collections Associate job openings in Toronto, ON as of June 2026, with employment types broken down into 1% As Needed, 15% Full Time, 81% Part Time, 2% Temporary, and 1% Nights. Highlights an 93% Physical, 4% Hybrid, and 3% Remote job distribution.

Full-Time Sales Associate - Browns Toronto Eaton Centre

Browns Shoes

Toronto, ON

CA$25/hr

Full-time

PTO

Posted 26 days ago


Job description

THE TEAM

At Browns Shoes, we’re all about creating exceptional customer experiences filled with style, service, and passion.

THE OPPORTUNITY

Join our dynamic retail team and start your career with a proudly Canadian fashion leader.

We encourage all qualified candidates to apply for this new role within our organization.

WE OFFER

  • We’re hiring Full Time Sales Talent starting at $18.12/hr. ($725 weekly), with high earning potential through commissions and performance-based incentives make up to $25/hr. ($1,000 weekly).

  • Attractive pay structure with base salary, commissions, bonuses, and performance-based incentives.

  • Weekly salary for full-time associates.

  • Personalized training and coaching.

  • Career advancement opportunities that support your ambition, including internal promotions to management.

  • Promotion opportunities: We prioritize promoting from within. If you're good, you can grow quickly.

WHO WE ARE

Founded in 1940, Browns Shoes is a proudly Canadian, family-owned company with over 70 stores across the country. Known for our luxury footwear, cutting-edge collections, and commitment to service, we’ve built a legacy of style and innovation for men, women, and children.

THE ROLE

Sales Associate

  • Deliver outstanding customer service and personalized product recommendations.

  • Educate clients on products and shoe care.

  • Build strong client relationships to drive sales and exceed targets.

  • Keep displays organized and visually appealing.

  • Collaborate with the team and support stock management.

WHAT WE’RE LOOKING FOR

  • Passion for fashion people who deliver great customer experiences.

  • Strong communication and interpersonal skills.

  • High energy, forward-thinking, action-taker.

  • Team player who thrives in a fast-paced environment.

  • Sales-driven mindset with a focus on results.

THE PERKS

  • Competitive hourly wage with monthly/annual performance bonuses—the more you achieve, the more you earn.

  • Employee discounts and exclusive perks.

  • Flexible vacation and time-off policies to support a healthy work-life balance.

  • Modern, tech-forward workplace focused on your personal and professional growth with a dedicated trainer to guide you.

  • Generous RRSP matching - between 25% and 75% of your contributions (conditions apply) and group insurance to support your future and well-being.

OUR CULTURE

Our company culture sets us apart. Internal motivation and unity paired with a strong, relatable brand is the recipe that keeps our customers coming back.

Think you’re a fit? We want to hear from you! Apply online.

Browns Shows welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

Please note that our recruitment process uses artificial intelligence (AI) tools to assist in the screening and assessment of applications. These tools are used to assist with administrative and screening functions but do not replace human review or decision-making processes.

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